+91 11 2370 2555

www.abnamro.com

Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India – 110001

Re: Regards:AAB credit card & loan extra charges ///[protected]Sunday, 8 March, 2009 8:48 AM
From: "[protected]@in.abnamro.com" <[protected]@in.abnamro.com>Add sender to ContactsTo: "Saurabh Trivedi" <[protected]@yahoo.co.in>
Dear Mr. Trivedi,

This is in reference to your email dated March 05, 2009.

We have taken a note of your request and the same has been forwarded to the concerned department. We will revert to you shortly.

We will appreciate your patience and co-operation in this regard.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

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Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
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You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
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Access this URL to view the Bank by Phone numbers in your city – http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
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Saurabh Trivedi <[protected]@yahoo.co.in>
03/05/2009 03:57 PM
To [protected]@in.abnamro.com
cc
Subject Re: Regards:AAB credit card & loan extra charges ///[protected]

I am not satisfied from your response & now you will not get a single penny from me & i will launch a fraud case against you.

— On Tue, 3/3/09, [protected]@in.abnamro.com <[protected]@in.abnamro.com> wrote:

From: [protected]@in.abnamro.com <[protected]@in.abnamro.com>
Subject: Re: Regards:AAB credit card & loan extra charges ///[protected]
To: [protected]@yahoo.co.in
Date: Tuesday, 3 March, 2009, 10:35 AM

Dear Mr. Trivedi,

This is in reference to your email dated February 25, 2009.

We express our inability to offer you settlement on your card as well as loan account.

We wish to inform you that we have reviewed your case and have observed that although you have been making the payments for the transactions incurred by you, the payments on the account have not been satisfying the outstanding balance on your credit card and hence there is an accrual of finance charges.

Please note that late fees are levied due to non payment of at least minimum amount due within payment due date. The finance charges are levied due to non payment of total outstanding within payment due date.

We express our inability to reverse any charges on your card account.

We would like to inform you that total outstanding on your card account is Rs .41, 817.09.

We will like to inform you that Late Payment Fee is charged if either there has been no payment or a payment less than the EMI amount is received by the payment due date.

We will like to clarify that the easy cash loan was offered to you at an emi of Rs.4, 679.00 . This formed the tad on your account. However since we did not receive the payment of the amount due, late payment fee has been levied resulting in an increase in the TAD.

Since the subsequent payments have not satisfied the total amount due this has further lead to the levy of the late payment fee.

We express our inability to reverse late fee on your loan account.

You may also quote the reference number:[protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
A
Cardservices

****************
QUICK TIP
********************************************************************************…⇄
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
********************************************************************************…⇄
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
********************************************************************************…⇄
Access this URL to view the Bank by Phone numbers in your city – http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
********************************************************************************…⇄

Saurabh Trivedi <[protected]@yahoo.co.in>
25/02/2009 05:47 PM
Please respond to
[protected]@yahoo.co.in

To [protected]@in.abnamro.com
cc
Subject Re: Regards:AAB credit card & loan extra charges ///[protected]

I haven't got any call from you & i am going to take it to the COURT.

— On Fri, 20/2/09, [protected]@in.abnamro.com <[protected]@in.abnamro.com> wrote:
From: [protected]@in.abnamro.com <[protected]@in.abnamro.com>
Subject: Re: Regards:AAB credit card & loan extra charges ///[protected]
To: [protected]@yahoo.co.in
Date: Friday, 20 February, 2009, 9:13 AM

Dear Mr. Trivedi,

This in reference to your email dated February 18, 2009.

We have referred the matter to our concerned department and will revert to you within the next 5 working days.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,

Cardservices

****************
QUICK TIP
********************************************************************************…⇄
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
********************************************************************************…⇄
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
********************************************************************************…⇄
Access this URL to view the Bank by Phone numbers in your city – http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
********************************************************************************…⇄

Saurabh Trivedi <[protected]@yahoo.co.in>
02/18/2009 06:37 PM
Please respond to
[protected]@yahoo.co.in

To [protected]@in.abnamro.com
cc [protected]@yahoo.co.in
Subject Regards:AAB credit card & loan extra charges

Hi,
I am Saurabh Trivedi & My credit card no. is [protected] & my Easy cash loan account no. [protected]. I want to inform you that i have already paid around 15000 to Abn Amro for my credit card payment & i am already paying my loan amount as well everymonth, still you have charged extera 15000 approximately on credit card & you put around 2000 extra on my loan accont. I am not gonna to pay you a single penny till the time you don't wave off 15000 extera charges on my credit card because i lost my job as well, i want a final settlement. Please stop mentally harrasing me by increasing the extera amount. ABN AMRO bank is pushing me to commit suicide.

