Franch Express Courier Customer Care

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I booked my courier from Erode to Chennai ([protected]), it took five days to deliver, they hold the courier for more than 3 days in Chennai, after a long struggle it was delivered, very poor and bad treatment of customers, no one will answer if we call to the number which is given in tracking page, and if you call to[protected] this number two ladies will pick the phone and shout at the customer and they will put the receiver down without any response, I kindly request all of you not use French express, if you use it unnessary tension and you may even get heart attack if the document is important, very very very worst service and behavior of staffs.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

The above consignment has reached you two days back and till today it's nt been delivered

When i spoke to yur customer care they informed that it has reached iyyapakkam branch
I then spoke to the number [protected]. And he replayed that the address is far off and cannot be delivered.

If this is yur answer y do u take the parcel.
Keeping people like this is really spoiling yur reputation…

Kindly look in to it and revert at the earliest

Regds
Binu
[protected]

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Ewb no :[protected]

The above consignment has reached you two days back and till today it's nt been delivered

When i spoke to yur customer care they informed that it has not reached in branch
I then spoke to the number [[protected]]. And he replayed not worthful ans.

Keeping people like this is really spoiling yur reputation…

Kindly look in to it and revert at the earliest

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Hello

I sent one parcel containing mobile, awb no-[protected] dt 03.08.2019
But as of now that parcel not received in hyderabad, i have register complain no – tnmaa08093, not yet response, i did not see this type courier service in my life, if proper action not taken, i will put one consumer case in court of law.

Lot of time i called customer care, but not pick up any call, if they picked up, they are telling that it will reach within one day, but not reached yet, our govt. Will take proper action to stop this courier service

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I have booked my (Importent documents) courier ([protected]) from chennai to pune modelcolony shivaji nagar on 07.08.2019. While tracking the same its not showing the details still 16.08.2019. Then 20.08.2019 they have updated party shifted and status is undelivered. My company medsynaptic pvt ltd is running last 10 years running in the same address which is mentioned in the courier cover. I have booked another parcel from dtdc on 12.08.2019 that one got delivered with in 3 days. Because of this issue still im not getting my salary.
Kindly tack necessary action on foot war manner.
Regards
Viswalingam. B
Medsynaptic pvt ltd
[protected]

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I was booked a courier on 23/08/2019. Courier BOD No.[protected]. Courier to The Manager, Tamilnad Mercantile Bank Ltd., Poonjeri Branch, Mamallapuram, To day 28/08/2019 still the courier not delivered. i made many complaints to the Customer Care. Still they are not give proper answer. very poor attitude of staffs with the phone NO.[protected]

this is my first & last time courier deal with Franch Express. within 50 km surrounding it will take 6 days. kindly shut down your unit

very very poor. i advice to all don't do any business with Franch express courier. My complaint number is MAA 08730

VERY VERY bad experience.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Subject: fedex threatening to destroy shippment and held the same since last 10days. Awbno.[protected]

Dear sir,

This is in ref to above subject. I called for a shippment from china where i paid all the charges asked by the service provider in china upfront for fedex express. However when shipment reached to india. Fedex is asking rs. 626.00 as clearing charges for shipment over and above what has been paid to them. When asked for clarification they are not ready to clarify and threatening to destroy the shipment shipment awb no.[protected].

Kindly help

Thanks

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Tracking number is [protected]
Parcel send from chennai to vellore, virinchipuram
Till now parcel not received
I called vellore service center they are telling that service not available in ur area before sending parcel mention correct address from ther itself they can inform that service not available in that area y cheating people like this
In vellore they r telling come and collect parcel from the office
Then y we r paying courier charges
Regarding this french courier name will spoil
Take action for the parcel

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Hi, i would i like to raise my complain for my courier no. [protected]. Which was initiated
On 21st september 2019 in chennai, but still i didn't get my courier.
When i tired to track it, i got the contact number of the delivery person mr. Rasheed and i also observed that he had tried to call me yesterday but due to my work busy, i was not able to attend the call.
Today that is on 27th september i tried to reach him. He answered my concerns very rudely and also said that there is no service to deliver the courier to the address which have mentioned in courier and asked me collect the courier from the office. For this behavior i said i will raise complain then he threatened that he has local political influence.
If there is no service for the location then why is the courier being accepted and by the way the courier office which rasheed mention is just 15 minutes from my location and my really worried that franchexpress cannot deliver courier to a place which is just 15 minutes away from the office location.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I had send a courier from chennai to bangalore. It said delivered 2 days later but when i contacted the agent he said it was wrongly entered as delivered. Next day he messaged me saying it was delivered but the recipient still hadn't received it. It's been more than 2 weeks and they still don't know where my shipment is. This was very a very important shipment and there is no response or understanding from the team in chennai.