+91 12 4456 9100

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Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I PURCHASED ADIDAS SHOES ART NO;919043,ORBED 075972, CODE;[protected] FROM BARODA CENTRAL MALL.BARODA.THE SHOES ARE UNUSED & BRAND NEW.ON OPENING THE BOX I FOUND THAT THE SYNTHETIC RUBBER TACKS ON HEEL OF THE SHOES HAVE MELTED IN ORIGINAL SHOE BOX & HAVE GOT STUCK TO THE BOX.I CANNOT TAKE THEM OUT! NUMEROUS MAILS HAVE BEEN SENT TO ADIDAS AT [protected]@adidas.co.in & [protected]@adidas.com BUT NO ACTION HAS BEEN TAKEN FOR REPLACEMENT OF THE DEFECTIVE PRODUCT WHICH IS HIGHLY JUSTIFIED. I EXPECT ADVICE FROM ADIDAS TO LOCAL EXCLUSIVE ADIDAS STORE FOR IMMEDIATE REPLACEMENT
SURJITSINGH SYAN
BARODA. PH:[protected].

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

To,
The Manager,
Adidas.

Sub: Application for replacement.

Sir,

I Subhadip Bhatta have purchased a shoe from Nehh Retail private Limited, 31, Bentick Street, Kolkata – 69, on 15th of December 2010. I reported a problem regarding pasting near the front and gave them the shoe for replacement.
They gave me a number & asked me come seven days later, my Art No. is 333219 & Size is 8wc.
Sir, two months have passed & they are delaying me by no means.
I will be highly obliged for kind cooperation.

Thanking You,

SUBHADIP BHATTA
[protected]

Date: 19/02/2011

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

Since I brought these shoes for running purpose.when ever i started using this shoe I feel very uneasy after putting on. When I put-on these shoe my both the toe start aching badly. I start waiting for my end of exercise hours so that I get rid of these shoe. Now you can imagine in how much pain I am getting doe to this shoe.there after i went to my doctor and consulted regarding pain.he find out that the pain only because of defective shoe and advised me to stop using addidas shoe.i approached the addidas show room regarding this issue.they simply said that the shoe once used it cant be replaced.i think they are not aware that only after using the shoe we can find out or feel whether we are getting any pain or other problem.I am very upset after buying it. I lost believe on Adidas company. If the company will not look into this matter I’ll be force to file a suit at consumer forum.

bill no.S10/1382
date:13.07.10
show room add:adidas exclusive store
comfy shoemakers pvt ltd
no.73,casa majar road,egmore,chennai-8.

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I hve purchased a pair of shoes Adidas make MOD:Kundo 11 ART G03574 fromShri Om Distributors, Triton Mall, Kalwar Road, Jaipur on 14.08.10. The shopkeeper has issued me unprinted invoice wiyhot number, when I have asked for the computerised invoice than he told me that his computer is not showing the inventory of these shoes. It showes that these shoes may be spurious. I have given this complaint on [protected]@adidas.com twice but not received any reply so far. Kindly take the action urgently.

Thanks,

RAMESH GUPTA
[protected]@yahoo.com

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I bought the bought the Adidas football shoes at Sneekers shop in Rustenburg Waterfall Mall on 18th December 2010, My son started practicing in Jan 2011 with them and has just completed his 2nd game with this as it stating to tore on the heal section, I went to Sneekers to return this to them, the only response from them is that they need to send this to Adidas for a report, which will take a few weeks. To me this is very poor service as we only started the season and my son need a pair of toks for the game comming up on Saturday 19th March 2011. This while I paid R 1964.40 for this and the quality is not up to standard, Could I please get a response from Adidas on how I need to handle this. As I dont want to deal with the people at Sneekers with their aditude that Suck's to say the least.
The manager at Sneekers only gave me his Surname (Kagiso) as he refused to give me any other detail, as per his action was that he'll be drawn into this personally, which to me is an aknowlegment that they at fault and sont want to asisst. Yesterday their response was they will send the shoes to Multi Save to get this repaired, but if I want to swap this I need to come back today and discuss this with the manager.

