Ali Express Customer Care

Ali Express — I paid my order but not received

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

I have order slipper and paid for that online by AliExpress App. But not received yet delivery time was 15 to 20 days.
Order no : [protected].
AliExpress is one fraud site. Then is no customer care number in india. When we search AliExpress customer care number it's Show Alibaba side when we contact them they say both are different Company and alibaba say we are whole saller.

I paid my order but not received

Ali Express — Order not received even after 3 months

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

I have placed an order (order number = [protected]) through Aliexpress on 11-Dec-2016. But till date, it has not been received. You told me that you have extended the protection period. I trusted you, but, neither you have resend my order nor you have refunded my money.

Seller : OK Store from Aliexpress

产品名称: Sexy Women Retro Floral High Waist Pleated Party Midi Skirt Lady Girls Vintage Flower Printed Skirts 4 Size
订单号: [protected]
店铺链接: https://www.aliexpress.com/store/2343082

Ali Express — lace wig

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

I purchase a wig for the first time and it's nothing i expected. It's too thin and i've been in contact with nana and i told her how i felt. So i went to mail it back for a refund or different wig. It was going to cost me 47.00 to send it back and i only paid 95.00. I need someone to either pay for the shipping or refund my money asap. The wig is useless to me and i'm going to call all over the world until i get a answer

Ali Express — Product ordered on January

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

I have ordered from aliexpress on January 17, it's been more than 2 months .3 weeks back they mailed me confirming lost of product in transit and said I will get the refund within 7-15 days, it's been more b than 15 days, so I open a dispute in their website, after that they mailed me saying I should talk to them before opening a dispute and kind of threaten me to close the dispute. Even after all of this incident there is still no wheabouts of the refund. they Keep saying it will take 7-15days. Their 7-15 days never comes.

Aliexpress — Fake marketing

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

This is an application in which they sell products online, as they keep on giving their advertisement to all the social media portal but fake marketing strategy. The original product is for somewhere around between 4 thousand to 5 thousand and this aliexpress write the rate of 239 INR.
They write fake rated so that people download their application from play store. Request you to please check on this and resolve this soon as

Ali Express — many things

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

I have placed this order since a very long time. It has been since six months, and i have not yet recieved the order. This is very bad. When will i receive my order?
My email from which i ordered is – [protected]@gmail.com

This is very bad of them. They have taken my money and not paid me back.

I want to know the exact date when will i receive my goods?

Ali Express — Return information problems

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

I had opened dispute with Order # [protected] purchased[protected]. The seller Ric Ric is refusing to avail me with the return information after I had requested it from her/him on several occasions. I am only getting the run around and not the return information. I need it so that I can return the item to get my refund. The item is faulty and not working properly as I mentioned in my dispute.
Thank you for your corporation as I await a reply.
A regular customer, Lancelot Charles.

Ali Express — not receiving of goods..

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

Sir. I can't received my ordered goods since jan, 2017. It was a maroon cardigan (Mens). As your products are too good and as per your policy you refund the whole amount after 60 days if the goods not delivered. I send you the whole description of my goods. It was of rs.1100/- in indian currency. Plz ensure the delivery again or return my money respectively.. Thnx
Details of goods are below:-
Tracking no. Rf[protected]cn
Ordered in jan, 24, 2017.
Order id: [protected]
Order date:[protected]:23

Lapel mens cardigan fashion men's sweater thin casual v-neck slim fit long sleeves knitted male comefortable
1 wine red+xl
Us $16.82
Quantity1
Total amountus $15.82

Order id: [protected]
Order date:[protected]:23

Ali Express — refund of casima watch $67.97 returned dt. 11/08/2016 to the seller

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

I have purchased a casima wrist watch of worth $67.97. The seller was, casima official store. Order time was[protected]. I have contacted them several times. As per the ali express site the product was shipped on[protected]. The seller is always telling me that i have product has been delivered tome but as per the singapore post record it is found that the product has been returned to the seller on 11/08/2016, but the seller is denying that. My singapore post tracking id is rf[protected]sg. So please do the needful at your earliest, to resist seller from cheating me.

refund of casima watch $67.97 returned dt. 11/08/2016 to the seller
refund of casima watch $67.97 returned dt. 11/08/2016 to the seller

Ali Express — 3 Bottles not received

phone
+91 22 4233 5233
website
www.aliexpress.com
location
India

This is regarding my order id: [protected]. I had ordered the below products on april 21st 2016 but i still haven't received it. Those people has changed the status to confirmation timeout.

1) sport style portable clear sport bicycle my water bottle 500ml space cup bear bottles

2) best quality my fashion breakproof water bottle 19.5×6.5cm travel camping lemon juice drinkware readily space cup bottle

3) new muti transparent colors portable sports travel unbreakable plastic water bottle cycling camping cup my water bottle