Angel Broking Customer Care

Angel Broking — incorrect information in contract note

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Reference to customer id vrn4607. Repeatedly facing issue with order placing and execution. Today placing order for banknifty 28300 pe at inr 82, at first it got rejected then certainly got executed and exited at 80 % loss.
Even though i was not having funds for executing this order. Also one of the position in crude executed and exited at the same time.

[Resolved] Angel Broking — power of attorney document

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Had opened online demat account last month and at the time of account opening none of your coordinators told me that I have to courier POA to Hyderabad office once I start doing transaction. Now I am getting reminders to courier POA else my demat account wud b deactivated which is not acceptable n it's totally unprofessional.
Please look into it and help
My code DIYD42747
Name : Venkatesh Hanmanthu
Mobile : [protected]
Email id : [protected]@yahoo.co.in

[Resolved] Angel Broking — angel platinum

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

I am enrolled angel platinum and my rm say i will give you 1or advisory we will give you on but after purchase angel platinum he refused me he say me we are not give any advisory about intraday so telling please cancel my platinum service any refund my amount but he deny he told me after subscribe you are not able to cancel.
Please solve my issue
My mob.[protected]
My id a165567

[Resolved] Angel Broking — angel broking mob app doesn’t have adequate feature to trade comfortably by which I incurred huge loss from market bcz of faulty app

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

My self santosh kumar pattanayak, client i'd s240979, on mob no [protected].

Recently i have opened dear and trading account with angel broking since their staffs convinced me that they have best mob app for trading. Bit i found one of the poorest technology based mob app for which i lost 4 lacs just within 2 days since their app doest not allowed me to do carry forward nor communicated me any type of sms or rejection reason. It purely companies mistake finally on 3rd day i had to walk into their office and come to know they do not have any option to know the reason of rejection of carry forward through mob app and for which i had to lost 4 lacs of money. Request you to payback all the lost money.

Angel Broking — software faulty/false trading report/no support.

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

On 3rd oct 19 server of angel broking was down, tried to connect to tele-support but support line were not working. Some trades which was not initiated by me got executed automatically and were not getting squared by software. It caused my account 40k loss and upon complaining to support id there response is this can happen and can not avoid. Neither they are accepting there fault and nor they are responding to my query in proper manner. This is really bad and one can not trust to put there money in angel broking account as they can show any false trade and loose your money.

[Resolved] Angel Broking — brokerage of the trade

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Dear sir

I have angel bring dematha account client code v75348 which was opened last year.
Now i have requested to angel broking for reducing mybrokrerage to latest prices they have for all ie 15 and 30 rupees per order. Hut they are still charging me a hefty amount which is illegal.

Please expedite

Veer singh yadav
V75348
Mob [protected]

[Resolved] Angel Broking — very bad response from angel executives

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Angel broking facebook twitter youtube linkedin

Dear customer,

Please find the below details…

Subject : shortsell in margin
Reference # : [protected]
Date created : 25/06/2019 05.21 pm
Interaction history:

Response (27/06/2019 05.46 pm)
This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

Please note apart from tata steel you traded in 1) upl, 2) sun tv network 3) justdial ltd. Where in p/l cumulatively amounted to rs. 35472 including brokerage and other charges for all the trades.

That should not be considered while calculating the loss amount for 100 qty short sell-auction of tata steel.

We have provided you the detail calculation in our previous reply.
Please provide approval on the same so that we can initiate the refund of the same.

Thank you for giving us an opportunity to serve you.

Customer (27/06/2019 04.24 pm)
Hi

This here is the problem. On 20th short sell is495.20. It's total 49000 change. But in my ledger sheet it's showing 35472. Why this much difference. I think now you guys understand my problem. Pls clear my problem immediately. Don't postpone for tomorrow again. Already i losted 5 trading sessions because wrong entry's. Pls resolve my problem immediately. And i want to see in my account trading limits

Thank you


You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
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Response (27/06/2019 10.43 am)
This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

We would like to inform you that on 20/06/2019, 100 shares of tata steel was short sold @rs. 495.80.

My – limit is -11480. They squared off 514 shares of reliance capital

While short selling, you received an amount of rs. 100*495.80 = rs. 49580 in your ledger.

On 24/06/2019, 100 shares of tata steel got auctioned @ rs. 502.80
Hence rs. 502.80*100 = rs. 50280 was the debit amount to be adjusted against your ledger.

Therefore loss amount is = rs.[protected] = rs. 700.

Brokerage and other charges levied on tata steel trade = rs. 172.57

Total loss on tata steel trade = rs. (700+172.57) = rs. 872.57

On your approval on the same we will process the refund of the loss amount.

