Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear Sir,
I(D Venkateswara rao) tried to book a ticket through APSRTC website using my SBI internet banking and the TXN got failed. The details are
Date of TXN:10/04/2015
Mobile NO:[protected]
Txn Amount:451
Even after 2 or 3 remainders the amount is not credited to my account. pls look in to the matter as urgent and do the needful.
Regards
D Venkateswara Rao

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I have booked a ticket through online portal and because of some urgent works I have cancelled my reservation.
It's been one month still I didn't get any amount credited in my account.
How to know the status of refund and when we will get the money refunded.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear sir,

I am from kadapa(Dt) andhra pradesh. We have an authorized stage at korlakunta near obulavalri palli (M), but the express buses are not stopping even when they are empty and people are suffering who is travelling to tirupathi, bangalore & chennai from here. I request you please take my complainy take the necessary action.

Best regards,
Sudhakar

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

I am travelling from Hyderabad to Visakhapatnam by apsrtc service no.3448 on 8th June 2015..one of the passenger is drinking alcohol which he brings in thumsup bottle. Who is responsible if he misbehaves? Is it not controllable? Kindly request you that please don't allow such things in bus.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir, I have travelled by Volvo service code 3474/ CNI-VSP from Nellore to Visakhapatnam along with my wife and son aged 11 years on 25 May 15. my ticket No. is 40666328. OB Ref No. is [protected]. During the journey the attendant displayed movies on TV. He played 'Arundhati' movie which is a horror movie and also having scenes and the gestures of the villain which are not advisable to watch with the children. He started that movie at the time when the bus was near to Ongole. At Ongole when the bus stopped for dinner break my son requested the attendant to change the move since he is feeling afraid. The attendant assured him that he will change the movie. After the bus started I again requested him to change the movie since my son is feeling uncomfortable. He again assured me that he will change the move after some time. However, he did not changed the move till end of the move. Being a public transport you should display movies which are to be viewed freely by all ages of people. unfortunately my seats are 1, 2 and 5 which are very near to the television. I advised my son not to watch the move and try to sleep. But he could not sleep because of the horror sounds and the screams. I request you to take necessary disciplinary action against the attendant and also to intimate me the same. Once again I request you not to display movies which are horror in nature in your buses especially during night time. My mobile number is [protected], [protected]. My email address is [protected]@rediffmail.com & [protected]@gmail.com.
Thanking you in anticipation of early reply.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Hi Sir/Madm,
WI booked 4 tickets in waiting list, I got a message that your ticket is not confirmed and you will get a refund, we called online help-desk, but they told no need to cancel you will get the refund automatically, its been over one month no refund is still processed, below are the ticket details.
TKT NO 43328122 Seat(s) WL3, WL4, WL5, WL6 NOT confirmed.
Please can you process the refund, we tried reaching customer care they are saying we have raised the complaint, but no response

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Respected sir/madam,
i t venkata ramana settigunta vil kodur mandalam kadapa didtrict i am a travelling to my village in bus i have a so many luccage are they i am a to purchasing on a luccage ticket in conductor was demanded more then amount so iam no need to given the conductor was race to talk and bus was stop on out of my village i am walk at my village in 2km at night 10:30pm.
thanking you sir/madam,
conductor no:412264
driver no:410067
bus number:ap28z1043
date:[protected] your sincerly,
t.v.ramana
phone no:[protected]

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Sir I booked the ticket from apsrtc online on 28/09/15 from Vijayawada to Pulivendula. The amount of ticket is deducted from my account but i didn't get the ticket. I cross checked the booking service, it has sent mail that amt deducted from my account with Merchant Reference Number : [protected] and EBS Payment ID : 42810625. So please verify it and refund the amount as soon as possible.
Service No. : 6144
Place : Vijayawada to Pulivendula
Date of Journey : 10/10/2015
MY MOBILE NUMBER IS : [protected]

Below mentioned mail recived
[protected]@ebs.in via amazonses.com

Sep 28

to me
Dear Jagannadha Reddy,

Your payment for the Order with Reference number [protected] on the Merchant Website : apsrtconline.in has been successfully processed.

The charge will appear on your card/bank statement as:APSRTCONLINE.IN

For your convenience, we have provided the Order Information below.

Order Information

Merchant Website : apsrtconline.in
Date :[protected]:25:48
Merchant Reference Number : [protected]
EBS Payment ID : 42810625
Payment Mode : Master Card Debit Card
Amount : 1468.00
Customer Name : Jagannadha Reddy
Customer Email : [protected]@gmail.com
Status : SUCCESS

For any queries, Please contact the merchant apsrtconline.in.

Regards,
EBS PG Team

PLEASE DO NOT REPLY TO THIS MAIL. THIS IS A AUTO GENERATED MAIL AND REPLIES TO THIS EMAIL ID ARE NOT ATTENDED.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

On 23rd sept 2015 i have booked ticket for banglore to markapuram on apsrtc (Ticket.no:[protected]. Due to bus non availability on 23rd sept 2015, apsrtc announced please cancel that ticket we will refund you amount back with in 14 days. But now i am calling to apsrtc customer care means they are saying your amount is refunded on 29th sept 2015, when i checked my bank account the amount is not refunded and i sent bank copy to apsrtc mail id. Even apsrtc sent one mail regarding cancellation of ticket please see in images.

+91 40 3010 2828

www.apsrtconline.in

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India

Dear sir,
this is NARESH GOUD am book the 2tickets at 20/7/2015 that will be waiting list not confirmed so I cancel the two tickets but not refound my amount, please refound my money

TKT NO: 43427229 SEAT(s): WL1, WL2 NOT CONFIRMED. . e-TICKET USERS PLZ CANCEL YOUR TICKET AT apsrtconline.in BEFORE: 02-Aug-2015 20:30. (ONLY THE UNCONFIRMED SEATS WILL GET REFUNDED).. Ph:[protected]

Ur ticket 43427229 from NLR to GNT (Service No – 3728) is cancelled for 20-Jul-15 12:15 AM, NLR-00:15 REFUND: 542.Thank U. Reach us [protected]