Anand India Customer Care

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

I had ordered for the above product, my order no is 5088954, vide coupon no 5089943 dated 13/6/19. The product was defective, which was couriered to ur company on17/6/19 through professional couriers, bill no ggn51091790. It is more than one and a half month now that i have not received the replacement of above product despite my several complaints to ur customer care. They always say ur product will be delivered to you within a few days. But till date no luck.

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

On 26th april received three seamless air bra against subject order. But size is too small. As written on tag, it is baby bra. Actually we have ordered bra for adult. Same has been cross verified when your representative called us for delivery confirmation on 20th april. Your customer care representative refused to listen and explain as how a small size bra can fit to size of 34/36?
No positive response from your team. They are asking me to needful and courier. But you have supplied us wrong size. Why you can not appoint someone to collect it and givs us correct replacement?

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

Worst experience with anand india. Please be aware of never purchasing products from anand india, you will have the worst experience of your life. I bought be soft hair remover, the product was worst and doesn't work as specified in the website or the television advertisement. First of all customer care executive will force you to pay the delivery charges, its written in the website that if you pay online no delivery charges, but the team will threaten you that hell lot of things can happen if you pay before receiving the product. When i received the product it is written in the user manual that diabetic patient is not allowed to use the product, i am a diabetic patient and want to return the product after telling that to the customer care she kept asking me the same thing why you want to return the product. Either customer care executives are uneducated or they are just sitting there for fun, there are no higher officials to have professional behavior and give time to customer. The return policy is even more worst, they do not return you the money back, and you have to spend your money to courier the product to their office. I recommend all that never buy products from anand india. Customer satisfaction is zero.

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

I have ordered for Dynamo Wireless CCTV Camera with the following details
Transaction ID: 1179406
Customer No.:[protected]
Order Date: 7/27/2014 9:46:02 AM
Customer name: Mrs. Greendash Marak,
Address: Bonepa Atilla, Tura Chandmari, P.O. Lower Chandmari, Near St. Xaviers School, West Garo Hills, Maghalaya-794002
Phone no.: [protected]
Alternate phone number: [protected]
The parcel was delivered on[protected] but without the product inside the parcel. I have contacted customer care and was told that the product will be sent within a week but till date the product was not sent.
Hereby I am submitting this complaint so that I can get the redressal at the earliest.

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

On 24 Nov14 I ordered a key chain camera worth Rs 1989 from Anand India and received the product on 4 DEC 14 .But I found that it is not working .I contacted them and as per their instructions sent back the product to them.I waited for almost one month and as there was no response from their side .I contacted them again.l got the reply that they have not received the product yet.I filed a complaint with the post office and they replied with proof that the product was delieved to Anand India on 11 DEC 14.I provided Anand with all the details, so that they could track my item. But they have not done anything and has been giving me arrogant replies.
I am sending you a copy of all the proofs and I request you to take necessary action to fulfill my right as a consumer.

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

I ordered a Nail Art kit in order to give to my sister as a birthday gift and they told me that they will deliver before the time.But on the day before Birthday when I called them they told me that they will process the item on that same day.But the day after, on my sister's birthday I they told me that their product is out of stock.How can this happen.They should have given the details of out of stock on website itself while I was placing order or should have informed me earlier.And after that almost 3 weeks have passed but I am unable to get my money back.This company should be blacklisted by the govt. of India for their frauds they are doing with the residents of India.I wish this company may suffer from a great loss so that they may understand what a customer feels when these just get their profit by eating our money and waste valuable time of a customer.I'll never ever even look back to anandIndia and also inform about the same by various resources to other people so that they may become aware and go to other trustworthy sites rather than this worthless company.

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

I ordered for 3D bedsheets from Anand India. In the add they talk and show different product that looks more sensible but the actual delivered product was completely useless. It was like hand painting on a canvas paper.
Anyhow, I returned the bedsheets as per Anand India's process by courier within 7 days of ordering them.
Compl No. 196685, 1567344
The bedsheets were received by them on 17th May and I got a call from them on 20th May to ask for name on refund cheque. I was told that the cheque will be delivered within 1 week. I called later 4 times and they informed that their MD is travelling and since they couldnt get the cheque signed, they cannot send me. I have today – 16th June called them furious to understand that my cheque has been dispatched today itself. They have kept their own product to resell and my money with them for around a month so I asked if they will compensate me for for using my money which of course has gone unheard. I am highly upset because I had to follow-up so much on calls, email and SMS but still no revert from their end.

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

We purchased Mini Silai Machine from Anand India company with registered number – [protected] . we have replaced this item to 3 d Bed sheets after a few days . we have paid extra money for 3 d Bed sheets . The company got the Mini Silai Machine in one week but we did not get 3 d Bed sheet from last month. we are calling from last month in company they are saying your item in Way like Goregav, gurgaon, delhi. if you have any query, you can call on [protected], [protected], [protected].

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

I purchased 32 GB Dynamo Spy Pen Camera from you after seeing it Anand India site. These are the details mentioned in my bill
Transaction ID : 1605541
Order no. :[protected]
It is mentioned on the refund policy page of their site that and I Quote
“Refund option for you:
If Customer is not satisfied with our product, just give us a call and ask for the replacement of the product. We will give him/her a credit note (we will give extra 5% on the purchase amount for his/her next purchase) Through courier after receiving the parcel and customer will also get a call from ANAND INDIA that we have received your parcel.
Return: If Customer is not agree with our credit note. We will return 75% to them and 25% will be deducted from the purchase amount.”
Details of the deficiency in the product
The paint coating from its tip is chipped away but even bigger issue is the camera quality, which was so poor that you could hardly see a thing in the recorded video. The pen is useless as it fails to do the only thing it is supposed to do, that is make good quality video.
So it is useless for making videos or doing sting operations.
I called their customer care on the same day but they refused to refund the money stating that it is non refundable. When I told them that it is mentioned on their site's refund policy page. They said that only some product are eligible for refund and this product is not eligible for it. But it is not mentioned on either their site's refund policy page or the product page of this pen. How am I supposed to know that, if it isn't mentioned on their own site?
After arguing for some time they asked for us to message them on whatsapp, the picture and video of the pen which I did on the same day along with a comparison video made by my phone in the exact same place, lighting and condition. Next day around 3 pm they asked for the registered phone number. I message them that along with transaction ID and Order No. but got no reply.
On 17 July 2015, I called again and was told by a lady from customer care to again message via whatsapp the video and picture along with details, which I did but still haven't received a word from your side. Since then I have tried calling the customer care several times but the line is always busy.
On 18 July 2015, I sent an email with my complaint to customer care along with a copy of bill, a picture of the pen and a video recorded by the pen but haven't got a reply till now.
Then I sent them a notice according to the format mentioned on consumer forum and told them that they have 15 days to settle my grievance by providing a refund of full amount with suitable interest (12%) or else I will file a complaint in the Consumer Forum as I am protected under the Consumer Protection Act of 1986.
and that the consumer complaint will be at their cost and expenses, and I will seek compensation for the mental agony caused due to your deficiency in services.
Its been 25 days since then and I haven't got a reply from then till now.
I kindly request you to please look into the matter. Any help will be much appreciated.

+91 91 6797 8124 [Customer Care]

+91 91 6797 8136 [Customer Care]

www.anandindia.in

Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India – 401107

I had placed an order on website www.Anandindia.in for Noni Black Hair Shampoo pack of 20 after making full payment of Rs.1490/= by my credit card on 5th Sept.2015. Company sent me an SMS stating that the item will be delivered by ECOM Prepaid. However when courier brought the item a week back he asked for the money before delivery.