Family Credit Customer Care

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

Good Evening sir/madam

I, jakkampudi veera brahma chari having two wheeler loan with you, bearing agreement number 367041,this month EMI i am not able to pay due to some financial probelm,for that your executive came to my office and he talked very rashly infront of my office staff at himayathnagar on 11 pm 21st oct, 2010.and evening he given a call, then he is using worst language for EMI.I am raising a complaint,please take a immediate action against him.his name SRINIVAS-[protected].Further you the people are not take any action,i vill go for another option.Again i am requesting to take immediate action on him.

Regards
JAKKAMPUDI VEERA BRAHMA CHARI (AGREEMENT NO:367041)
[protected].

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

This is Rajesh Xavier again. My agreement number is 526303.Its about the loan which I had taken to buy a motorcycle (Bajaj Pulsar).Previously also i had registered a complaint about the office staff of Mumbai for abuses and harresment. All my EMI's are getting deducted from my bank a/c till date,only one EMI i have stopped because i wanted to speak to the country manager or the incharge of all the branches in India so that i can get a written clarification letter so i can take any loan in future as I did all the formalities to change my bank (ICICI) to State Bank of Hyderabad a/c no-[protected].I paid the swap charges asked for this formality and 8 cheques. Every month 5th is my due and so on 3rd every month i use to call either of them or send a SMS on Mr.Sayyed's cell no [protected]. Mr.Sayyed and madam Anita said previously all the formalities is over for the bank change,but my EMI was not deducted so i called and both of them excepted that it was some technical problem from there side and the next month EMI will be cut from the new bank a/c.When i asked about my red mark on the previous bank a/c (ICICI) they assured me of clearing that problem but the next months EMI was also not deducted so with out asking me they used my cheque which i had given for security.Before staf[censored]sed to call and give the worst badwords i have ever heard and if atonce i call and tell about this badwords Sayyed will ask the number from which the call came.Now since 3 days calls are coming from Kolkota about taking legal action against me.I am still ready to pay the one installment
which i purposely stopped but i should talk to the incharge personally with Sayyed & Anita because for 2045 Rs I have been marked as robber or a fraud in my ICICI bank and that is because of Family Credits mistake.I want to meet them because I want to know what mistake i did for which you all are punishing me so badly.I am a diabetic patient and i cannot handle this pressure.I lost my job also cos somebody called my boss also and gave badwords so he cleared my salary and asked to stop coming for work.The only mistake i did is to take a loan from Family Credit who has staff's which dont know to respect there own customers.

Thanks
R.Xavier

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

Hello Friends,

As i have availed Personal loan in one of the branch in Kanchipuram district,Tamilnadu.

I used to repay through my bank. And i paid cash through Family credit representative ,once i got transfered on my proffesion.

By last month Family credit has presented the cheque for Rs 32000/- which more than actual loan amount in my bank. Already i have paid the loan for some extend.The cheque has been returned by our banker without honouring it.

Now Family credit claims that i have to pay entire 32000/- ( already paid part of laon amount along with interest)

See this kind of cheating / un professional approach is executing by Family credit.

The state or national consumer forum has to take this type of harrassement into seriou action and do necessary relief for the consumers.

Is there any possibity to complaint in consumer court while the legal notice has received from Family credit.Kindly any one suggest on this.
Chennai.

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

Dear Sir / Madam

I am having a Two Wheeler Loan from Family Credit by November 2009.
Till date i don't received any document against my loan.
I would like 2 receive the deatils of my loan as early as possible.

Regards
Prajyot Karnik
[protected]

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

sir

i have taken loan from your company for 36 month which started in 2007/2008 so the emi is 10724 i have been paying the emi regularly but due to uncertain happings i faild to pay two dues which i had already discussed with the executive and i had promised him regarding the payment which was skipped from me but if not at once but according to my convenience ,but today the customer care service department hurted the faith towards your company,how can you keep such an uneducated staff in your company who cannot deal with the customer who doesn't know how explain to the customer is this the training you have given to your staff to speak random way they want even slang i never expectd such kind of rude behaviour from your end please justify my matter as soon as possinle as i am completely hurt .

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

I have availed two wheeler loan from your Company in the month of November, 2009 and I have submitted application for submitting ECS deduction

I regret to inform you that ECS are not properly claimed and as a result I am forced to pay penalty even my loan instalment, although I have kept sufficient balance in my account. The ECS is returned on technical grounds and I have been receiving phone calls for return of ECS for which I am not at all at fault. My details are as under:
Loan A/c No. 465353
Name : Laxman V. Patil
Vehicle Regn. No. TAH05-AR-0995
Bank : Canara Bank
Branch : Dombivli (west)
A/c No.[protected]

Your agents demands more penalty cahrge. This month, they have collected the instalment in cash and demanded penalty which I refused to pay. Hence, finally I will not pay any penalty for your fault which please note.

Please instruc your collecting agents to be more careful while submitting ECS claim and date of submission.

Please look into the matter and set right this irregularities

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

I had taken a two wheeler loan on July 2007, they told me to pay 23 EMI my loan get closed on 8th month of 2009 out of this i had paid 19 emi"s still the bank peoples not issued the RC book bank peoples only asking the pending they never bothered about the RC book so please short out this problem immediately

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

For the last 4 months I have been getting calls for the number[protected]…some family credit …and asking me to keep sufficient balance account to pay my EMI.
The message is a recorded one and the worst part is I have never taken a loan from these guys.

Tried reaching them back on their toll free to register a complaint but the call does not get completed.

I am sick and frustrated of this and want to take serious action against this company.,

Please guide.

Regards,
Krishnan Iyer

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

Agreement No-526303,
My problem is not yet solved even after I had a verbal communication and written also.I am still been given trouble.I was assured of the solution to this problem but its still the same. Assured persons were one Anita,Sayyed and one more ladies staff of the office in Chakala Andheri,Mumbai-93. Every month 5th is my due of my EMI and if I am not getting a positive response till 4th of this month(Jan 04,2011) then I will be forced to stop the payment hence forward.I am sending this same mail to Consumer Forum with all my details.

Rajesh Xavier

+91 33 3988 3000

www.familycreditindia.com

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India – 700091

Dear Sir/Ma'am,

I Ms. Nasita Londhe, has a two wheeler loan with family credit. My EMI date is of 5th every month. But i have certain other commitments due to which i m not able to keep money on the 5th of every month, though my salary hits my account on the 7th of every month. I visited the family credit branch & requested to change the emi date as i m charged on a cheque bounce almost every month. but they had no solutions to it. The lady kept saying sorry we cant do a thing. This is painful, every month paying a chq bounce fee of 500 bucks even after informing the problems. I m really looking forward to clear this loan in settlement as i m not agreeing to pay so much on chq bounce.