Thank you for giving us an opportunity to serve you.

Customer (25/06/2019 07.03 pm)
I talked with helpdesk numbers. I didn't get responce properly. My client is m127567


You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w89P1%2B2Q5_c…
Customer (25/06/2019 05.21 pm)

— forwarded message —
From: madhavi rao
Date: tue, 25 jun 2019, 15:57
Subject: shortsell in margin
To:

Hi,

I bought tata steel shares 300 @491 ruffly. On 17th june 2019. It's fall. I sold 200 shares and 100 shares converted in to margin. On 19 th i sold tatasteel 489 ruffly. Again these 100 tata steel shares reflected in my holdings on 20th. I thought yesterday my order did not excuted. Again i sold tata steel shares @ 495. Change.
My problem started.

Points
1. If tata steel shares did not reflected in my holdings how can i do short sell.

2. Is short sell is there it have to be execute by 3.10. How did angel broking hold tata steel shares

3. On 21st my account has 6826. Now i received message i have to clear amt. (Deposit) 43000 change.

When relcap is @50. At that time i have to deposit 49000. I deposited 35000. 14000 change i have to deposit more. Ruffly if calculated 22000 i lost after i deposited 35000. Now relcap recovered almost 18 rs.in the sence 18*700= 13000 ruffly.

Pls clarify my problem.


You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w8y89Wd18u10d…
We hope we have addressed this query to your satisfaction. Kindly rate us on the quality of response received – click here

In case you have found our response inadequate or incomplete, you can click to escalate the issue to our manager – click here

Regards

Centralized service desk

Angel broking limited registered office: g-1, akruti trade centre, road no7, midc marol, andheri (E), mumbai – 400093 tel no:[protected] / 30837700 fax no:[protected] cin no :- u67120mh1996plc101709 sebi regn. No.: inz[protected] bse : cm, f&o, cd | nse : cm, f&o, cd |msei: cd |mcx:f&o | ncdex : f&o member code: bse: 612 | msei: 10500 | nse: 12798 |mcx: 12685 |ncdex: 00220 visit us at :www.angelbroking.com | for investor complaints / queries / feedback email us at [protected]@angelbroking.com or call us on[protected] &[protected] compliance officer : ms. Namita godbole (Email id:[protected]@angelbroking.com, tel:[protected].
[ — 001:004503:32425 — ]
Yes i m agree
Show quoted text
Hi

What's happening in my account. On 21st june 2019. My trading limits are 6826.

Before it's showed me 17000 some change in minus.

Now after taking with u angel people it's went in to – 43000 change.

Pls resolve guys.
Show quoted text
Hi

Yesterday i received message from angel

On thu, 27 jun 2019, 20:49 madhavi rao, wrote:
Yes i m agree

On thu, 27 jun 2019, 18:59 angel support, wrote:
Angel broking facebook twitter youtube linkedin

Dear customer,

Please find the below details…

Subject : shortsell in margin
Reference # : [protected]
Date created : 25/06/2019 05.21 pm
Interaction history:

Response (27/06/2019 05.46 pm)
This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

Please note apart from tata steel you traded in 1) upl, 2) sun tv network 3) justdial ltd. Where in p/l cumulatively amounted to rs. 35472 including brokerage and other charges for all the trades.

That should not be considered while calculating the loss amount for 100 qty short sell-auction of tata steel.

We have provided you the detail calculation in our previous reply.
Please provide approval on the same so that we can initiate the refund of the same.

Thank you for giving us an opportunity to serve you.

Customer (27/06/2019 04.24 pm)
Hi

This here is the problem. On 20th short sell is495.20. It's total 49000 change. But in my ledger sheet it's showing 35472. Why this much difference. I think now you guys understand my problem. Pls clear my problem immediately. Don't postpone for tomorrow again. Already i losted 5 trading sessions because wrong entry's. Pls resolve my problem immediately. And i want to see in my account trading limits

Thank you


You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w-9sb6_t0W9JZ…
Response (27/06/2019 10.43 am)
This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

We would like to inform you that on 20/06/2019, 100 shares of tata steel was short sold @rs. 495.80.

While short selling, you received an amount of rs. 100*495.80 = rs. 49580 in your ledger.

On 24/06/2019, 100 shares of tata steel got auctioned @ rs. 502.80
Hence rs. 502.80*100 = rs. 50280 was the debit amount to be adjusted against your ledger.

Therefore loss amount is = rs.[protected] = rs. 700.

Brokerage and other charges levied on tata steel trade = rs. 172.57

Total loss on tata steel trade = rs. (700+172.57) = rs. 872.57

On your approval on the same we will process the refund of the loss amount.

