Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

In today's travel me being lady passenger had to remind driver to allocate a lady passenger but even after being aware a gent passenger was allocated beside me which is against the rules. Kindly take immediate action on it and i regret for this inconvenience in journey and dissapointed with apsrtc drivers behavior

Bus number:ap31z 0516

Time 6:00pm

Route : visakhapatnam to vijyanagaram

Date :[protected]

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Apsrtc Bus no-Ap21 Z 0271(Yemignur Depot Bus) One Lady (My Mother) she is 60Yrs old, Travelled from Gillesugur to Raichur, Ticket Timing – 19:25:25. Dated-12/12/2019. Bus Conductor not accepted Senior Citizen card(Aadhaar Card) and gave Full fare ticket, which I Attached With this Complaint, As I heard in Bus By traveller's .Saying some of Apsrtc Bus Conductors Saying Senior Citizens option not entered in Ticket issuing Machine.

+91 40 3010 2828

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Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear sir/mam

This is k raju

I have giving this complaint due to driver irresponsibility on passengers.
Main problem while food offting hotel at dupacherlla there is no have toilets for ladies & it vary sad to say that ladies have went road side at night for toilets and also driver never remind to give remaining balance for ticket not taken.
Bus starts from : vijayawada to tuni, rajahmundry
Day : 09/11/2019
Time : 5 pm at vijayawata
Bus number : ap05z5147

+91 40 3010 2828

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Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

On 11th dec 2019. While travelling from kanigiri in prakasm dt to chennai in apsrtc bus.. We lost a bag placed on the lugagge rack above us. It has a wallet with original pan card, house keys, one gold ring with a stone in the middle, one silver ring with a stone in the middle, one oppo a3s mobile, power bank, mobile charger, cash around rs 3000 amd some clothes. As soon as we found the bag was missing we have been trying to call the lost mobile. But it is switched off. It is fully charged upto 90 percent when kept in the bag. So we are sure that someone switched it off. And it never got switched on from last 3 days. We approached kanigiri police station through our relatives to file fir but they are not ready to file saying that the theft did not happen in their jurisdiction. Whom should we contact now. Please help us
Tktno 96598415
Abhibustktno as[protected]
Psngr name:manasa
Kanigiri-chennai madhavaram bus terminus
Srvc no 9217 seats 20, 21, 22… Bags placed above 21, 22

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I have noticed thrice that our apsrtc bus from bangalore to hindupur which comes to hebbal by 6:30 pm are not stopping the bus at this point. When we enquired with them they are telling because of traffic they don't want to stop bus at that point. But hebbal bus stop is the connecting point from city main places. Today with hardship we got the bus stopped 100ft far from the bus stop. All passengers ran to catch the bus. One lady she missed her baby. She got down from bus and went back to stop. I asked conductor why can't you stop the bus at point, he replied what for we should stop the bus, it will become late for us to go back to hindupur. But ksrtc depo buses they will stop at each and every point to get their bus full. Vey pathetic situation of our passengers from apsrtc dept.
Conductor no:403823

+91 40 3010 2828

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Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I am local city passenger. I usually wait for city local buses in complex near dwarakanaga. Recently when i was waiting for my friend in the rtc complex bus station platform seating in the chair on platform no 23. A white dress officer came and said that i can cannot wait my friend in the bus station as i was a local passenger. He said got to the local bus stop as i was not allowed to be in the bus station.. I was here to ask as a local city passenger. Is this the way that your rtc employees treat the local passengers not to seat in the station. What kind of rules is this. A common man cannot be allowed to wait by seating in the bus station.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Yesterday at ushodaya junction, visakhapatnam, around 6 in the evening, a bus driver was driving recklessly causing inconvenience to the people on the road. Without any prior intimation or any signals he abruptly turned his bus from extreme right to left. He dashed us at the back of our vehicle. Luckily we acted and turned our vehicle to the side or else we would go under the bus, or any major accident would have happened. The driver wasn't apologetic and was very rude in his behavior. This is for your information and hope you take necessary action at your end.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

In Vijayawada central bus stand big in state and very beautiful in Clean maintainace by member but many o[censored]s facing problems over price of items in Vijayawada bus stand stalls is more the MRP rate and I brought a one liter water bottle with 25rs and MRP is 20 and every cool drink bottle is more than MRP rate and major problem "SHIRIDI CATAREENING"ONLY hotel in central charging more price and provide low quality and quantity food and SINGLE CHAPATI IS 40RS and every item is 40 and above but in that price is to high triple the price from outside in bus stand.The Management is to try hard to solve the problem and help the poor.PLEASE it's hard for any family are members to get sustain in capital city like these.kindly look over it

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

There are many complaint with the logistics no proper service and no one responds to the phone call ever and no management at the booking point i have made booking yesterday night and till now it is at the same booking point no forwarding is done till now totally disappointing if you are unable to serve your customers then don't run such logistics the anl was far better than this current apsrtc logistics

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear sir,
I travel from bhimavaram to gudivada on[protected], by ultra delux bus dri no: 37z0153, start time :20:30, from their onwards i observed that driver using all lights unnecessarily.. I requested driver to stop lights.. For that he blaming and giving answer rudely.
I request you that treat passengers with good manners, and waste of electricity unnecessarily it's not a good thing, also not a profit to apsrtc as well as government.

Please do need full..
Thanks