Fortis Escorts Heart Institute Customer Care

+91 11 4713 5000

www.fortisescorts.in

Okhla Road, New Delhi, Delhi, India – 110025

Our patient is admitted in fortis escort hospital but the services of this now very poor, staff is very short in the hospital, wash room are dirty, nurses don’t care the patient properly. Fooding service is also very poor, most of the attendants of patient are not satisfied with the services of hospital. People prefer fortis escort hospital for bettwr service but fortis escort amritsar is spoiling the name of fortis . Please take some necessary action and audit to improve the services of the hospital

+91 11 4713 5000

www.fortisescorts.in

Okhla Road, New Delhi, Delhi, India – 110025

My son is 2 years old, has vsd and he is now in a critical stage. His p. A pressure is excessively high. At the time of discharge, we were asked to send his lft report after one month from discharge as the dose given to him may affect his lever.

His lever is affected by the dose he had given for a month. Now i have been following up for more than two weeks on calls and email but not getting any response from patriotic department.
I request you to take it as a serious note to avoid any mishappening with him due to delayed response.

+91 11 4713 5000

www.fortisescorts.in

Okhla Road, New Delhi, Delhi, India – 110025

I am writing to request copies of my son's medical records. He was treated in your Hospital and he died during surgery .

Please provide his medical reports and every test report

Dr. Sadhna, Dr. Iyer, Dr. Tarun Raman Raina – my son's report (CT angio, ECO, ECG, BLOOD TEST REPORTS, X-RAY) which were performed on 24/7/2019 without admission during checkup and these all reports submitted by them during his death day and they didn’t give us back after our request.

I understand I may be charged a reasonable fee for copying the records, but that I will not be charged for time spent locating the records .

This is totally inhuman how can you charge for copies of medical records of a deceased person that too of 20 years of age.

Kindly give details of charges for this inhuman activity.

Even i visited there on[protected] for taking reports but they didn’t give me and didn't responded well . Now again they said me to visit Escort again. I m staying far away from Delhi but they are not responding my applications and reports at all.

Kindly provide my son' s every report as soon as possible .

Reports i need mentioned below :

1- Blood test reports

2- Dialysis report

3- CT angio

4- X-Ray

5- ECO and ECG done during whole process

6- Blood donation reports

7- platelets donation reports

I need each and every detail of my son's reports and details of each and everything during surgery they perform.

I had an appointment scheduled on 07/08/2019 for surgery with Dr.Iyer

After That I lost my child after surgery they done.

Kindly give me information

Please let me know if you need any additional information.

Sincerely

Mr. Neeraj Kumar

F/o Mr.Ranit Raaz

Mobile no. [protected]