Aeon Connect Travels Customer Care

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

Pnr number/ ticket number: 368949.

Hi i have book a ticket from palakkad to cochin on 11/11/18, and had the departure from palakkad sree aryas stop was 16:30 and had also called the driver by 16:00. As per the driver the during that time the vehicle crossed only walayar and he confirmed vehicle will be at the boarding point by 16:30, by 16:35 when i again called the driver asking the status he said the vehicle crossed the boarding point and the vehicle reached alathur which is 25 km away from the boarding point. The vehicle has went without any information and even no call from the driver. When we tried calling the office address and the driver their was no reponce from either of the parties and even the driver said you may cancel the ticket, and from the cochin office we have called multiple time and didnt have any confirmation about the refund of 840 rupees of the ticket charge. This pathetic service from the travel has incurred us extra loss by hiring some other facilities to complete our journey.

Mobile number:[protected]

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

I was booked 21st march mrng 8.45.. Due to some mechanical error the ticket was cancelled on 20th march… Please refund my amount… I will attach my bank details… Icici bank dharmapuri branch… Ifsc code;icic0006057…ac no i attached to files… I was tried to connect customer service… But their don’t reply me… Could you please resolve my problem… Thank you so much…

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

Date of incident :[protected]

Name of the travels : aeon connect travels

Bus number: ka01ae9649

Service number: bnglr – hyd01

Bus operator contact: [protected] (Vincent)

Source – destination: bangalore to kurnool.

The seat numbers booked are k2 and l4.

Unparliamentary language towards passengers by george ([protected]) when called for information regarding not picking passengers in the aeon connect travels.

I have booked aeon connect travels from bangalore to kurnool, which is scheduled to depart from hebbal esteem mall at 2.35 pm.

We received a call from the bus operator before 15 minutes of departure stating that i should be there at the stop at 2.35 pm exactly, failing which the bus will be moved without any wait.

I have requested the operator to wait for 5 minutes as i was stuck in traffic in a very polite manner.

The operator denied the request in a rude manner and told me that the bus will not wait even a second after 2:35 pm.

Somehow, we have managed to reach the bus stop exactly by 02.37 pm which is just after 2 minutes from the said departure time.

I was right there behind the bus and screaming at the bus operator over phone to stop and they never cared and moved the bus from the bus stop.

We have paid 1200 for each ticket and it is ridiculous not to wait for just 5 minutes. Whenever the bus gets delayed, we wait for the bus hours together.

I need this to be escalated, and i kindly request proper action to be taken against aeon connect travels.

Very unparliamentary language (Hindi) used by aeon connect office representative, george ([protected]) when we called him to know why the bus has been moved without picking the passengers.

– kindly take action against the travels. The same thing may happen to other passengers also. Please, please do not neglect my request

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

I need to file a complaint against your bus driver who was driving your bus with the registration no. Kl 07 ca 1379. We were in riding in our car with my family in the coimbatore to salem national highway. The driver mentioned above almost showed us the fear of death. He was doing rash driving with 100’s of passengers behind him. Is this the way you people provide hospitality to the fellow human being?? We were almost dead unless my father managed to control the car. I demand you to take this as a serious issue and take action against the pre my driver.

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

Fwd: [## 658649 ##] Refund pending for cancelled Ticket, PNR: 419586. I didnot get refund for my ticket. I am waiting from last 9 months. Please refund.we booked tickets 3 and and our tickets cancelled and till now we did not get refund. Please look to the complaint and do help. We are not rich. We taken loan from othets and paid for tickets. Want to have darshan of lord ayyapa. That is the reason we booked. Please refund

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

My bus booking id nu[protected]
Aeon connect bus from erode-bhavani – hosur my seat no g2 total paid inr1275
The bus came 6-7 hours late so i missed
My bus. I need refund
And i went in car i need my refund or i will take sevier action on it. I have booked in make my trip. The bus was break down in avinashi any of the bus drivers did attend the phone so i need the inr1275 refund
Please take as a complaintme :
I am booking aeon bus erode to hosur in 1/4/2019 bus boarding time 2.50 am but bus breakdown in avinashi bus morning 6 till bus not come not phone intimation driver phone switch off booking amt immediately refund

Me :
Me :
I am booking aeon bus erode to hosur in 1/4/2019 bus boarding time 2.50 am but bus breakdown in avinashi bus morning 6 till bus not come not phone intimation driver phone switch off booking amt immediately refund

Aeon bus c care :
Sir request you to register one complaint in make my trip.

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

Very worst hospitality and bus delaly booked for a coimbatore-bangalore on 10th December and journey the same day. No water bottle or blankets were provided throughout the journey. AS per schedule it will reach 11pm in Bangalore but it was delay more than 1 hour and stop the bus in madiwala, and the driver said, the bus will not go majestic but my dropping point is mejestic. Bangalore is first time for me, on the mid night i was spend 350 rupees for taxi. The taxi amount also extra. very very waste fellows.While the journey time they are not stop the bus even to pass the urine, iam very ashamed. i was not eat while traveling after i was reached in bangalore mide night 12am only i was taken dinner.He was no ready to listen. i asked the driver for stop the bus, he said we will reach Bangalore at right time and passenger are waiting for return trip.The staff of the bus are also least customer friendly. Best avoided. There is nor proper co coordinators in Coimbatore. Very bad service and support of Aeon connect travel and arrogant bus driver.What the hell is service of this Aeon connect travels. No support to customer. Even i was at the perfect time. And he was not getting so late due to me. This is totally intolerable and shameful.
Don’t suggest to any body.

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

I booked a bus from salem avr circle to bangalore on 29/04/2017. The bus was supposed to reach avr circle, salem by 5.00pm. But it did not come and i called the number provided while booking and then they told the bus will come to salem only at 7.00pm. When i asked why they did not inform the passengers about it before itself, they cut the call. I find this very rude and i am not able to cancel the ticket also.

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

Ernakukam-bangalore. The worst experience one could ever have. They did not pick me up at my borading point Trippinitura and asked me to come to vytilla. Then the bus was over 3 hours late. We were starving inside the bus as they wouldn’t stop for lunch. After asking so many time by many passengers they stoped for lunch after 3pm. We reached bangalore at around 12am. They did not stop for dinner break and did not drop me at my droping point. When i asked them about this . They said go and complain. These kind of services should be Shut Down!!!

+91 94 9700 6699

aeonconnect.com

Building Number : 5223, Hig-39, 10th Cross Road, Panampilly Nagar, Cochin, India – 682036

On may 1, 2017, i booked for coimbatore to ernakulam. At the boarding time of 2.45 pm i was told, the bus was cancelled
Their kerala office informed the refund will be made automatically. To day i found no credit in my card account. Pls refund with interest. On the same day i lodged a complaint also through redbus. No response. If not i will proceed with legal course.
S prabhu
Ticket no. Tk5w26385326 rs.636