Archies Online Customer Care

Archies Online — Delayed delivery. No customer care response for request of cancellation

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

I placed an order as a surprise gift on an anniversary which was suppose to be 18th November, 2020. I was expecting the delivery to be done on the same date.

I am highly disappointed by the delay in delivery and I’m not interested to receive it on a later date. In this regard, I request to cancel my order and process refund of the payment amount.

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Archies Online — Order not placed and money deducted

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

My money was deducted from myaccount and no order was placed..i mailed them many times…even called..bt no response from their side..the calls are barred…i need myrefund..they are such a fraud..karma

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Archies Online — Money deducted, order not placed

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

I had ordered a bouquet to be delivered on 30th November 2020. Money was deducted but there were no order details given till date. Their customer care number is not accepting calls, this is complete fraud

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[Resolved]  Archies Online — Order No. : AL[protected]

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

I ordered Red Velvet Fruit Punch Cake and Passion Of Roses on Dec 9th 2020 for my sister birthday on Sunday Dec 13th 2020. And it supposed to deliver on Sunday Dec 13th 2020. But they didn’t deliver. I send so many emails for follow up and refund as well. They are not at all replying to my messages. I request please close this online business of Archies.

Order No. : AL20201209-0183209
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Archies Online — Product not delivered and amount debited from account

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

I have placed an order from online archies store.It was not delivered and amount has been debited from my bank account.Inspite writing several mails to customer care help desk.I didnt get any response.The customer care contact numbers listed on the website are not working.Totally cluless.Suspecting the online store engaged in fraudulent practice.

ORDER NO.AL[protected]

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Archies Online — Non delivery of order number-AL[protected]

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

I have placed an order on 30-12-20 from Archies online store.The amount has been debited from my bank account but the delivery was not done.I have called on the day of delivery i.e on 15th of January 2020 for tracking the order.The customer care people gave me an assurance that it will be delivered by 8pm.But it was not delivered .I called multiple times and wrote several mails to the customer support thereafter but didn’t get any response.I need my amount to be refunded asap.Since the delivery was not done.
Regards,
Ms.Adity Chaurasia

Non delivery of order number-AL20201230-0186762
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Archies Online — Unable to deliver the product and no response

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

Hi there,

I have booked a flower bouquet on 7th February and it had option to deliver the bouquet on the same day. Since there was no update on the product after 4 hours I have raised a ticket to ask for the update they said it will be delivered between 10 AM to 8 PM. But still the product was not delivered and there is no use if the producd is delivered on next day.

Unable to deliver the product and no response
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Archies Online — Not delivered

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

I have ordered valentine gift for my bf from archies online on 5th feb 2021 at that time it shows tht it will be delivered to shipiing address that is at glenwavreley melbourne victoria 3150 on 13th feb 2021 but still its tracker shows that it is on packing n doesnt show time at which day it will deliever.please do the needful as archies spoil my whole valentine i feel very disheartened becz i earned that money with so much of hardship. order no – AL[protected]

REGARDS
DIMPLE
[protected]
INDIA PUNJAB LUDHIANA

Not delivered
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Archies Online — Undelivered order no. AL[protected]

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

Above order I have placed on dt 14 Feb 2021 which was same day delivery on the occasion of valantine day. Order includes 1 rose bouket and cake of Rs. 1990 which one have paid same day.
But I have not received any item from my order same day, even cake is still undelivered. And the bouket I have received on 22 Feb 2021 in the night.
What the worst service, and I tried your heldesk but it’s helpless and closing my complain ticket without reply.
So kindly refund the amount of Rs. 1990 as soon as possible.
And find the screenshot of my order

Undelivered order no. AL20210214-0197044
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Archies Online — One day delivery gift never received and Customer care are undisciplined

Archies Online Phone
+91 11 4141 2424
Archies Online Website
www.archiesonline.com
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

My Order number is AL[protected], which I order on 7th March 2021, It didn’t received the destination on time.
When I called next day, the customer care person said that they will delivered on same day before 8:00 PM.
However, it didn’t even received next to next day.
When I called customer care center, he started with an abusive language.

This is rediculous and disturbing Customer Care center.
I need my refund and possibly a solution to rediculous Customer Center

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