Please contact me via E mail with action on this on the way forward.

jan.[protected]@flsmidth.com

Regards

Jan Pretorius

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I am going to mention following points of complaint under your kind control. I have purchased Adidas Shoes from Sammati Enterprises SCO 6 Sector 17 E Chandigarh 160017 vide bill no. SC10/774 on 15.04.2010 for Rs. 2699/-. I am sorry to point out that the lower side padding of both the shoes damaged/torn off & front is cracked in just 15 days o[censored]se. I communicate on telephone & lodged complaint with the showroom owner (Sammati Enterprises), whose response was not at all co-operative. He refused to replace the shoes and instead told me that there is no such provision from the company. On repeated request from my side he told me to bring the shoe pair to their showroom to get the shoes repaired and asked me to come after one week. I visit them on 13.07.2010 & gave my shoe pair for repair. After 1 week when I revisit them on 20.07.2010, they handover shoe pair to me & said that this pair was repaired by the company & it is ok now, you will not face any problem with this shoe pair now onwards. But they have done the temporary work on shoes, they have done only gumming on the lower pad & I was totally dissatisfied from their work. When I asked the owner regarding this work he argue loudly. I told him that I will go further to higher authority like consumer court then he frankly says that you can go anywhere & we have no responsibility at all. They behave very badly with me.
Then I took the pair back & start using it. Unfortunately after 3 – 4 days o[censored]se, lower pad damage again & when I spoke to showroom owner on telephone regarding this, they clearly refuse to do any favour & do not cooperate with me. I cannot wear these shoes now. I had spend more than Rs.5000/- & my precious time though I am a research scholar & busy in my research project for these shoes along with its cost by visiting Chandigarh from Hamirpur of Himachal Pradesh. But the net gain is a BIG ZERO for me. Moreover the BIG FUN is that "Gain of spending Rs. 2699/- is ZERO" in ADIDAS Company. I am very shoked with this experience. I can never expect such type of quality product from ADIDAS, whose life is too short (less than 1 month in Rs.2699/-). Since the brand name ADIDAS is having great reputation of their products, I am eager to listen the reply at the earliest. The responses from the shopkeeper happen to be very much shocking so I decided to lodge this complaint through email to have decision at the earliest. Please get my shoes replaced/ refund so that the faith I do have in this company's products remains as it is.
Kindly get into the matter and advise the shopkeeper to replace my shoes or refund the money immediately failing which I shall be compelled to lodge a complaint in the consumer forum.
I have full hope that you will do justice to me.
Thanks & regards
Pardeep Kumar

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I BOUGTTH 3 MNTS BACK THIS MODEL SANDAL(water grip) rs 2000. BUT I GIVE TO TOMES REPAIR NOW THEY TIME THEY are same prblem .am using 1 1/12 years then am tling my friends to share this news now am and my friends to change this brand to take disicion.so clear problem with in 24 hrs .to early.MY CELL.NO.[protected].

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I bought a back pack of adidas on 24th July 2010 and today after 1 month and 10 days adidas logo has started to come out from its place. Its not a printed or stiched one, retailer said its something which comes with some heating machine logo and all stuff. When i asked for repair or replacement of the bag it was shocking to hear logo has no warranty and it cannot be repaired.
I want my bag to be intact and with proper logo since i have paid so much amount for that backpack.

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

HI,
I have bought Adidas canvas shoes of 9 size by mistake .
When tomorrow i went to shop to exchange the shoe they said we can't exchange it.
They said we don't bother if you have taken the bigger size.
Please help me to exchange the shoes.

Br,
Anurag
[protected]

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

Dear Sir,

I purchased shoes Of Rs.2000 on 17/04/2010. Due to quality problem i got replacement of shoes . Same Date 09/06/10 of replacment i purchaed new shoes of Rs.2800 & same problem as previous. Again i given to showroom for replacement. Now company says its not possible. we are paste it & give you same shoes & if any problem again haappen pls again give us explained by Showroom person. Mr. pankaj.

If such thing happens again & again, Then whats use of purchasing Addidas Shoes ?

Pls Reply.

Showroom Name :- Tan Retail & Distribution Pvt. Ltd. Cash Memo Number 2425 Marol Naka