abof.com / Aditya Birla Online Fashion Customer Care

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

Order no. Ab6492069. Its been 21 days that i have not received the product not the refund. They have shut down their website as well as customer service. Previously when i called up they told me that the refund would be processed within 72 hours, don't know what is their time frame for 72 hours. I have a refund for rs.784. I have also called up aditya birla group headquarter mumbai, but they gave a stupid reply that many people are yet to get refund and the company is shutdown, when i asked them for alternative number for their abof division she just hung up the phone.

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

They did not deliver product and then cancelled my order on their own.
I got a mail on 25th nov saying i will get refund in 7-10 days but till 7th december, customer care is not taking calls or replying to my emails! I have not received refund, they gave false promises. I have mail of refund initiation but still no amount has been refunded. No contact with customer care or through email is possible now. Cheat website.

Order no: ab6497679
Refundable amount pending : rs. 629

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

Hi i have purchased an order ab6291923 from abof and my refund was initiated on 30nov and now it has been 12 days since then and i have received no communication from abof for several emails written to them… It customer care has shut down… Nobody to contact… They have done fraud of 4172 rs to me… The company is shut but my money is gone… A brand like aditya birla cheating consumers like this is a big fraudster

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I had ordered 3 items on the 16th of november 2017, bearing order number: ab6488029. Out of the three ordered items, one got delivered on the 23rd of november 2017 with no mention about the remaining two items. This was the first blow. I mailed the issue to the customer care email id of abof on the 24th of november 2017 and to my surprise was assisted by a customer care executive named 'shirley' on the very same day who informed me that my products had been cancelled due to 'inventory issues' and that my refund would be made within 2 days and that the amount would reflect onto the original mode of payment with in 7-10 days. On the 27th of november 2017, i received an email from abof saying again that my refund will be processed and that i should receive my refund within 7-10 working days. I waited, its more than half a month now and i still havent gotten any response from abof. Worst case is they dont have a site and nobody responds to their customer care number. I earnestly request abof to please get in touch with me and issue my refund at the earliest. It is a humble request.

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I had Oder ed a product aeound 4 months back and returned it just day after. after that i called your customer care service and they told me to wait around 3 months as your site is down for sometime.after that contacted today and got an message that it wont be possible to return my cash back. i dint received any of the alert or emails or text messages from your side so how could i know about it. i am surely gonna review bad dot this and take this matter forward and make people aware from fraudism site like this one

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

Hi am monthly emi to aditya birla sun life equity and i am closed sip also payment received but this month emi deducted why?

Hello my sip not cancelled till now. But my amount credited, not included rs 5000/ – (Last month 15 april deducted amount not added) why???

You are fooling me. This your totally unacceptable. Your service very worst. I collect all documents and i will go to court or consumer court..

My folio no : [protected]
Reg,
Mohan
[protected]

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I ordered a pair of clothes from pantaloons web site amounting rs 1979.00 but received very poor quality item which i returned. Now despite several email and repeated reminders online and calls they are not responding as i want refund. Ekart logistics and online merchants are duping the customers shamelessly. I have completely lost my faith in online shopping. What should i do to take on these rascals? Please suggest.

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I placed an order for around rs. 4300 on 26/08/2019. It got delivered on 2/09/2019. Both of the articles looked very old and worn out. One of them even had stains. They were not worth even 200-300rs and were sold for around 1650 and 2650. I tried placing a return request but wasn't able to due to some glitch in their website. After a number of emails a return request was finally placed. I got a message on 3/09/2019 that they would be picked up that day. But late in the evening i got a message that the request had been cancelled. The same thing happened on 6/09/2019. I tried complaining about them on twitter, through emails, phone calls but to no avail. They have done the same thing to a number of customers. I was shocked to see the number of complaints about them on twitter. They are not refunding people, delivering worn out articles, not letting people return them, etc. Please take the necessary action as soon as possible.