Adidas Customer Care

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I have been receiving sales promotional messages frequently in my mobile no. (+[protected] from ADIDAS. Based on my bitter experience with the shoes that I purchased a few years back, ADIDAS enjoys a poor image in my mind. So, I contacted ADIDAS‘ Customer care around a month back, requesting them to stop such messages to my mobile no. Though the help line person indicated 48 hours as the time that would be taken for this action, I am surprised that even today (1st Novemeber 2020) I got a promotional message. May I expect speedy action at elast now?

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

Dear Adidas,
I purchased a pair of shoe from your site (Order No[protected] . The piece was small in size. So we returned.
Then we received a mail from you asking for bank details to process the refund. We shared our bank details twice. Then second time we got message from you stating you have received bank details
We received mail from you that refund has been processed on 3rd of November 2020
But we never received it. I called customer care many times during these days. But they are not able to solve the issue.
I was asked to share bank details for the same. That also I had to go to bank taking leave from my office. Still I went and shared two times because I think Adidas never get mail in one go.
I have been calling on an average every day. But no solution is provided. Requested to speak with some senior team member but now Adias is not replying at all.
It’s really very disappointing. I request you to please return my money ASAP.
I am hoping for immediate action taken regarding this issue.
Thanking You
Rohan Sharma
[protected]

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I have ordered running shoe through the website

https://m.shop.adidas.co.in/

The payment has been deducted with my bank but i saw payment status as verification failed the following is the order number
[protected] please confirm weather the payment is completed or not i saw that in my bank the amount has been deducted. Please contact me
Mobile Number : [protected]

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I ordered a product[#order number[protected]] on feb 20th 2021 and 26th of feb i request for return as I had some issues with size. I waited for 1- 2 weeks and the pickup was not done so I contacted customer service and they told me my area is not servicable. As per their suggestion I took the product to another city which they told me was servicable and I updated the adress with Adidas. Today is 20th of April that is its going to be 2 mnths since I placed a return request. Totally dissapointed with Adidas which was my favorite brand

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

Purchased date: 27.2.2021
damage discovered: 4.03.2021
called store on : 4.03.2021 but not available
called customer care: 4.03.2021
sent an email along with pic of bills and damage part of the product on :4.03.2021
got the reply on 8th march saying invoice not clear.
resent the email reply along with close pics of invoice bill, tag and damage pic : on 9th march 2021.
called 9 times customer care executives no help from them.
visited the store on 16th march but of no use.
no email reply till 16th march, no help from customer care and Adidas store Vega mall, Bangalore, people as well.
pics are more than 32mb to upload. please check in the mail.
thanks
Usha Karunesha
[protected]
[protected]@yahoo.com

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I have bought a pair of shoes for 1499 the size is not ok so i need to return it but in your website [adidas.co.in] it is showing that your order in process but i hv recieved it so how do i return my order now please have a look on this glitch on your website and return my order asap

https://shop.adidas.co.in/adidas/account/showAccount.do?execution=e1s6&_eventId=viewOrder&orderId=[protected]

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I have purchased a pair of chappal from Gupta shoes, ambala cantonment on 14 May 2020 for an amount of rupees 1349/-. The chappal has got damaged and sole has been removed within 2/3 months of time with a minimum use by me. Pl forward your suitable response and replacement procedure. Don’t provide such a poor quality of products to your customers. My mail address is [protected]@gmail.com. your reply is solicited on priority

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

Dear Adidas,
I purchased a pair of shoe from your site (Order No[protected] . The piece was small in size. So we returned.
Then we received a mail from you asking for bank details to process the refund. We shared our bank details twice. Then second time we got message from you stating you have received bank details
We received mail from you that refund has been processed on 3rd of November 2020
But we never received it. I called customer care many times during these days. But they are not able to solve the issue.
I was asked to share bank details for the same. That also I had to go to bank taking leave from my office. Still I went and shared two times because I think Adidas never get mail in one go.
I have been calling on an average every day. But no solution is provided. Requested to speak with some senior team member but now Adias is not replying at all.
It’s really very disappointing. I request you to please return my money ASAP.
I am hoping for immediate action taken regarding this issue.
Thanking You
Rohan Sharma
[protected]

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I have been receiving sales promotional messages frequently in my mobile no. (+[protected] from ADIDAS. Based on my bitter experience with the shoes that I purchased a few years back, ADIDAS enjoys a poor image in my mind. So, I contacted ADIDAS’ Customer care around a month back, requesting them to stop such messages to my mobile no. Though the help line person indicated 48 hours as the time that would be taken for this action, I am surprised that even today (1st Novemeber 2020) I got a promotional message. May I expect speedy action at elast now?

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I have bought a pair of shoes for 1499 the size is not ok so i need to return it but in your website [adidas.co.in] it is showing that your order in process but i hv recieved it so how do i return my order now please have a look on this glitch on your website and return my order asap

https://shop.adidas.co.in/adidas/account/showAccount.do?execution=e1s6&_eventId=…⇄