Dear sir/madam,
I am advocate raghavendra naveen here, i am writing this letter to bring to your notice of my difficulties faced due manufacturing defect of your product “faber cooktop 4burner hob cooktop jumbo 4bb bk ai-577.”
On 12/10/2019 at 08:03 pm, i happened to visit adishwar india limited (Cin: u51909ka1997plc021681) branch at no. 280/107, 19th main road, opp. Diacon hospital, 1st n block, rajajinagar, bangalore – 560010 and purchased the above mentioned faber product having bill no. 19-20-d1005-558 and executive ms. Sowmya n claimed the product is fast moving and of very good quality when compared to your peers.
However, my problem with the stove started within few days from the date of my purchase and i was forced to raise compliant request to repair one of the burner. The technician visited my place and tried to repair the burner but after repeated attempts he was able to temporarily affix the burner and left the place. But again the burner stopped working and forced me to raise one more new complaint request and the same technician who could not fix the issue earlier came and tried his hand but to no avail.
This has become a routine affair, and on a lighter note i suggest you to keep your technician outside my home so that i can avail his service whenever the burner stops working.
On a serious note, please consider this letter as a written notice and get the burner replaced/ repaired or else i will be forced to drag both faber and adishwar to the consumer court. Being an advocate, i am well equipped to fight for my rights so kindly take this as high priority and resolve the issue within the next 2 days or else wait for a suit to be filed at the court.
Look forward for early resolution.
Thanks
Regards,
Adv raghavendra naveen
Mob no. [protected]