My father was admitted in fortis kalyan for 2 days. We were mentally harassed. The tpa department was worse. The estimate consellor was among the same. When i spoke to the complaints department executive she was even worse. These people are highly unprofessional. No informatiion and complete documents was provided by the tpa department/ hospital. Later on when asked multiple times we were told to submit an application. To receive which was supposed to be done by default by the hospital/ tpa department, we had to do multiple follow ups. Even after doing so we were welcomed with very rude and unprofessional behaviour by the tpa and complain department staff.
Worst experience. My parents were suffered all because of the service. If only their parents would have suffered such pathetic service then may be then they would have known the difficulty that my parents faced. Worst hospital ever