Franch Express Courier Customer Care

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Hi,

I would like to register a complaint against franch express courier service.
I sent my courier on 26/09/2019 from chennai to kolkata. And was assured to get delivered within 2-3days of time.
But the courier is yet to be delivered to the delivery address.
And now when we are calling to the customer care, it's horrible people who are attending the calls and they are just not listening to our complaints and disconnecting the call every time.
We even registered a complaint for the same.
Please find the details of my courier:
Awb – [protected]
Complaint id-tnmaa10042
This is the worst experience i m having with any courier service till date.

I m not sure either this complaint ll anyway help in this case.

But still hoping for the best.

Regards,
A roy

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Dear Team,
2 month back we have sent parts at Pune and Gujarat but that parts has been retune due to our plant team getting not accepted in your courier person . So this parts again returned . Till now parts not received our end .pls check and give my parts .
My company name- Sri Lakshmi Tata motor
Thoraipakkam Chennai-97
Docket no- [protected] and [protected].
Regards
Vinodh
[protected]

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

The courier delivery person has carelessly kept the cover at the entrance of the house as the door was locked. The courier has been sent from coimbatore to chennai
Its shows as deliverred at 6.30 pm on 31st oct but its not the fact
Also he has made note that it has been received by the concerned person by signing.
Tracking number – [protected].
Its highly worse that the person is so careless

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

The courier no.[protected] sent by me on 29/11 was not delivered to mrs krithika, bangalore till date

Please deliver it to her immediately

The samething is occurring whenever courier is sent to other states

Already more than 3 days delayed. I am facing serious probl6 because of not deliver6to right address

I want immediate result in this regard

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

My courier has been delivered to wrong address by the franch Express courier staffs. They didnt delivered to my given address. I asked the manager but no response from him. How can they do like that . The medicine was now wasted . Who is going to reembers me the medicines value.So kindly return my courier or do some favour from your side . To avoid further action against your service. Thank you

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I have send a important medicine to a elderly person from thoothukudi to ponnur andra, before I asked them weather they have a service network, they confirmed and accepted the parcel.after one week I asked the person who booked my parcel, he told it was delivered and given one number for verification, whenever I am calling they given different numbers to ask, final result is the parcel not received either side. they are not responding properly there is no seriousness,

CONSIGNMENT NO [protected]

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I ordereda a consignment in a online store they sent me the parcel by franch express courier on 4th feb 2020 that reached dindigul on 5th they don't delivered the consignment and they ask me to come and collect that.. But i can't go there i had some work next day also they ask to come.. But courier means door delivery service and they said that irresponsible way… Im very very disappointed and feel bad… Stressesd by this.. So please take action on them… This is the tracking message from the online shop… Veena organic products your parcel dispatched on today and consignment tracking no. [protected]
Tracking consignment link www.franchexpress.com

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I ordered one saree and the vendor uses franch express courier service to send it to me they gave tracking number also while checking tracking number it was not updated on feb 3 2020 it was reached coimbatore courier service office and then it was not updated and i did not get my parcel still now it was too delay and the contact number they given in tracking as not valid so pls check and proceed soon as possible it was so terrible and the tracking number was [protected]

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

We the safe solutions coimbatore kavundampalayam office. Our customer booked one parcel from perundurai to safe solutions kavundampalayam office. The parcel received at kavundampalayam courier office on 15/02/2020 but your delivery boys not ready to delivered the item. One person called me by telephone and he has told "there is no delivery person available so you come and collect the item" like that he has told. My md is went to the courier office and he was collected the parcel. So please take the immediate action to concern delivery office and delivery boys.