Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir/madam, i'm an apsrtc bus pass traveller. I'm travelling from my village to narasaraopet (To my college). But my pass is not upto my village due to long distance, thats my pass is from thimmapuram to narasaraopet, upto thimmapuram i need to buy the ticket and there onwards i'll continue with my pass but, today when i'm returning to my home i travelled in a ongole-guntur bus from chilakaluripet and upto thimmapuram, i had my pass and i showed it to the conductor as my duty and after thimmapuram he came to me shouted at by using some unparliamentary language and talking like i did not came to you, you only come forward to me and buy your ticket by shouting loudly he said that.. I was shocked and i'm very disappointed by that type of behavior of that conductor, that too an apsrtc conductor who was responsible for to do his duty and not correctly doing that… So, please look into it sir/madam and solve as early as possible sir,,,. He is the conductor of the ongole-guntur bus ap 29 z 3826. This was happened on 24, sep, 2019. Plz find him out and give him proper guidance about his responsibility.. Please solve this and help us lot of students.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Apsrtc buses

Bus drivers none of them have punctuality and responsibility and not respecting a customers and a ride behavior from the journey buses of rajahmundry to visakhapatnam apsrtc drivers so please make sure about the drivers to take responsibility and punctuality please make them change if none of them follow rules please keep a fine i'm waiting for it to change andhra pradesh.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

There is highly shortage of buses from kurnool. To adoni. Aafter 4 o clock in the evening. One basis is carrying almost two buses load. Here suferers are elderly people and women children.in case we hv to reach for emergency case then its next to impossible to reach in time. Why apsrtc is unable enhance the services. Wt abt womens security during night if she hs to wait
In the bus stop for the bus for long time she is struggling lot to catch the seat. Kindly. Adress this complain

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir i tried to book ticket from rgiap to vijayawada. Bus number is 35188. Money got deducted but ticket not generated. Txn no[protected]. Mobile no [protected]. Money got deducted from my account. But i didnot recieve ticket through email or phone number. Please resolve my issue. Please isssue refund of my money. I hope you understand my problem and refund my money.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I have to attend ssc cgl examination in tirupathi on 13 sept. so i have taken reservation from APSRTC Ticket no 93264041, service num 3481 for my mother and for me.The bus is supposed to reach the depot 5: am and it had not reached .we waited for half an hour and since the bus has not reached we went to the enquiry counter and asked about the delay of the bus, she replied that is bus is late my one and half hour. I did not get any intimation regarding the delay. I got tensed as I have to reach the examination by 9 : 00 am otherwise I will not be allowed to write the exam.Immediately i have called the APSRTC online support, he said me to raise the complaint so that your money will be refunded. Then I have taken another bus and went to thirupati thinking that I would miss the exam. My money is not refunded yet.They are saying that the bus is delay only by 1/2 an hour.so we will not refund.I even have tracked the bus it was showing 1 1/2 delay. I am really disappointed with their reply.Why did they say the bus is late by 1 1/2 hour and how saying late by 1/2 hour only. I had waited in the depot for longer I would not had got any other bus to reach the examination hall.i have taken the screenshots while tracking the bus tracking . If the bus is really late by 1/2 an hour only then whats wrong with the bus tracking facility provided by them.????

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Aps rtc service no :2638 (Garuda valvo) bangalore to kakinada.

Ticket no:93446385, pick up:iti gate (Bangalore), drop :ravulapalem. Seat no:29 &30.
Passengers :darahas reddy (10yr)_my son, annapurnamma (31yr) wife.

Due to bus repair at mid night, struggled for 2 to 3 hours (Night sleep disturbed) and late at dropping point by 5 to 6 hours, also the bus provided is an ordinary bus (Not garuda valvo). So i need refund (As per the bus provided).

Don't know why apsrtc not maintaining the busses. We are loosing trust on apsrtc. Please maintain properly.

Thank you.

[protected]@gmail.com ([protected])

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I was waiting at bustop but driver stoped some where out side the bustop. He did not even call me. I missed the bus. I was waiting for anouncement and even following tracking.
Tracking did not work and no anouncement of bus. We did not even get a message of driver number to call him back. Please help me to refund ticket charges.
I tried calling customer care no body picked up the call.

Ticket no : 93483586 uid number : 3751
Service code/name : 4529 / mbxr – cpt.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I was waiting at bustop but driver stoped some where out side the bustop. He did not even call me. I missed the bus. I was waiting for anouncement and even following tracking.
Tracking did not work and no anouncement of bus. We did not even get a message of driver number to call him back. Please help me to refund ticket charges.
I tried calling customer care no body picked up the call.

Ticket no : 93483586 uid number : 3751
Service code/name : 4529 / mbxr – cpt.
Contact number: [protected]

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Ap21z0651 bus from hyderabad to kurnool and yemmiganur started on[protected].30pm at mgbs driver who is on duty is smoking while driving which caused so munch inconvenience and public smoking is offense. Please take necessary action. During tsrtc employees strike this is bus is operated with huge fares than normal fares. It is a express bus and charging morethan super luxury fare. Apart from that smoking of driver is another itching thing for passengers

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I have booked online two tickets from bangalore to guntur for the journey on 04 oct 2019. Ticket number is 94009314, service number – 94033, seat number 2 and 31. Name s k mohiddin and sirajuddin. Uid – 4767. Pickup point is iti gate, bangalore. The service bus required to reach at the pick up point at 07:05pm on 04 oct 2019. But the bus has not reached by right time and reached at 1:08am on 05 oct 2019.
We did not have any information about the service neither on line track is also not working. No telephone number of driver we have received thru sms. Even apsrtc counter employees at iti gate were not there after 11:00pm. No one knows where about of the service bus, whether it comes or it was cancelled, no information, no phone call from the driver or other one. The bus was delayed by 6 hours which was not acceptable. Upto 12:30 night we were there at pickup point and after our patience was over we picked up other service and completed our journey. Due to your above poor service we faced the following:-
1. Mentally stress.
2. Physically strain.
3. Financial loss.
4. We were unable to reach our destination by right time.
I paid 2500/- to book the above online tickets, which was loss for me moreover i was forced to select other modes to reach my destination. I got double financial loss due your poor and incapable service.
In view of the above you are requested to look into the matter and refund my reservation tickets amount to me.
I expect your reply within 10 days after that i constraint to go for comsumer court for getting right justice.