Hi sir/Madam,
hope you are doing well…
I have booked ticket from guntur to hyderabad on 01/10/2014 on srikaleswari travels & details of ticket:
AbhiBus Booking ID ABRS3101674
Operator PNR # ABRS3101674
the bus has been canceled let me know
please let me know how will get amount
i have booked 4 tickets from gudivada to visakhapatnam on november 25th 2014 using abhi bus.com. ticket no: 35853721, which costs Rs. 1645/-later
due to unavoidable circumstances i have cancelled 2 tickets on december
2nd with ticket cancellation no: 35853721 and on december 3rd i have
cancelled the remaining 2 tickets also with ticket no: 36029578 till
now i.e., after 15 days of cancellation i did not get any refund to my
debit card. when i tried to check with customer care of apsrtc as well
as abhi bus, the response is very poor. i request you to plz look into the matter and arrange my refund as soon as possible.
I had booked ticket from hyderabad to vijayawada from this mail id:[protected]@gmail.com. I had cancelled the ticket on[protected] but the amount not refunded yet.I had also sent a mail to abhibus customer care. But they didn't reply to my mail
They are very irresponsible.
Refund Details
Refund Amount: Rs 628.00 Discount Adjustment: Rs 0.00 Net Refund: Rs 628 Reference No: O_5326563 Refund Processed Date:[protected]:00 PM
Here i'm attaching bank statement. Hightlighted one is bank reference code
Please resolve this issue.
Thanking you sir
I had booked ticket online from website www.abhibus.com/ Travel – Sanjay travels Journey from Dhule to Mumbai *Ticket id[protected]* *PNR[protected]* The time to report at boarting time was 11.35 pm and bus arrival time is 11.50pm But I was waiting at boarding point till 2.20 am night, bus didnt came. I called to the Sanjay travels at around 12.15 am, first time they said that bus is delay for 2 hours and cut the call so I called them immediately for more information; they told on second call that bus is on time. Then after 20 min I called them again but no one picked up the call, so I called to the Abhibus customer care, got replied from support agent that he dont have any tracking system as well as details of the travel agent. After 1.30 am Again I called to the Abhibus customer care asking for driver number, then your support agent provided one number (who was'nt provided in previous call). I had called so many times that driver but no one was picking the call. So by waiting till 2.30 am in the night time on highway with my husband and brother I return back to the home. Because of this bus issue I missed my Docotors appoint which is in Mumbai (Cost 2500 Rs) also faced mentle tress of waiting on highway midnight with brother and husband. I registered complaint over phone on the same night at around 2.30am, my complaint ID is 208742 and the name of support agent is Shrikant. Then after not getting any response for this complaint, I again registered complaints. The complaint id's are 208979, 208742 Abhibus replied for one complaint that they will give me coupon of charge Rs 500, but my ticket cost is 800 Rs. When I replied them that I want refund of 800 Rs in cash instead of 500 Rs coupon; they replied that they will not pay anything for this.
On 24th Dec 2015, I booked a ticket from abhiibus.com to travel from Pune to Ambajogai. PNR number[protected]. I had chosen boarding point as ELPRO COMPANY, NEAR HDFC BANK, CHINCHWAD. The departure time was 08:45 pm, I reached at the boarding point on 08:15 pm. I was waiting for the bus; at around 09:00 pm suddenly I got a call from cleaner of the bus (or whoever the person) saying that he was waiting for me from 15 mins at boarding point ADITYA BIRLA HOSPITAL.
I got shocked, I am literate enough to read my boarding point in the confirmation message. The bus went off from ADITYA BIRLA HOSPITAL point, i was requesting to the cleaner/Kushal Bus personnel to arrange somehow or i will reach the Boarding point where they were but in vain, I lost my reserved seat. I have to board some other bus, immdiately and have to travel by seating beside driver of that other bus.
Requesting to the concerned authority to refund my money 585 Rs. Who is resposible to the inconvenience caused ?
This incident caused due to poor management between Abhibus.com and Khushal travels.
Details :
Bus : Khshal Pragati express
Dept time : 08:45pm
Boarding point : ELPRO comapany, near HDFC bank, CHINCHWAD
Date : 24th dec 2014
Mobile No: [protected]
I booked bus ticket from Bangalore to Hyderabad mobs on[protected] for 2.30 pm bus. Service no.1034 seat no.17 reporting at Hebbal esteem hall. DRIVER NOT STOPPED THE BUS EVEN THOUGH I AM CALLING. PLEASE REFUND MY OF RS.525/- to my account
Irritating with abhibus. They didn't responding to my mail.2 months completed but not yet refunded
I had booked ticket from hyderabad to vijayawada from this mail id:[protected]@gmail.com. I had cancelled the ticket on[protected] but the amount not refunded yet.I had also sent a mail to abhibus customer care. But they didn't reply to my mail They are very irresponsible. Refund Details Refund Amount: Rs 628.00 Discount Adjustment: Rs 0.00 Net Refund: Rs 628 Reference No: O_5326563 Refund Processed Date:[protected]:00 PM
They just saying send the bank statement, We will contact with bank but they didn't
I had sent complete bank statement to [protected]@abhibus.com and [protected]@abhibus.com but they didn't responding to my mail.
Hello,
I had booked a ticket in anand travels with PNR no. 125669. I had to travel from bc road to bangalore on[protected].
Bus was suppose to arrive boarding point at 9:50PM, when i called bus operator he informed me to wait in boarding point. Finally bus arrived at 10:30PM. When i boarded the bus, i realized that they have changed my seat from SU10 (sinlgle upper sleaper to SU10A (Double upper sleeper) without prior information.
When i asked the operator the reply was not in polite way.
In the midnight operator woke me up and told me to share the seat. When i refused and said i will complaint abhibus, he replied 'You can, we dont care'
This is how they treat passengers.
I would suggest, you black list such travels and remove them from the website.
Fyi information bus operator mobile no- [protected]
Regards
Narayana Kulal
[protected]
I have booked ticket, amount transacted and ticket was not booked. I asked for cancellation and refund of my money, One of your customer care executive told us that it will be credited in 4 or 5 business days. But, still it is not…
I have a good brand image over Abhi bus… But caring about customers… how far?
Here I am attaching screen shot of what message i got after transaction…
TO ECOM:[protected]TICKETING_CCAVENUES_COM SBIPG IN: 700.00 22/03/2015
Order # Order Date Order Amount
O_7409022A Mar 22, 2015 700.00
As per the online booking is concern its subject to time, because time is money now a day . The deatails given by Abhibus was wrong we came to know when we booked one ticket to Vizag today. Today we booked 4 ticket to vizag with khaleswari travels vied TICKET NO ABRS3263802 .Time given in portal was departure time 9pm from LB Nagar, Hyderabad and arrival time at vizag was 6.30 am, which was totally wrong .The bus came 11.30 pm at LB Nagar and when we ask regarding the matter they misbehaved with us .which shows how cheap the khalswari bus crew are. As we are a worthy customer for the Abhibus from last one year due to the bus service and we believe that service apart from that we suffered a lot . As our urgency to reach vizag at 7 am morning was spoiled.The khaleswari travel also leaved us without waiting for 5 minutes and they boarded four other person by taking higher price from them in our place .instead of talking with us they just leaved, when we were on a talk with your customer support at that point of time. The other thing that khaleswari travel has given was instead of 5, 6, 7, 8 seat which we have booked they provided two different seats which was illogical in sense .kindly take it seriously and do the needful . the proves regarding ticket we have here with us .
