Acer India Customer Care

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I have called on 26th sep 2019 due to acer laptop screen gets white and flickering.. The support engineer shared link to update bios… After updation that laptop completely stop working… And i have paid extra charge to reslove this problem… All engineer who are giving support from call center… Not even know the actul issue is…

Even acer dont have best authorised service center in mumbai… Service centers not even touch… Out of warranty products..

Dont have proper after sales services from acer… Even they dont have udated serices centers information and loction in there system.

Do not buy acer laptops… Bulit qulity is very cheap and worst service after sales.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Dear acer team,

I cash id is a 3186593i.

Please check a my issue & solve my problem.

My problem is network port not working in this system.

Acer surat service center in not cover in warranty because this system is a working in dusting in motherboard..

This complaint is a 7 day delay and not solve this my problem.

Please check attachment motherboard photos..

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I purchased an acer aspire laptop/ notebook no a315-32 from croma, odeon, connaught place, new delhi-110001 on[protected] with 1 year warranty plus 2 year extended warranty.
The sl no is: nxgvwsi0048310a7a17600
Snid: [protected]
The computer is hardly working as it goes into buffering and is very slow. It cannot even send emails with a long list of receipiants. It cannot take attachments. Its google crome is also not functioning properly. Its not functioning well and whatever it does is very slow. Its a waste of money.

I need a replacement immediately.

Sanat kaul
[protected]

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Hi, my name is tinderpal singh and my complaint against acer india laptop company, my work as this – i am video creator on youtube facebook like and make firmware roms modified any android phone, i give free services to all indian customers who have subscribed me on youtube channel tinder technical, and i purchase a 38000 rupees laptop in 30 july from acer and original microsoft window, but after purchase acer laptop starting problems in my work and i call service engineer then thier engineer come and he flash a wrong window in my pc then after few day i receive a new update in my laptop and it brake power button function and many other keyboard function, then i again complain to acer india and there sended employee check on 3rd september 2019 and say its a keyboard issue, and we can send a replacmemt kayboard order under garrenty after 28 days till i have not received my keyboard from. Acer india laptop after several times i call and ask them where is my keyboard they told its a new product and keyboard is not available in market then told them change my laptop they say no, we will send keyboard and replace old keyboard with new and u can wait, but still i am waiting my keyboard but acer india laptop company have no answer for this, while a long period from one month i am waiting, my compalin and call id is
Acer laptop amd ryzen5 vega 8 graphic model
Acer-aspire 3, acer r315-45-r model
Contact number [protected] i am owner of this laptop name is tinderpal singh
My laptop complain id.. Call complain id 3237206i

Chandigarh main service center of acer[protected]

Dear consumer complaints team please take a strong step and take action on this company.
My laptop has swithced off from one month and i am waiting when i start laptop and start my work,
My whole work from software online remote service websites maintenance antivirus sale and purcahse work video editing software and apps development work has stopped from one month and my family is suffuring with me from this problem, because i am poor not rich which got a another laptop, i pay already for bestbut company cheats me and many much more customers,
Please take action on this otherwise i send this complain yo pmo office india

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Hello myself atul thapliyal from dehradun, uttarakhand.in sep 2018 i went to the acer computer centre raz plaza dehradun for new battery for my laptop acer aspire 5755 and talk to the mr. Ritamber for this but he told me to buy a duplicate battery from his friend local shop. First i refuse to buy duplicate battery because i know the local fake market. So, mr. Ritamber suggest me to buy duplicate battery intead of provide me original battery. Now that duplicate battery got corrupt 2 times in 11 months. So in this way they got fake batteries for my money.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Acer had complained that my right side speaker is not playing, so he came home and took the speaker, since then i have not received any response from him so far 1mujhe apne laptop ko jald se jald theek karvana hai month is going to be done. The date was compiled on 13/09/2019, when i called customer care, he is saying that when it will happen, when the goods will come, it will be done.
My id acer 3285892i

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Hi,

I purchased acer aspire 3 a315-41-r95s on 25-august-2019 from vijay sale mira road branch, the serial no: nxgy9sl0018490e2d13400 and snid : [protected]. After using 3 to 4-time use, laptop not working.

I called acer customer care for the same issue on 28-september-2019, customer care executive has given me the basic troubleshooting, after troubleshooting laptop starts working. Next day again the same issue occurred. The same issue reported to customer care on 30-september-2019 and case id 3311970i.

Engineer visit to my place on 03-october-2019 to see the issue, after doing some troubleshooting from his end, he found the issue in power button which was not working. The engineer said need to replace the entire keyboard and went.

From that day i am calling customer care to take the follow-up. The same answer i am receiving. The spare part is not available.

I am disappointed with the acer product for this kind of service and product manufacturing.

Request you to replace the laptop with new or give me the service asap.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Purchased a brand new laptop acer e5-576 in may 2019…
Within a few days, it went wierd… And kept rebooting by itself… First got tech support over phone.. Then again problem persisted.. Then took to service centre.. They took a few days.. Then returned… Again the problem resurfaced… Took again to centre.. They said bios issue… Now it has been fixed after so many weeks… And now again… Keyboard is not working!!

What is wrong with acer quality now??
I would like a replacement considering the time, effort and money for the opportunity cost that has been spent in running around for the past few months for these repairs…

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I purchased an acer laptop (A515-51g-5673) from flipkart on dt 14/09/2019 and after twelve days the laptop is having issues related to booting and it's not getting start-up. While complaining to flipkart they stated that their returning policy of ten days is over so they can't do anything and closed my complaint without my issue being resolved. Then i complained to acer service center and one engineer also visited and diagnosed the issue is of keyboard replacement but till now nothing has been done. I'm mentally harassed by flipkart and acer company and now i want my money to be refunded.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

We own an acer monitor with snid [protected] which was brought on last year. As per the rule we have a warranty up to three years. Unfortunately our monitoring is not working from last week on wards. We contacted the customer service centre which is at kochi from were we brought the computer. They haven't take any action yet and we are very much disappointed in your services.