Franch Express Courier — courier cover torn before delivery

+91 44 4412 3123
#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

The following few lines are brought to your information. I booked a cover on 27.03.18 through your courier service to madurai vide your receipt no: [protected]. While the cover reached the addressee, they were surprised to receive cover torn and stapled.

I have been booking this type of document to the same addressee every month for more than 8 years through your courier service. But this time, the booked cover is tampered which will be of no use to the thief who did this. Usually, i never staple the cover, but paste the mouth of the cover with gum. But this booked cover is torn at the other end and stapled after stealing the document.

The addressee was so kind enough to inform me about this and have taken pains to send the empty cover by post which he received at his end in the tampered condition.

This kind of act not only spoils the name of your firm, but also breaks our long term relationship. Anyhow, i am lodging this complaint against you to find out where this kind of incident happened.

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