AbhiBus Services India Customer Care

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

Always booking the ticket to one day prior to the date of journey selected and customer service team is really giving hard time when i spoke with them about the issue. Wanted to know the possibilities what way i can fight with them?

I have a screen share captured video where it explains about the issue with date selection. I have been struggling to get proper justification from abhibus whereas, they are really not worrying about the issue and they are saying every time a new answer. Its around 10+ times i approached them for the proper information but, failed to get the justice. Please let me know what are the possibilities that i can teach them a lesson as, i dont want this to happen to any other customers like me.

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

Hi, my self is kotreshkrishnamurthy, employee of bangalore international airport, on 28 april 2019. Me & brother travel from dharwad to bangalore in sugam travels, per seat charged higher amount of 1730.6 of both the seat. But bus was in pathetic condition of seats are very small, we both could not able to seat my casual. Same issues escalated with me & all the passenger to bus operator. He told us to you all people will drop the journey & take your money back like told after crossing of city. We made voice but he not ready to take even police station also. Finally we in that bus he took us to bangalore. But reach made 2.30hr late. This may caused my one office work got lost & also i struggle from back pain because this bus seat issues. Abhibus operator only responsible for my all this losses & physical damage. I need composition benefits of my losses. Otherwise i will file fir against abhibus company…!!

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

I booked bus tickets 40mins before departure on the online app of abhibus from pullivendala to bangalore but the software took it as bangalore to pullivendala. An amount of ₹1, 740 was paid online and on checking the booked tickets it showed bangalore to pullivendala while i booked it vice versa. I called the customer service number of abhibus and told them the problem. They agreed it to be the mistake of the software but did not refund the money claiming that before 1hour of departure no amount of money can be refunded, being th mistake of their software.

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

I have booked ticket from gobichettipalayam to chennai in national travels on[protected] and my default board point is gobichettipalayam and my boarding time is 9.20 pm. I didn't received drivers contact number. I have informed ([protected] & [protected]) about my boarding point change to kavindapadi with name & seat number, bus timing as bus has to cross this town & usually travel like this only in the same bus operator (Attached the proof of last time travelled ticket).

Then i have tried reaching the operator on [protected] & [protected] & they said the bus is not come yet & if it comes will update you. So wait in the new boarding point. When my bus is crossing my boarding point i tried to stop bus but it went.

Then i tried reaching the numbers but not attended. So i tried from wife mobile number & they picked and said we have one person only & cannot handle all calls & customers. After the humble request they given next bus driver number[protected] & he said the bus is full, cannot board u. So asked me to contact the operator.

Again i tried reaching them & they given my actual bus driver number ([protected]) & the bus is in bhavani which will take one hour from my place at the time of 10.00 pm. So i called the operator but unanswered more than 30 min.

Then raised a complaint in abhi bus customer care. They have taken con call with the operator after 30 min wait & confirmed that the bus is left me without boarding point. For the refund, the operator given another number to abhi bus customer care to speak. Customer care executive given the time line of 24-48 hours for the resolution.

When i calling the abhi bus customer care on[protected], they said to not refund. After my request they called the operator but again they not responded more than 10 min. Now they again given the timeline of 24-48hours. I have asked to update the status but he said we have to call them to know the update. Abhi bus will not call / email on the complaint to the customers.

While the incident time, there is heavy rain in the town & tolerated for the travel to chennai but i couldn’t travelled that day.

So the refund will not be given & national travels operator will not give response, respect & abhi bus also will not take response & responsibility.

Need resolution for the same as all people depended on the operator & service providers.

