Acer India Customer Care

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Dear sir/madam,
I have given my car to acer motor services hyderabad. They have removed the screws but did not fix them back due to which my car door is broken. On asking them, they are behaving rude and not taking any serious responsibility to fix the issue. The mananger himself is saying to send pics of the identified areas where all screws need to be fixed but how could a common man understand where are they missing actually. Don't they have responsibility to check the car before delivery?
Please take necessary actions

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Laptop serial no. Nxgg2si0047010bc807600
Model no. Es1-132
Easy care serial no. Ecn[protected]
The laptop is not getting charged even though the charger is working on another laptop. To my best knowledge there might be some problem in the charging pin on laptop. My laptop is in warranty till march 2020. Please see to the matter as soon as possible because i need my laptop on daily basis.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Acer laptop purchuse tumorous to problem is a not canected to battery in laptop
My acer laptop 🔋 battery not canected to laptop
Charger canected to on may laptop remove charged to off may laptop batterry not is a canected plese help me and rrsue may complaints tomorrow. Sée laptop men problems to not battery laptop 🔋 not canected
To product men problem please help me tomorrow

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I am purchase acer laptop on 05/06/2019. On 17/08/2019 display of laptop broken while watching a video and complacent registered on same date. On 19/08/2019 service technician from service center visit my office and laptop is taken for repairing. But unfortunately the same is not repaired even after 10 days lapsed. Now i hate acer products and i never recommend to purchase acer products to my friends and relatives. I will start a campaign to hate acer products in my friends circle. Also i will think to file a complaint in consumer court.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

So, I bought the Acer KG241q monitor from amazon in November 2018 and the monitor worked great untill 21st of May 2019 as on the night of 21st the display went blank suddenly and then I heard some noise from the monitor after which the monitor never turned on so, on the very next day I contacted Acer's customer support where the representative registered my complaint and gave me a complaint ID for the same which is 3145977I ( that is a capital 'i' in the end) and told me that an tech engineer will visit my place in next 3-4 days but as expected no one turned up (even though I did sent the snap of serial no and ports of monitor to the engineer) so I contacted the customer support again after waiting for 4-5 days and this time they told me that the spare is not in stock so I have to wait 3-4 more days but the status of the spare is still 'unavailable' till today i.e. 13/06/19 and I have contacted many of the acer officials as well as their customers support many times but my problem hasn't been resolved and the worst thing is I don't have any idea whether my issue will even be resolved or not each passing day further increases my anger and anxiety as for someone like me who used to do a lot of work from home and study from online courses I have lost all my productivity in last 20+ days as I thought that a reputed brand like acer would understand the value of people's time .
I have experienced such a pathetic after sale service for the first time in my life and that too from a brand like acer, you people should have the common courtesy of providing with a temporary replacement since it's your fault that the spare is unavailable in your warehouse (especially for a product that you are still selling to people).

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I have bought this laptop in 2018 and till now laptop is facing soo many problems. keyboard have been changed 4 times after soo many mails and tweet and ignorance is there top priority. i was facing screen issue from start. But i ignored it but suddenly from one small black dot it kept increasing to 2 now there are white dots too, total nine dots. i asked acer first they said they don't cover this in warranty(pricey screen). again i tweeted acer soo many times then they replied and asked me to email them and they asked again for picture i have provided them then they logged the complain (case id 3271295I)and service engineer came and he can see the dots properly and acer need picture of dots in bios. should i use laptop in bios mode or play move in bios. service engineer requested acer for parts but acer clearly denied it and said it is a dead pixel but dead pixel(dead pixel doesn't change color from angle) and it is not covered under warranty and you should go to nearby service center and pay the charge to get the screen replaced. and they closed the case saying "DP-09-DISPLAY UNIFORMITY". many company chnage the screen witout hassel like MSI, HP, LENOVO but not ACER.i begged them to replace the screen and i am student and i can't pay for it even i have extended warranty then what's the use of warranty when a consumer have to pay for all important component mostly pricey one. now they are again ignoring me no email replies no tweets replies. worst after sale service i woul never suggest anyone to buy ACER laptops or any product.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

URGENT

Office of The Joint Director Prosecution Etawah (UP)

Latter No- Abhi-2019/comp./351 Date:[protected]

To,
UV Technologies Pvt. Ltd.
71 (L G F) Masjid Road, Bhogal,
NEW DELHI-110014.

Dear Sir,
YOURS SUPLIED DESKTOP ACER CPU MODEL VERITON NO. M4650G, SR.NO. UDVQ8S/151J0603030 IS NOT WORKING AND WARRANTY PERIOD RUNING NOW. SO THAT MY OFFICE GOVT. WORK IS HELD UP AND FACE HIGHLY PROBLEM.
I THEREFORE REQUESTED TO ENSURE CORRECT AND MAINTAIN THE ABOVE CUPU WITHIN TWO DAYS OF LETTER ISSUEING DATE. FOR KIND INFORMATION ALL THE RELATED PAPERS ARE ATTACHED HERE WITH.

ENCL: 05 PHOTO COPY PAPER.

(RAJPAL SINGH)
I/C Joint Director Prosecution
Etawah. (U.P.)
Mob. [protected]
Mob. [protected]
Mob. [protected]

MAIL ID: [protected]@in.aegisglobal.com

Copy to: D.G.Prosecution, Lucknow

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I bought it from amazon. Within 2 months display is distorted with some colors at the bottom screen. It is distorted from the startup screen itself. My friend owns a computer shop. So i went and ask about the problem, he said it must be the hardware problem and told me to claim to repair under warranty. I mailed many times to customer care, still i didn't get any response. Acer india must notice this problem and solve it as soon as possible.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Acer detachable laptop bought three months back, is in warranty period.
It is detachable laptop.
Keyboard and mouse not working properly sometimes work, sometimes not.
Lodge a complain to acer service centre on 4 th june.
But only via mail company is giving response it will take time, work is going on this issue.
Reference number-acr0611698
Case id[protected]

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Hi, my acer laptop crashed on 3rd sept 2019, which i bought online on 6th april 2019. I logged a complaint to acer for this matter and they send the service engineer, who diagnosed the issue as keyboard not working and promised that it will be replace within weak but it is in pending state since then. It's been over a month and yet the issue is not resolved.

I have mailed them multiple times but each time they tell me to wait and they will revert me asap but after that there is no reply from them.

Laptop serial number: nxh38si[protected]f93400

Logged a complaint with case id:3276893i.

At this point i lose my trust on the acer and if likely to go for a refund and they aren't keen on repairing the laptop