Thank you for giving us an opportunity to serve you.

Customer (25/06/2019 07.03 pm)
I talked with helpdesk numbers. I didn't get responce properly. My client is m127567


You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w89P1%2B2Q5_c…
Customer (25/06/2019 05.21 pm)

— forwarded message —
From: madhavi rao
Date: tue, 25 jun 2019, 15:57
Subject: shortsell in margin
To:

Hi,

I bought tata steel shares 300 @491 ruffly. On 17th june 2019. It's fall. I sold 200 shares and 100 shares converted in to margin. On 19 th i sold tatasteel 489 ruffly. Again these 100 tata steel shares reflected in my holdings on 20th. I thought yesterday my order did not excuted. Again i sold tata steel shares @ 495. Change.
My problem started.

Points
1. If tata steel shares did not reflected in my holdings how can i do short sell.

2. Is short sell is there it have to be execute by 3.10. How did angel broking hold tata steel shares

3. On 21st my account has 6826. Now i received message i have to clear amt. (Deposit) 43000 change.

When relcap is @50. At that time i have to deposit 49000. I deposited 35000. 14000 change i have to deposit more. Ruffly if calculated 22000 i lost after i deposited 35000. Now relcap recovered almost 18 rs.in the sence 18*700= 13000 ruffly.

Pls clarify my problem.


You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w8y89Wd18u10d…
We hope we have addressed this query to your satisfaction. Kindly rate us on the quality of response received – click here

In case you have found our response inadequate or incomplete, you can click to escalate the issue to our manager – click here

Regards

Centralized service desk

Angel broking limited registered office: g-1, akruti trade centre, road no7, midc marol, andheri (E), mumbai – 400093 tel no:[protected] / 30837700 fax no:[protected] cin no :- u67120mh1996plc101709 sebi regn. No.: inz[protected] bse : cm, f&o, cd | nse : cm, f&o, cd |msei: cd |mcx:f&o | ncdex : f&o member code: bse: 612 | msei: 10500 | nse: 12798 |mcx: 12685 |ncdex: 00220 visit us at :www.angelbroking.com | for investor complaints / queries / feedback email us at [protected]@angelbroking.com or call us on[protected] &[protected] compliance officer : ms. Namita godbole (Email id:[protected]@angelbroking.com, tel:[protected].
[ — 001:004503:32425 — ]
Hi

Yesterday i received message from angel

[28/06, 10:28] himasrigallery: dear customer m127567, please pay rs.16148 by 5.30 pm today inorder to avoid your shares being sold on 28/06/2019. Click here to pay angbrk.in/sr/6cf4jg. Please ignore, if paid

And today i received message this

[28/06, 10:29] himasrigallery: dear customer m127567, your shares worth rs.35542 will be sold today.

And in my account -11600 is there.

How did u guys square off my reliance capital 514 shares. I need explanation on this
Show quoted text

[Resolved] Angel Broking — very very poor customer service from angel broking

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Angel broking gives # service.
Their staff don't bother to respond to queries whether on phone or even after a personal meeting.

Utter lack of professionalism and concern for customers complaints and they just don't care where a customer has been satisfied or not.

Totally avoidable working with a company like th8s as many more service providers in the market who want buisness which angel broking cares a damn about.

Angel Broking — can’t operate account for an year

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Client id kolk2xx5, trying to operate my account for over an year now. Visited office thrice, deposited form at office and mailed form to hyderabad office. Verification call came but they said they'd do a whatsapp video call, which never happened. We are losing money because of their inefficiency. They keep harassing us, and none of their employees seem to work for more than 2 months. Every time we try to call back and ask about the progress, we hear that person doesn't work with them anymore. Is there anything called accountability and responsibility?

[Resolved] Angel Broking — release of equity shares to personal demat account

phone
+91 22 2835 8800
+91 22 3083 7700
website
www.angelbroking.com
location
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Branch tag : mfsb, sub broker tag : mukl : sub broker trade name : mukul bora
Segment : bse_cash registration no : ap[protected]
Date of registration : 27-may-2019

Sub : release of pledged shares

The following shares were pledged by angel broking ltd in first week of june 2019. However thrre were no transactions under sub broker tag mukl trade name mukul bora

Scrip cd: ine040a01026 :scrip name : hdfc bank eq 2/-quanity 30 nos

Scrip cd : ine239a01016 :

Scrip name nestle india ltd quanity 10 nos

You are hereby requested to remove the pledging of the above shares and transfer the shares my dp account, as i already expressed my intention to discontinue my partnership as sub broker of angel broking ltd

Trading code : m128672 demat id : [protected]
Pl confirm immediately.