Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

30/04/2011
ONGOLE

TO,
A.P.S.R.T.C. DEPOT MANAGER
ONGOLE-523001
PRAKASAM DIST
ANDHRAPRADESH

Dear Sir/Madam,

Sub: ONGOLE to S.N.PADU BUS SEASON PASS FARE

I am regular passenger of A.P.S.R.T.C . S.N.PADU to ONGOLE from last 5 years .

5-6 months back charges were increased $7-8. then Season Pass chrge also increased $280-$320. After that the chare was decresed $8-7. But The season ticket charge is not
Decresing $320-280. Actually 10-15 members are coming from S.N.PADU to ONGOLE private jobs purpose regularly.Iam also working in a private organaisation .
So we are facing the problem for last 5-6 months .We are saying lot of times to season pass ticket counter. But the problem is not rectified.Please verify it.

Hope we will getting 20% less charges in season pass in coming days.

Thanking You Sir

Shaik . Gousia
EMail:[protected]@HOTMAIL.COM [protected]

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Hi Sir,

I have boarded A/C Bus from Hitech city to Dilsukhnagar on 25th May 2011 at 8:20 PM (20:20). I have taken combination ticket and gave RS. 100/- Conductor did not give any change and wrote something on the back of the ticket. When I ask for the change she said she gave the change already and claims that it is only combination which she wrote.

Ticket No.[protected],[protected]Rs.10 of 2 Nos).

I am attaching the ticket files for your reference.

Naresh
Mob: [protected]

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

1. Monthly pass counter to be provided at Nizampet, Miyapur, KPHB, and all major bus stops, this generates revenues, more than 20-25percent bus travelers, ticket is not booked by city bus conductors in the peak hours as all the buses are jammed packed. The conductor stand near the driver gossiping and do not do/ cannot do booking due to crowd, short traveler do take advantage and skip paying.
1a. Apart from Daily pass a weekly pass system to be introduced in all APSTRC Routes and Depots.
2. Monthly Pass should be available at counters where online booking and advance booking is done for long distance.
3.In all buses during the rush hour 2 conductors can be introduced for doing booking to avoid ticket less travel in city buses

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Myself Sanath Aged 27, I had a journey between BHEL(Hyderabad) and RAJAHMUNDRY on 21st June 2011. The following are the detials of the bus:

BUS No : AP 28 Z 4343
Service No : 2628
Route : BHEL to Kakinada
Bus DEPO : Kakinada

APSRTC buses are worst. Bus Started 1hour late due to the water leakage in radiator. In the middle of the journey bus got breakdown at 3:00 a.m. at suryapet. But nobody is there to help us. We tried to call to DEPO people about the issue but there was no proper response from them, one person replied that he is not an officer, he is a contract employ and his duty is just taking complaint and reporting to the officers. We are struggled for two hours in Suryapet. After that bus driver took us to Khammam and there he talked to the Khammam Depo people and some how they arranged another bus. Because of these reasons we got late for 5 hours. Just imagine that worst journey. Like this I had many experiences with our great APSRTC buses. From that day itself… I lost trust on our buses. Its better to prefer other buses.

APSRTC aim is to get the money… they don't care about the customers.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I have booked a ticket(on 21st December, 2010) in APSRTC reservation counter from pulivendula to bangalore for the day 2nd January,2011. The bus service number mentioned on the ticket is 6216. Accroding to details, this would start from Proddutur. But the Bus with the service number is not at all existing. Everybody at Pulivendula bus stop were telling that the bus will come. I have waited till 12:45, but the bus didn't turn up.
Being a lady, I have spent entire night at the Busstop. As I have urgent work in the office for the next day, I was eager to come to Bangalore. Because of the false data in APSRTC online, i have suffered a lot on the night os 2nd January.
There is nobody to compensate the amount also.
My ticket reservation number is 17177188/FA 82199.

