Acer India Customer Care

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

My laptop is purchased within a year. Since long the DVD writer provided with the laptop fails to read most of the DVDs which our another computor can well read. though I have tried to contact the customer service many a times no one is responding. About 10 days ago, once some one responded but he told me to hold on and till 15 to 20 minutesI got no reply. But when I contacted their services centres once in Bhubaneswor and once in Kolkata, the reply was they need a complaint number given by their customer care. But when the customer care is not atall responmding me though I have tried to contact them saveral times, where from I shall tell the customer care climpalint number. The service centres are not providing me the required service. My study has humpered a lot for the negligence of the company. I thing it is now effecting my carrier. Sitngent action is prayed for such lapses by the company.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I purchased a Laptop of Acer Aspiron Model no.5052. I had not used the Bluetooth on that for last 4 months since i purchased. One day I needed it. It did not work. I uninstall & reinstall the OS that there may be a skip of OS. When I complaint this issue to Acer. They said that this product does not have the Bluetooh where at Nehru Place Acer showroom salesman told it has it just to sell it out. Even button of bluetooth is there on the Laptop. They are saying "It may be the button but bluetooh is not there". It is an open cheat to customer. I am feeling cut off my hands. What should I do?

Can one help me?

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Sir/Mam,
I wants to inform you that i am totally dissatisfied with the service of the acer.The service they are providing is pathetic i had my laptop in warranty and have faced problem twice after purchasing it from mumbai. I have purchased my laptop from "VIJAY SALES, PLAM BEECH GALLERIA MALL, NAVI MUMBAI".
then have faced problem of DC BOARD within 4 months of puchase i m student in delhi so staying here itself in delhi i have approached service centre in lajpat nagar" K-42, DIGITAL SOLUTIONS CETRAL MARKET, LAJPAT 2, NEW DELHI".They replaced my DC BOARD.
Then i have faced problem of "MOTHER BOARD & DVD RAM" they have replaced my mother board and dvd ram but my laptop is with service centre from last 22 days they have replaced my mother board twice till then. still when i bought my laptop tommorw and again facing then lignings all over screen and nothing is coming on the screen accept ligning.They asked me to call up and then come to recive the delivery but once they pick up the call they say your shipment have not yet arrived kindly bear with us and we will inform u after 2-3 days they doin this from last 22 days and yet my laptop is not serviced properly i have personally visited them 7 times in 22 days and yet my laptop problem have not been solved i have my warranty got over and i am helpless in this concern what to do next
my wastage of time and money is on hype in order to visit them after every consecutive day. i am not understanding what to do next. still they have asked me to change my mother board on tuesday or monday the shipment of mother board comes from banglore and they are saying its problem in courier which comes from banglore due to which mother board is getting damaged evrytime they are not using quality products and making the life of consumer pathetic .
In due regards i want to plea you that please take some action agints them as i9 want to sue this acer company and this service centre for wasting my time and money.kindly guide me for the same
thanks& regards
Arun Pandey
iilm lodhi road
new delhi

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

acer computers are worth . i got one for xmas ,crashed two weeks later .acer cant even help . plus from shopnbc sold me an old model. can you say lawsuit.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

sir i am ajay singh made a complaint on 19/10/08 that left speaker of my acer Aspire 4720z laptop's
is not working properly but yet no action has been taken from company side. please do something in this direction..
thank you.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I HAVE BOUGHT A SYSTEM ACER 4530 FROM AUTHORISED DEALER ON 18.10.08 FOR RS.31000/- AND STILL THE SYSTEM HAVING VERY SLOW SPEED IT TAKES 10 TO 15 MIN TO LOAD AND THERE IS A JOKE THE SYSTEM CONFIG IS 2GB RAM AND 160GBHDD. I TRIED CUSTOMER CENTER FINALLY GOT DISAPPOINT. I DON'T KNOW HOW TO SOLVE THIS PROBLEM, PLEASE GUIDE ME TO REPLACE THIS SYSTEM OR LEGAL ACTION
AND I STROGNLY RECOMEND DON'T GO FOR ACER PRODUCT.

YOU GO HP OR LENOVA.

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Hi ,
This is MIMLY DUTTA , i had bought my laptop of the model ACER 3684 – N W X C i bearing the serial no. LXAZLOCO337140D16L2500 from SIMONY SYSTEMS AND SOLUTIONS PVT LTD , GUWAHATI on 14.07.07. But at present i'm not staying at GUWAHATI as i'm studying at ORISSA. So provide me the solution to my problem and also the information about the nearest dealer or service centre as soon as possible. Now the problem is that on turning on the laptop , no files or icons and drives can be accessed and even a sound comes when we place it on a desk or plane surface , while if we slightly tilt it or bend it , the sound doesn't comes , so how long can one hold it in such posture and do any work . So please do provide some assitance at your earnest and as soon as possible. (Note that i'm staying in ORISSA and not at GUWAHATI).

Do contact me at [protected]

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

i'm using acerextensa 4620 model i'm having a switch problem it's not work proparly, it taking too much time and power to start the machine.and its very hard to push

i'm student of ICFAI national collage, Ahmednagar(maharashatra)
cn u plz solve dis prblem as eraly as possible, no body took risk to try it.bcoz of it is in gurrenty period.
thank you…

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

Dear Sir/madam,
Key Board of my Laptop doesn't work properly untill the Fn is not pressed. Kindly help to sort out the problem. My mobile No. is [protected].

+91 80 3940 8700

+91 804070 8700

www.acer.co.in

"Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I m a physically handicapped person, purchased "acer" computer from the Asansol Book Fair ground in January 2007 (from dealer named Computer City, Asansol), in installment from Bajaj Finance and paid all installment in time, but despite of lapse of more than 9 months the did not give me either purchase receipt or warranty papers. In addition to this in the month of Nov'07 i requested them to improve my RAM from 128 MB to 512 MB, for which they charged Rs.1400/- . But recently, when despite of repeated request they did not send their soft were engineer for correcting my computer, i had to hire another soft were engineer, who find that the Computer City has added RAM of 256 MB with my original RAM of 128 MB. Since then i had tried contact the soft were engineer several times but could not succeed. As the Computer City, Asansol has cheated me, i m very much depressed. Also, as the show room is on 1st floor, i can't go there being handicapped person. So, i need your help fo9r justice and compensation at an early date.