Apollo Clinic Customer Care

+91 80 4076 8888

www.apolloclinicjpnagar.com

33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase, Bangalore, Karnataka, India – 560078

This is a feedback I wanted to provide regarding the kind of service I received at apollo Clinic , Salt Lake , Kolkata.The telephonic service as well as the service at the counter is just pathetic.When we call up for appointment or information,the agents on the phone gives half information and sounds that they are very irritated with calls.They keep disconnecting without giving complete information.When we go to the counter there,all the ladies sitting there are very rude at responding.It looks like they need to get paid to talk. If you ask too many questions, they gets really disturbed and at times shouts on us. Its really a shame that a renowned clinic like apollo provides such a horrible service.I personally has experienced this not only once but a number of times.I would really be very grateful if something could be done to improve this.This really needs attention as its becomes worse day by day.

+91 80 4076 8888

www.apolloclinicjpnagar.com

33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase, Bangalore, Karnataka, India – 560078

(Apollo Clinic, Kolkata, City Center, Aseem Chatterjee) Today i booked my name in the morning and was informed to reach there by 10.30 am. But when i went there, my booking was blantly denied and despite me suffering from 102 fever, i had to return. Such treatment and reponse was absolutely unexpected and unacceptable for me.

+91 80 4076 8888

www.apolloclinicjpnagar.com

33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase, Bangalore, Karnataka, India – 560078

I have found most of the Doctors/Nurses in this world are very polite and do thir job very carefully. However this is not the case with Apollo Clinic which is near Jyoti Nivas College Koremanagala Bangalore. I normally don't like to complaint medical staff because they are the one who plays with human body but I was forced to do so.

I found them that they only care about money don't treat you as human.(they first asks you what you do, how much you earn 🙁 )
This is because few weeks back I went to them when I had small injury on my finger. I didn't mind much for taking RS 3300 for putting 3 stitching on my finger but I was not happy when nurses treated me as a thing and not as human. I went there for dressing 4 times and I found 2 nurses really good and 2 were not. Moreover, they left one of the thread when I went to remove stitch. After few weeks I noticed one of the thread was left while removing stitch. Then I went back to them again. When I told them they left one thread inside my finger, they said I need to pay extra charge instead of expressing apology to me. After a long debate they agreed not to take money but this doesn't look like hospital to me.

+91 80 4076 8888

www.apolloclinicjpnagar.com

33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase, Bangalore, Karnataka, India – 560078

Respected Sir,
This is Manish Chadha from Dehradun who was since
20th Oct serving Apollo Clinic,Dehradun. The real matter is that till 12
JAN I was according to directors Mr.Atul Garg & Mrs Hema Garg I was a very hard worker and a efficient guy in marketing and said same till 12jan.The tussle was their salary had no date and also had no salary slip ,we were told that their is no fixed day it can be given max by 15 of the month. as i realised that they had promised to give me a appointment letter when i asked for that they refused and told that offer letter of 3 lines is given.They also were doing fraud by giving salary in cash which in 5 years of my career no one did.My
post of Asst Marketing Manager was just a tag as in three months the duties they gave me were of a CGrade level,e.g to pick doctors from a x place and then leave him back in december, I also delivered the reports of patients in my working hours by all this you must be clear that what was my profile .By name Apollo there was not a single doctor on full day opd ,tests were being given to other labs and got done at lower quality and charged for apollo standards.their
lab technician was also a drug addict and they said we know that but we have no other option,on 12jan when i asked for my salary they said that in the market you have told all the loopholes that we have my reply was i dont want to play with health of people.their next command was to write resignation letter and leave the job coz they smelled that i am a true person which is harming their business by telling internal facts and asked me to not come from the next day they also pay commisions to doctors by cheque and i have one.so kindly take care and take strict action on them apollo clinic dehradun [protected],[protected],2530358 and name atul garg