Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear Sir,

on 27/12/2020 i came from VSKP to KKD non stop service No: 2668, Vehicle No: AP05Z 5098, Ticket No:[protected]. The Vehicle was very poor in condition, I think there is no jockers for that bus. due to this i didn’t slept and got back pain. My seat no is 9 then you just imagine what about the condition of the last seats, it was horrible. you guys putting boards RTC Safe, after my experience with this bus, how can i accept it.
Hence, I Request you to please check the condition of the buses, when they came out from the bus depot. I started 1910hrs from VSKP and reached KKD @2340 hrs and i tried to complaint at that time, the person at the enquiry was told that, this is not to kakinada depot. it is a special bus. Not only me you can collect the data from the other travellers who were travelled with me.

Thanking you sir,
SRIDHAR.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I’m booking a tiket anakapallibypass to guntur on 20/2/2021 night 8:40pm bus timing …I have msg from Rtc .. contact details are not working operator phone number is an out of service..there is no phone call from bus operator ..I’m called customer care from their side also no details about operator ..how I can catch my bus on heavy traffic on anakapalli bypass road . . after 1hr I catch the bus. Asked to driver why u are not calling to me. They said my no not working, &asked another operator has another phone. At least u can call me that phone or other passinger phone u can use . .bus drivers has irresponsibility on their Duty..I’m a young person&educated so no problem..other wise old people, uneducated ladies what they can do that situation..every time RTC bus booking time feels unhappy…I want explanation & take an action on bus operator .my phone [protected]

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear Sir/Madam,

APSRTC is one of the Best RTC service in INDIA and I really appreciate your great service, but some things can be improved still.
I am Nalin kumar, I would like to bring one problem to your notice.
From chinnoor there are lot many people staying at Hyderabad for there studies or for their JOB purpose but there is only one bus service from Hyderabad to chinnoor(Service No:-8013). The passengers are facing lot of problems to travel to chinnoor. more over there is no direct train service also so they need to depend on only ONE BUS that is at night 10.30pm.

I request you please look into this matter and do the needful.

Note:- Chinnoor is located in Adilabad dist. near mancheriyal.

Thanks and Regards
Nalin.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir,

Im living in Sai appartments, addagutta, east marredpally, secunderabad and i reach that place through BUS NUMBER 38EX .since after shenoy nursing home the bus stops after 1km.so we requested a bus stop there. After the shenoy nursing home a request bus stop is there at mahendar hils. . but some buses are not stoping at that stop and when we ask the driver about it, some bus drivers start saying that it is a request bus stop so.. thats our wish to stop or not. I kindly request APSRTC to make that stop as permenant bus stop…

Thank you…

.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Since my father was out on his duty I had to use the bus service from Patancheru to Sec-bad for going to my maths classes.I travel from New Bowenpally to Paradise whenever I use the bus service.Today I travelled in bus no.4379 from Patancheru to Sec-bad.The conductor started shouting on me saying that I boarded the bus at a stop before the New Bowenpally bus stop and charged me Rs.7 But it only costs Rs.6.I am not concerned about the cost but the manner in which the conductor spoke was rude.He started telling others that these collage students keep cheating everyone, they dont have any work other than irritating girls and stuffs like that.But let me tell you one thing sir that I am a school going student.I am still giving my class 10 board exams.You can verify this by checking my details on www.cbse.nic, my hall ticket no.4170882.I felt so bad that I was in tears.I request you to take severe action against this issue and I wish this dosent happen again.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I travel by bus from hyderabad to kandukur (prakasam district) atleast 4 times in a month.
Some of the services are running very lately. Especially the Service No 5997 which travels from
Kaligiri to Hyderabad. This Service 5997 has to come from Kaligiri to Kandukur and always comes One hour late. Even the other Service No 5869 which travels from kandukur to Hanumakonda there will be brake problem, TWO tyre punctures and so on.

Please do the efficient service by seeing the Service buses to be in good condition.

Please do the needful by taking an action and maintain correct timings and help the passengers of Kandukur Depo (prakasam district)

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir, I am Narahari,

APSRTC is not provided the bus in the route of proddatur to yerraguntla Railway station on the time of 9 PM. so we are going to the Railway station on auto, so it is very dangerous for us, please provide the sufficient bus to proddatur to yerraguntla and at the same way to yerraguntla to proddatur

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Hi,
My name is vishal. I am here to register a complaint against APSRTC.I tried to make an online registration for a bus through APSRTC online booking but i found that the website (http://www.apsrtc.in/APSRTCOnline/) is ridiculous.It always says that Server is busy.Whats happening.Why is there so much negligence for our government to maintain their websites.I really want some explanation for this .

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear sir/Madam,

Today lady conductor of RTC bus which runs from JNTU to hitech city(194 J/H) at 11:am used flirthy language towards me.
I was in a urgent call and could not take ticket for travel untill the bus passed few stops.I have said sorry to conductor and asked her politily that due to some issue i could not take ticket as i entered the bus , please provide me a ticket taking this money.
She started shouting at me in rude and local language, she did not come to me and verified whether i had ticket or not. It was me myself went to her apolagizing and said to her to give a ticket.

She used very bad language saying i donot have shame on my part and because of me she is might lose her increment.
I told her it was by mistake and any fine to be paid to TT/inspector will be paid. I will not put your name for that , but donot use such language towards me.
Even the bus driver was shouting at me by stoping the bus at hitechcity and telling the traffic police men tat she is uneccesarily shouting at me.

Could you please take action against such conductors who though being ladies try to insult ladies?
Also any written complaint needed from me against the conductor will be provided by me.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Respected sir,

Unable to book tickets in APSRTC Counters in Bangalore for Nellore.

Problem : All the front seats are blocked by counters and they are releasing only a day prior or the same day taking additional amount.
Alloting tickets randomly like booking a seat of men next to a lady passenger.
If there is no such restriction, then what is the purpose of asking a gender while booking the seat.

I am frequently encountering the problem for the past 3 months.
When checked with the conductor, Not getting a decent response.

Please do the needful.

Thanks

Naveena