My mobile No: [protected]

Thanx with Regards: Saurabh Trivedi

&n bsp;

[protected][protected][protected][protected]
Add more friends to your messenger and enjoy! Invite them now.

[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]

[protected][protected][protected][protected]
Add more friends to your messenger and enjoy! Invite them now.

[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]

[protected][protected][protected][protected]
Add more friends to your messenger and enjoy! Invite them now.

[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]

+91 11 2370 2555

www.abnamro.com

Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India – 110001

To,

Chief Manager/Manager General,
ABN-Amro Bank,
New Delhi.

Sub:- Harassment personally & phone calls by bank employees

Sir/madam,

I took a loan of Rs 2, 82, 560/- in July 2006 & gave all installments in time i.e 10648/- each month. afterword this loan is top up by bank under loan a/c no.9359705 after top up loan a/c no.9420262 & paid me 90, 654/- after deduction about Rs. 14595/- from my loan amount in the shape of misc.charges, intrest, processing charges etc.etc. and then i also paid the refund installment of Rs.10498/- well in time. Due to kidney problem(i.e swelling on whole body) I was admitted to the Hospital and could not pay the instalment, so, they reduced the installment amount to Rs.7547/-. That also I gave them timely. Due to my kidney problem i spent money in medicine/ hospital/ medical tests. I am not in position to pay more in the form of installment. Uptill date i paid over 220000/- in the shape of installment. This time i am in critical position due to cronical disease.I already spent Rs.3, 50000/- on my treatment uptill date.
My monthly net salary is only 15000/- pm most part of salary is spend in medicine/medical test and admission of hospital repeated in three to four time in a month for injectioning & other treatment.

The agent of the bank commit the rate of interest i.e 18% reducing balance but bank charged 21% pa. To this effect, i sent email as well as phoned to bank but bank did not responded any time.but I paid bank installments well in time.In regard of interest I request to the bank employees but they had no response to me for this interest.
Apart form the above past history is goes like this – I have been requesting since May'09 ABN Amro Bank collection executive for telling us my loan amount outstanding is around Rs.270000/-.Every time they use to say your loan outstanding is always Rs.270000/- I told to executive to satelle my loan in short payment and one payment on principal outstanding amount . Executive says that your outstanding is Rs.270000 not possible in short payment.
Now they required full amount immediately and threatening me and my family members that we shall catch you & beat you up or get punished by police or in the court of law & they misbehaved with my family members in my house. In this regard i already contacted to customer care on phone but no response. one employee of bank Mr. gaurav from chandigarh office threatened now & then & says that more than 3 lacs still due on your head, we already paid all installments upto April 2009.

I am single hand earning member of my family and undergoing treatment for kidney disease & not able to pay, now i am not in position to pay more. I request you to settlement for min. principal amount. if they (bank people) harrass me or my family members, i have to knock the doors of consumer court. I request to bank kindly see my problem & settled the case in minimum principal amount.

I humbly request you to please kindly setelle my loan.

I says that my condition is not able to give this amount please settled the case on principal amount.

with regards

yours Sincerely

Ramesh Chand

+91 11 2370 2555

www.abnamro.com

Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India – 110001

I was employed with Mphasis Limited (Formerly EDS Limited) which was registered at Gurgaon, Haryana. I resigned from their services and applied for withdrawal of my PF dues by submitting the required forms with the employer. My employer has confirmed to me that the forms have been submitted to the PF office Gurgaon on 18.11.2008. However, I am yet to receive the refund of my PF dues, nor have I received any intimation from the PF office.

Request if this can be looked into and the amount remitted to me at the earliest.
My pf no. is HR/GGN/25139/1161.

+91 11 2370 2555

www.abnamro.com

Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India – 110001

Please find the appended mail correspondence done with ABN AMRO BANK,
Fraud on card no-[protected]Friday, February 27, 2009 5:09 AM
From: "[protected]@in.abnamro.com" <[protected]@in.abnamro.com>Add sender to ContactsTo: "santosh hukumchand" <[protected]@yahoo.com>
Dear Mr. Hukumchand,

This is in reference to your email dated February 23, 2009.

We would like to clarify that we send activated card to customers

We request you to refer to the Terms and Conditions of the card member agreement which states that the credit card holder is liable for the transactions and the charges on the card incurred prior to the notice / communication to the Bank.

The Terms and Condition also clearly mentions that the card holder is responsible for the security of the card and shall take all steps towards ensuring the safekeeping thereof and the Bank shall not in any manner be liable for any misuse of the Card.

We would like to inform you that the charges levied on your card account are as per the Tariff of Charges in accordance with the Card Member Agreement.