My contact number:+91 [protected]

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

Dear team

I was booked my journy ticket for today by ur site travels lvr travels but they operator sent me sms bus cancled sudddenly i am going to my village for personal problem and i was booked another travels today but it is heavy cost in this time already i was paied ticket amount so i have loss time and money how wil get my money return

This not correct

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

Please let us know the refund status for the following ticket number ts[protected]vsmv. We have booked ticket on[protected] from hyderabad to pune in kaleswari travels service no. Hm-v9. But bus not arrived.
Please process the refund.
Please let us know the refund status for the following ticket number ts[protected]vsmv. We have booked ticket on[protected] from hyderabad to pune in kaleswari travels service no. Hm-v9. But bus not arrived.
Please process the refund.
Please let us know the refund status for the following ticket number ts[protected]vsmv. We have booked ticket on[protected] from hyderabad to pune in kaleswari travels service no. Hm-v9. But bus not arrived.
Please process the refund.   replace all

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

Hello, i have recently booked tickets on abhibus on 20th september 2019 for journey date – 8th october 2019. The ticket details are as follows

Ticket details – ts[protected]itqx (B1, b2 from bellary to bangalore on subramanya tours & travels).

Ticket details: ts[protected]wkaj (L3, l4 from bellary to bangalore in subramanya tours & travels).

I have cancelled the booking ref: ts[protected]itqx and it was refunded. However my other booking ref: ts[protected]wkaj was confirmed and there were no cancellations at all.

But when i went to board the bus yesterday (8th october 2019) for my surprise my booking was not reflected on subramanya tours & travels and the seats l3, l4 were booked for other passages and they did not allow us (Myself and my wife with our 4 years baby). When i enquired with abhi bus customer care they said there was a mistake and they were unaware of it and suggested me to find alternate bus which is at almost midnight (11:40 pm) and there were no bus services at that time and since its festival time the chances of getting seats was not possible.

Later some discussions happened between abhibus customer care agent and the bus operator and the bus operator arranged two seats (Which were the last seats and they were completely wet and poorly maintained) and also the bus operator / driver charged me 2000 rs for these seats (1000 rs per seat which is almost double than my booked tickets fare).

The way the bus driver and operator treated was also very bad and careless. With no choice i had to pay the driver 2000 rs and spent a horrible journey throughout the night.

I would like to complaint first on abhibus negligency on booking tickets and lack of coordination with bus services and passengers. And secondly against subramanya tours and travels for the poor quality of service with dirty wet seats and careless behaviour.in this all process i lost about 2800 which i would like to get refunded as soon as possible and would like this not happen again with any passenger.

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

I recently happened to book a ticket from rajahmundry to hyderabad at a fare of rupees 961. I cancelled that ticket 4 hours prior to my journey and i got a refund of rs 30 which is not even 10% of rupees 961. Apps like redbus, irctc will refund amount at least upto 50% but here i didn't even get 10% refund what a pity. Is this for what you have established such an organization. Worest experience ever i got. I immediately uninstalled the app and called the customer care the type of response i got. Pity on you people.

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

I booked my ticket from pune to bengaluru for 23/10/2019. The primary reason to book with sea bird operator was the timing. As per ticket the bus should start from yerwada by 5.15 pm but it didn't even reached the boarding point, even after 9. Pm (Am waiting still and drafting this complaint)

This is the first time using abhi bus and i really understood the value of time keeping and effectiveness of ksrtc/ redbus.

Kindly note: please don't use mahesh babu in your advertisement. He is one of the charm of andhra film industry and you're just spoiling his name and fame.
After dialling to your customer care couple of time, you are right, booking through abhi bus is the fastest, easiest way but definitely not for traveling.

Regards,
Hariharan
(Miserable traveller, who still wait for his bus)

+91 40 3366 7799 [Head Office]

www.abhibus.com

1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

I booked ticket from Bangalore to Hyd. Bus operator:KFK Bus, Ticket no.TS[protected]BTXF.Bus boarding point at Madiwala on 25th oct at 21:50, dropping point chandanagar at 7:30 on 26th oct.
Bus came to madiwala at 2:30am on 26th oct and dropped at Aramghar on 26th at 12 noon instead of chandanagar.
I called many times to [protected] from my no.[protected] no proper response from him. After calling many times they received my call. Below attachments took after reaching bus to madiwala. Please listen passengers voice of bus delay.
Please do needfull.