Please take care that no such situation will repeat in future to any body.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

dear sir,
am lenin babu fromn puttur, chittor dist, a.p. last week i had a travel form chennai to puttur. even thogh there stage at puttur to a bus, they didnt get the passeneger into bus without mercy. we requested a lot to the conductor but he refused me,even i a have a small 10 months kids in my hand , . so please take take action on the services after 7 pm. they r behaving very rudly to the passenger

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir,

I have booked a ticket for kakinada on 22/04/2013 for the journey on 23/04/2013 departing on 12:30, from the site www.apsrtconline.in from the user name joelfunny. At 12:00 i have been informed that the service has been cancelled so i request you to refund my amount as early as possible. The ticket details are

Name- Pinipay Joel
Ticket no[protected]
service code- 2660/VSP-KKD N/S
OB ref no- [protected]

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Team,

I have booked a ticket from Hyderabad (MGBS) to Vijayawada through APSRTC ONLINE (with login GBETHA) on the date of 29/09/2011. Journey date is[protected]. But Due to Telangana Bund this service has been canceled. While I have contacted customer care i got the information that the money will credit to my account. For that they suggested to send a mail to "online.[protected]@apsrtconline.in" 4 times I have sent mail to this mail address. But till now i haven't got my money back. At least i haven't got any reply from APSRTC.

Please find the attached image copy of my ticket.
Please do needful.

Thanks & regards,
Gangadhar Betha.
[protected].

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Respected sir,

Due to telangana bandh the below mentioned bus was cancelled, but money not yet refund.
SERVICE N.O : 2672 / LGPY – KKD(KMM)
Date of Journey:[protected]

I have sent a mail to [protected]@apsrtc.gov.in, and I have submitted a letter to station manager, mahatma gandhi bus station, hyderbad on 16.10.2011. No response.

Here i am enclosing the bus ticket

On Sat, Oct 15, 2011 at 6:30 PM, APSRTC E-ticket <[protected]@abhibus.com> wrote:

E-Ticket/Reservation Voucher

Ticket Number : 4903671 Date of Journey : [protected]
Service Code/Name : 2672 / LGPY – KKD(KMM) Service Category : SUPER LUXURY
From Place : KPHB COLONY To Place : KAKINADA
Pickup Point : KPHB COLONY Time of Departure : 20:45

Platform Number : — Payment Gateway : HDFC
No. of Seats : (Adults=1 Children=0)
Passenger Information
Name Seat No Age Adult/Child Gender
Sivaram chakradhar 18 29 Adult M

ID Card Type : PAN Card ID Card Number : ANLPG6340B
Fare Details ( In Rs. )
Basic Fare : 407.00 Reservation Fee : 5.00
Toll Fee : 0.00 Service Fee : 11.00

Total Fare ( Rs. ) : 423
Important
The seat(s) booked under this ticket is/are not transferable.
This e-ticket is valid only for the seat number and bus service specified herein.
This e-ticket has to be carried by the passenger during the journey along with an original photo ID Card of the passenger whose name appears above.
Please keep the ticket safely till the end of the journey.
Please show the ticket at the time of checking.
Corporation reserves the rights to change/cancel the service category.
BOOKING/CANCELLATION of tickets can be done before 1 hour of the scheduled departure of the service only.
Free travel in city buses(except A/C buses) before 2Hrs. of departure time and after 2Hrs. of arrival time.

Booked By Sivaram chakradhar Gontina (gsrcd19) Printed On : 15/10/2011 18:30:43
Booked On : 15/10/2011 18:30:43

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Hello,
I will be doing round-trip between Anantapur and Bangalore every week. While going from Bangalore, I will get the Super Luxury bus. But for returning from Anantapur to Bangalore, there are no "SUPER LUXURY" buses. This is creating a lot of trouble in travelling and unable to work on the next day of travel.
Please consider this request.
Hope there will be new Super Luxury buses running in few days.