Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

Andhra Pradesh State Road Transport Corporation [Apsrtc] — rtc services and availability of the buses

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Generally, in normal days the apsrtc buses running from gudur (Nellore) to venkatagiri (Nellore) will be available in every half an hour 2 services express and pallivellugu (Ordinary), but today no general services are not available and only the special buses are only running. They are running buses without the names of places and they charges tickets as express although it's a ordinary bus. On this day[protected] no general buses are not running and authorized persons are also not responding correctly. How much the public are suffering from irregular services and high charges where the initial point to final point and in between small stops also they are charging same amount, but how they will ask. If anyone are asking about these problems no one are not properly responding.

Andhra Pradesh State Road Transport Corporation [Apsrtc] — dirty in bus

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

This is rtc maintain buss well this not first time im countuies travelling daily very dirty mud inside bus seats i m asking bus condcter this what.
But condcter was saying roudly bheaver and
He telling i[censored] want countines in bus go and seat
Ortherwise getdown bus
Bus number ap11z6364
Route 55
So plz proved good attitude condcters
And drivers
Plz maintain neatly
This is public services

dirty in bus

Andhra Pradesh State Road Transport Corporation [Apsrtc] — apsrtc parcel service taken goods to wrong destination & damaged the goods.

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear team,

On the date 19th-oct-2019 at 18:21pm i booked apsrtc parcel service to send my wedding card cotton boxes of number 3 and of total weight 110kg from kempegowda bus terminal 1, majestic, bengaluru, karnataka 560009 to srikalahasti, andhra pradesh 517644.

Apsrtc people instead of giving my wedding card cotton boxes in srikalahasti bus depo they taken to naidupeta bus depo (It is a another bus depo which is 28km from the srikalahasti).

All cards are damaged due to rain because they carried on bus roof.

None of the customer care numbers are working to raise a complaint about this issue.

I want to raise a complaints about this ridiculous service and negligence apsrtc people.

apsrtc parcel service taken goods to wrong destination & damaged the goods.
apsrtc parcel service taken goods to wrong destination & damaged the goods.
apsrtc parcel service taken goods to wrong destination & damaged the goods.
apsrtc parcel service taken goods to wrong destination & damaged the goods.
apsrtc parcel service taken goods to wrong destination & damaged the goods.
apsrtc parcel service taken goods to wrong destination & damaged the goods.

Andhra Pradesh State Road Transport Corporation [Apsrtc] — conductor’s behaviour

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir my name is arun kumar.., we are travelling from nellore to kavali gowravaram.., we just asked a question about madam.., this bus wil go to gowravaram.. Than the lady conductor replied.. You are studied or not you don't see there is board of front side of the bus.. Etc…, like she is replied.., so please take action against her.., and warn her how to talk public… This is my intention..
Thank you…

Andhra Pradesh State Road Transport Corporation [Apsrtc] — bad driving

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I am shuttling from mangalagiri to vijayawada on daily, today[protected].30 am in opp bus stop of rtc bustand in mangalagiri bus no. Ap11z6013 (47v-city bus) driver is doing worst driving, today i am running for catching the bus and i came to nearest by bus and get the bus then saw driver to me but he is moving the bus then i am pressing between bus and auto after that the bus driver shouting me.

bad driving
bad driving
bad driving

Andhra Pradesh State Road Transport Corporation [Apsrtc] — didn’t call me during bus departure

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I reserved bus (34609) on 6-december-2019 from b. N. Reddy nagar (Hyderabad) to macherla.
3:15 is my pick up time. I was there at the point by 3:10. I don't know where the bus stopped and the driver even didn't contacted me. When i try to call him he is not picking up. I couldn't able to make my journey. This is really bad service.

Ticket details:

*journey reminder*thank you for choosing apsrtc. Tkt no: 96376644, seat no: 18 b. N. Reddy nagar bus stop-macherla service no: 36409 driver: k l reddy contact no.: [protected] pls report 15 mins before departure: 06-dec-2019 15:15. Helpline ph:[protected].www.apsrtconline.in to know your bus location: http://apsrtclivetrack.com/#/mapView/36409

Andhra Pradesh State Road Transport Corporation [Apsrtc] — regarding shop dealers selling high prices

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Respected sir,
Am passenger of anantapur to hindupur.in anathapur bus stand shop dealers selling high prices then mrp rates. I asked to them but they saying that go and say to anyone we will sell like this. So, take care action on that regarding shop dealers. I already informed to members of depo. But there is no action against them. Because so many people are going to long distances somme having money anthoner not having take action against them

Andhra Pradesh State Road Transport Corporation [Apsrtc] — gents booked seat beside ladies in apsrtc..

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir i am travelling from hyderabad to chintalapudi during 6th dec night. Bus no 4799.. My seat no 34.. When i booked seat, only seat 35 is occupied by ladies.. Generally seat beside ladies will be reserved for ladies only.. But in this bus my next seat is occupied by male passenger. Whole night i suffered alot due to inconvenience. When i complained same to driver.. He is telling to buy ticket of next seat to me also… And they shouted and laughed at me. I am travelling alone. No support to ladies.. No justice. Please take action…

Andhra Pradesh State Road Transport Corporation [Apsrtc] — bus live tracking wrongly shown & driver mobile switched off

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Hi, i had booked 3 seats on 2nd nov 2019 with podili depo bus bearing service no 5950 to travel to bangalore. One for my child and another two for me n my wife. I was tracking the bus online since 8:00 pm and never shown bus reached pamur hence we did not come out as we have 4 month baby boy and 3 years baby girl.
Hence i was trying to reach central complaint cell from 8:30 pm hence they shared the driver number but it was switched off so called back to central cell so they shared the podili depo number so i called up them so they were telling that bus left at 6 pm so it may come in another 15 mins so please wait but no one called and i was trying to reach driver but never connected.

Finally it was connected at 10 pm and saying that bus already left and online status suddenly chaged to potumamilla without updating reached time at pamur and c s puram and sr puram stations as attached screenshot from mobile.

This is very bad service with apsrtc and never seen this type of service and driver also very reduculous as atleast he supposed to call us as we have 3 tickets and was trying since 8 pm but not all reachable.

Thanks
Venkatakrishnarao pavali
[protected]

bus live tracking wrongly shown & driver mobile switched off
bus live tracking wrongly shown & driver mobile switched off

Apsrtc — bus from rayachoti to arogyavaram is at 4pm now the time is 5:15 till now the bus not arrived at bus stand

phone
+91 40 3010 2828
website
www.apsrtconline.in
location
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Bus from rayachoty to arogyapuram is at 4pm now the time is 5:15 till now the bus not arrived at bustand and every time i am observing bus come too late and some times there are saying that no bus drivers are available for this bus. The apsrtc staff are sooo lazy and, i hope that you are hearing my problem and resolve this issue that should not repeat again
Thanking you