Kindly note that the current outstanding payable on your card account is Rs. 45, 969.12 and we request you to send in your payment at the earliest to avoid any further charges accrue on your credit card.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

****************
QUICK TIP
********************************************************************************…⇄
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
********************************************************************************…⇄
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
********************************************************************************…⇄
Access this URL to view the Bank by Phone numbers in your city – http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
********************************************************************************…⇄

santosh hukumchand <[protected]@yahoo.com>
02/23/2009 02:03 PM
To [protected]@in.abnamro.com
cc
Subject Fraud on card no-[protected]

Hi,

With reference to above mentioned add on card no which is issued in the name of my father Mr.Sunder Hukumchand, some fraudulent transaction has taken place on the card on 12Feb'09 for Rs.110/- (Automobile Reso)
13Feb'09 for Rs.36460/- (Sunrise Technology).

I've blocked the card immediately i got call from Noida off of your bank on 13th Feb'09 at 5pm.

I've few queries pertaining to the card, which are as follows,

1.Along with card i received letter that card needs to be activated before use by calling ABN AMRO bank.How was then the card misused.

2.I received the call from the bank on 13/02/09 but as per the statement first traction was done on 12/02/09 on the deactivated card.How was it done.

I've raised the dispute (Ref.No.[protected] dt.13/02/09) on phone but it's nowhere mentioned in the statement.

Kindly look into the matter & resolve the issue.

Regards

Santosh Hukumchand.
[protected]

[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]

+91 11 2370 2555

www.abnamro.com

Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India – 110001

Dear Sir,

I was an employee of ANB Amro Bank, Narinam Point Mumbai. I Joined ABN Amro in May 2003 and resigned on June 2007. My initial emp code was 6359 and later on it changed to 10254.
After asking about my pf account no to my employer they informed my emp code is my pf account number and the amount has been deposited to PF Trust of ABN Amro Bank.

Since then I am continuously following with ABN Amro but they are not showing interests to return my PF; I have submitted pf withdrawl forms twice to ABN Amro but no reply has been given.

Few days back I called ABN HR and they informed that my notice period balance is due as I left the organisation with lesser notice period. Here I want to inform that I left the organisation as my reporting boss was not supporting in my business and wanted my resignation.

My question is
1) Can ABN Amro hold my PF amount against my Notice period balance due?
2) I resigned ABN Amro as my boss created mental pressure to resign then why Notice period question arrissing to pay PF balance?

Request your strict action against ABN Amro to release my PF dues.

Regards,
Biswajit Mitra
[protected]

+91 11 2370 2555

www.abnamro.com

Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India – 110001

Hi,

Following was the first mail i sent on 06/03/2008 04:50 PM to ABN AMRO.

Hi

This is to bring to your notice in written after 2 communications with your Customer care executives, who tends to give false information and commitments to customer about their transactions.

Reason – Transaction – 24th April, 2008 – Dinners Plus – Rs.1999=00.

This above transaction happened without my consent for which i even filed a complaint in your ABN AMRO centre on 24th April, 2008 – Exec – Vikas ID – YXI (This ID was given to me by Suruchi). Vikas transferred the line to another executive, i don't remember the name of her and was promised by her that the money would be refunded in the next statement without any docs submission. Beforehand, she checked and confirmed that YES i was billed without consent as i ONLY called to enquire about the DINNER PLUS thought to be DINNER CLUB in the prior call.

And, was told that i will receive a call to know more about it which i NEVER did.

On 30th of the same month i received the kit (i was not in Delhi) and when on 29th May, 2008 (don't remember the exact date) i spoke to executive, who then transferred the call to the CUSTOMER LOYALTY DEPT. Officer – Suruchi Shrivastva who stated that i need to return the Welcome Kit and then only upon it the money in FULL i.e. Rs.1999=00 would be refunded.

THIS WAS MAILED TO ME ON 30TH APRIL WHEN I CANCELLED IT ON 24TH APRIL WITH THE ABN AMRO CUST CARE EXEC.

Now, after that i sent the card through DTDC:

DTDC Courier
Date – 3/11/08
Ref# – Z81322868

But they lost it during transit.

Thereafter, i again contacted the ABN AMRO through mail and phone and the following resolution i received from them:-

“Dear Mr. Ahuja,

This is with reference to your email dated May 20, 2009.
We would like to inform you that as per our records, the Dining Plus card has been delivered to your mailing address on April 30, 2008.
We regret we are unable to reverse the offer fee of Rs.1999.00 without receipt of the Dining Plus card. Therefore, we request you to pay as per the statement to avoid any accrual of charges on your card account.
You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

Please help me to get it sorted.

Note: i have asked them to dis-continue the services with immediate affect in April, 2008.

Regards,

Munissh Ahuja
+[protected]