Apollo Pharmacy Customer Care

Apollo Pharmacy — Product not delivered yet but money is deducted

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

I have purchased 3 items online from Apollo Pharmacy on 26th April 2021, ORDER ID[protected], i make payment through Google Pay which is Rs.313/- Money will be deducted from my account, and COD is not available due to covid.but now till yet there is no update regarding my order, I mailed him but no reply from there side, chat support also not helping us, and customer care number is also not working, and in my order there is no product showing in his website. and bill confirmation is also not given from his side, please help and take action on apollo pharmacy.they making fool.

Product not delivered yet but money is deducted
Product not delivered yet but money is deducted
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Apollo Pharmacy — Delay in Delivery of critical medicine

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Hi,
There has been a huge delay in delivery of critical medicine for
Order#[protected].The order was placed on 25th Apr2021 8:44AM & yet to deliver as on 17th Apr 2021 11:30 AM.
My Client ID(UHID) is APJ1.[protected].
This issue can be summerized as follows:
1)Contrary to to the popular claim of 2-3 hrs delivery, the order has taken more than 48 hrs with no information as to when the order will delivered.
2)Customer care is atrocious in their response, Most of the time customer care helpline is non reachable or is playing auto tune

3)The 247 app of apollo pharmacy does not provide information as to which local pharmacy will fulfill the order

4) Jadavpur Garfa pharmacy where the Order was mapped has totally indifferent /calous attitude towards the order & dont care care to inform th customer that the order is delayed for whatever reason.Its the onus on customer to followup on his order.

5) Whatsapp chat help line only caters to some tailor made reply & lacks intelligency to understand the problem

Kindly help in getting the medicines delivered at the earliest.

Delay in Delivery of critical medicine
Delay in Delivery of critical medicine
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Apollo Pharmacy — My claim is not reopen

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

My claim no :897514 all documents submitted no pending documents I had contact customer care but he is gave one GHPL manager number but he is not respond next week next week
he is post pone from 6 weeks he is number [protected] please reopen my claim 897514 Iam Aurobindo employe Sekhar Reddy pacient is sreelatha phone no [protected]

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Apollo Pharmacy — I have ordered a face steamer on 22.04.21 and it used delivered by 23.04.21 and till now 26.04.21 it was not delivered

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

On 22.04.21 I ordered a face steamer on Apollo pharmacy online app, and they promised me the date of delivery is 23.04.21 and till (26.04.21) the product was not delivered and when ever am trying to contact them they keep on raising complaint tickets and issue was not resolved and am a covid patient and am not supposed to go out to bring the steamer so I ordered on online and they have done this much delay and there is proper responce too.

I have ordered a face steamer on 22.04.21 and it used delivered by 23.04.21 and till now 26.04.21 it was not delivered
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Apollo Pharmacy — Free item with oximeter not given with high price

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

I was purchased oxometer from sama road shop on 10th April @1750rs. Shop keeper said price is 1500rs.
With free gift of doctor sliper free. But not given yet. I was inquired at shops and requested to return 250rs with free doctor sliper. Up to till time no any call received from shops.
I want free sliper and return 250rs. Mobile No.
[protected]

Free item with oximeter not given with high price
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Apollo Pharmacy — Regarding manipulative billing done by your stores

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

I have purchased medicines from your Kalkaji, New Delhi-19 stores, yesterday, on 24/04/2021, vide invoice no. CS0695691 for 362.95/-

My requirement was for Ivermectin 12 mg. 5 tablet, but they have supplied mectin 12 – 10 tablets, which is 95/- per 10 tablet.

But in the billing they have mentioned as VERMACT 12 mg – 3 tablets @ Rs.37.25 each… i was surprised to see such manipulation on medicines, as the actual requirement was different, supplied different tablet and billing done for different medicine and qty. How can we expect such illegal practices from Apolo Pharmacy, as this is very serious issue. I strongly believe that Apolo is promoting duplicate medicines in the market, and covering the same, by manipulating it, in billing.

I have raised the issue and the billing staff has taken back the invoice and immediately cancelled it.

When we demanded for the bill, again, they have raised another bill of same Invoice Number, but the same manipulation of 3 nos VERMACT12 mg.-, but supplied us Mectin 12 – 10 nos., against Dolo 650 mg – issued the invoice for Crocin 650 mg and against Doxy 1, they have supplied us DoxyJack – 10 nos. but raised the bill for 25 nos. AP cough drops.

Your Organisation has made a mockery of GST Invoices, and playing with the system.

– you are billing for any item and any qty.
– you are billing for wrong item and wrong price
– you are creating risk of our Mediclaim get rejected.

We are going to raise this issue to the consumer forum and Finance ministry, for disrespecting the system guidelines.

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[Resolved]  Apollo Pharmacy — Refund Amount

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Dear SIR/MADAM
I have done a transaction via Phone pe at Apollo Pharmacy ( Shop No 3/1/6/13/8, Mahalaxmi Colony, Armoor, 503224, Dist: Nzb, TS) of ₹440 on 13 April 2021, 11.48am.
Although the transaction was successful. (Photocopy Attached). But merchant said that he didn’t get the payment.He told me that I will get my money back in 2-3 days.
So I have paid ₹670/- (buy one extra product) using my debit card.( Photocopy Attached)
I have raised query 2 times to the Apollo Pharmacy Store.
But still I could not get my money back.
I am writing to you to get my refund.
I hope you will help me to solve this query.

Waiting for your reply.

Thank you

Refund Amount
Refund Amount
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Apollo Pharmacy — Order not delivered and status is showing delivered. No response from customer care since 24 hours

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

I have ordered 2 5L bottles of sanitizers. It was suppose to delivered in 3 hours. But for next 8 hours delivery didnt come. Then suddenly they changed the status of order delivered but in fact it was not delivered.

I have reached out to customer care more than 8 times. There is no response from them.

This is one of the pathetic service. I am not going to order again from Apollo.

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Apollo Pharmacy — Product getting short circuit and absurd,abusive language used by apollo officials

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Orthopaedic Heat pad purchased on 20.06.20 getting short circuit from switch at the time o[censored]se.when asked the branch inchargeBiman Hati of Garia branch kolkata he called Nilanjan Mondal, supervisor of personal care item at apollo pharmacy. On phone Mr Mondal started abusive and absurd language and measuring the frequency of my household electricity supply.
At the time of sale they told the product has 1 yr warranty but when the product is getting defected within that time span their abusive language compelled me to think …

Product getting short circuit and absurd,abusive language used by apollo officials
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Apollo Pharmacy — Delay in delivery when customer in urgent need of medicines

Apollo Pharmacy Phone
+91 40 6060 2424
Apollo Pharmacy Website
www.apollopharmacy.in
Apollo Pharmacy Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Hi Team,

I had placed an order last night for the prescribed medicines and as per the status it was to be delivered by today 12PM.
Order ID:[protected]
But as per the current status it is still not packed and shipped.
Can you please look into this on top most priority as I am in urgent need of these medicines.

Thanks,
Tejas Sharma
[protected]

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