Hi All,
I wants to share my bad experience about Fortis Aqua regarding water purifier.I purchased a Genpure water purifier in Fortis Aqua on 2013.Now the problem is the water pressure got reduced.It takes 3 to 4 hours to fill 8 litter water tank.So i booked a complaint with Fortis and a technician came, he tested and said that the water pump gone so needs to replace the whole unit and cost comes around Rs.5500.I asked him to replace it.He came two days after with spare and he replaced it.Now the problem stil persist.I called him again he said needs to replace the bump and there is no stock available now, once i received i come and replace it.Now 10 days got over but still he doesn't come.I called the company manager and replied only one day, after that if i called him again he never pick the call.and no one answer.I would recommend please don't buy any products with Fortis Aqus since this is a cheating and the company manager is don't know how to handle the customer.Please block this website and close this company.
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