Alliance Broadband Customer Care

[Resolved] Alliance — faulty internet connection

phone
+91 33 7100 2000
website
alliancekolkata.co.in
location
Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India – 700014

Most useless connection. I get connection for 5-6 hours/day, rest of the time there is no connection, happening since last 3 months, sometimes connection stays off for 3-5 days (Happened during puja). My plan is 590, but i get speed at 20-22mbps maximum, forget about 50mbps. I have to call the customer care every day but issue not resolved, local operator don't accept the phone call. I am sick of this garbage connection, i can't take it anymore, this is my last month usage. On december i am going to throw away the cables.

Alliance — faulty internet connection

phone
+91 33 7100 2000
website
alliancekolkata.co.in
location
Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India – 700014

The local operators and the lineman are extremely ignorant. I have been calling them since Jan 1 for introducing fibre optics but still they did nothing, they don't even pick up the calls. I think now it's time to permanently disconnect alliance and go for Hathway or jio. Enough with their irresponsibility.
Location – Baguihati, Helabattala.Kolkata.WB.
Username- kakali_scn