Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Respected sir/madam,

The bus driver's attitude is very aggressive and he's very hesitant to stop the bus for a few more seconds to get his driving position down the snd, but he's too short tempered and raising his voice and saying he won't stop and get off at another station. Even though i'm not hitting the stop i have to get down. The bus particulars were the first bus in the earl, ap 31 z 0059, 6 a /h the first bus to come to the rtc complex early in the morning. The bus started at about 5:30 in the rtc complex. He must have a minimum of respect and be responsible for the way he talks to a woman. I truly regret having such an environment, and please make sure nobody else is causing such a dumb mess. I'm also humiliated by how he screamed at me before others without the proper reason and even i am explaining he is not even listening to it.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir/madam,
Dt 16/01/2020
From bangalore to tirumala
Departure at 8.30 pm
Bus reg no ap 03 z 5568

It is hereby observed that the bus driver was found smoking beedi frequently while driving. He was found lighting beedi on single hand driving which would cause deadly and dangerous accident.
Kindly take necessary strict action.

I[censored] whatsapp to my mob no. [protected] i will send you a video of the same.

H n sathyanarayan
Bangalore

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Today i. E 17/01/2020. We are waiting for the bus at darsi busstanr to go to
Vinu konda, regarding schedule there is a bus to go to vinu konda at 6.00 am and 6.30 a. M, but from 5.30 am i have waited till 7. Am, no bus has come, i don't understand bus will come or not or wat time it will come, i inquired regarding and i found that they are avoiding to go to darsi bus station, because there is no employees regarding verification or any inquiry purpose also, why busstation is there many of the passengers are suffering, pls look into the matter take necessary action

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Bus didn't arrive boarding point at time.
Driver phone number is not valid.
Enquiry counter provided wrong information.

Driver didn't inform the delay of bus ap-02-tc-7091. (3 hours delay to be precise).

Demand a sincere apology and refund for by bus ticket fare.

Make sure that this doesn't repati again
Take strict measures on p. Ramesh driver of the bus

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Respected sir/ madam
Today i. E[protected] on my way to the yarada office i boarded 16 no. Bus at malkapuram police station at around 9:15 or 9:30 am… When i asked the conductor to stop the bus at bus stop and not here and there.. He shouted at me saying i will beat you just get down here..3 or 4 days back when i requested him to stop at the same place where he stopped today.. That day the driver didn't stop the bus even i was standing infront of the bus and while iam few steps away but somehow by running i got into the bus.. The same conductor shouted saying that "this is not bus stop and you should stand at bus stop"… But today when i asked him to stop at the bus stop he shouted at me saying that i will beat u… Sir/ madam iam deeply hurt with the behavior of the conductor. He doesn't have the manners how to talk to ladies..

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I occiped the front seat in the bus, they is way to make me get up, but she behaved in a irrespective way, 215 bus from vijayawada to nutakki, is the way the deals with a passenger, and saying that she will file complaint on me, if apsrtc employees are in this way how can passengers. I need a serious action upon this timing 1:30. She treated me as a begger, i have proof of audio nad video, i need a explanation for this

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Hello.., i have seen frequently inside the apsrtc buses were not maintained cleanliness… It's not just apsrtc issue it's the issue of awareness and matter of public negligence… So kindly impose one fines system by which people should think before they through anything and do a wide advertisement through tv. Fine should be minimum 2000/- for through garbage inside the bus.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I have placed parcel to deliver to salur 3 days back
They have no concern at least how many times i have complained also
Yesterday was last date for submission of documents
Please penalize apsrtc logistics department
Due date was crossed even no response from their side
No proper authority is present in such department so please accept my claim it will be helpful for many people

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir, i booked my ticket from vijayawada to visakapatnam on 09/01/2020, amount was deducted rs 1127.00, but ticket was not generated. Immidiately i called on [protected], they said that, dont worry sir, the amount will be credited with in 7 to14 working days. Number of times i called over phone on the above number. They said all the time it will be credited. But so far nothing was done. My transaction ref. No: [protected]. Kindly look in to the matter.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

We booked the boarding point at indira nagar bus stop. At 5.50 pm they told that bus was in halasur gate. They didn't stop the bus at bus stop. We waited there for more than 1 hour from 5.50pm. After we made a call to driver he told that they crossed the bus stop. We requested the driver to wait for some time anywhere till hosakotta toll but they refused to do that. Instead they negotiated with another passenger to sell our reserved ticket. We heard that through ph call. I have a proof for that. I recorded the call. So please take a action regarding this.

Vehicle no : ap 29z3325
Driver name: s sekhar