Adani Gas Customer Care

Adani Gas — Service delay: New installation

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

We had register a complaint for new installation with service request no/ compliant no as C[protected] on 28th July, 2021. Till today 11.August.2021, our complaint is not being taken care of. We have made multiple calls at help desk no but still our compliant is not taken care of.

Our customer id is [protected].

Kindly advise when Can this be solved.
We are tired of following up with help desk center.

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Adani Gas — Rude behavior of staaf or manager

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

I told he give me a bill he says no bill bcz very line of customer very rude .
Than after i am angry that person he was try to hit me . Plz suspend person or manager i am regular customer of this pump

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Adani Gas — I am not getting any person from Adani Gas for site visit / Installation

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Dear Sir,

I have applied for a new connection of gas line but from last 2 month I haven’t receive any person from your side.
Every time when i am calling to customer care All those people are saying that it will resove within 24 hours but I think your 24 hours is equal to my 20 Days.

As I am complaining every day from last 20 days, I am calling everyday to customer care but not getting proper response.

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Adani Gas — Installation of Adani gas pipeline not started even after 90 days

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

I had requested for Adani new gas pipeline in the month of April 2021. My customer id is [protected]. I have submitted all the documents and have made payment too. I was promised that the entire installation process would be completed within 90 days. In my area my neighbours have Adani gas pipeline. It’s not that my sector doesn’t have gas pipeline. Now it has been more than 90 days and work has not even started. No one even came to see our premise. No one even called once. I called customer care many times. Every time they say that technician will come in 3 days for sure. But no one came. I even mailed many times at Nodalofficer.[protected]@adani.com but still no progress. Please do the needful. Really disappointed.

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Adani Gas — Complaint against worst services

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Had paid your all charges according to your services .Therefore only meters of your company’s gas line have been installed in my house and it has not been turned on. This is how you provide your service.
And your officer who gave the connection to all the houses of the whole line except my house does not have the responsibility that he did not come to our house to tell us anything. Apart from that, the officer named Kirit Bhai also says that if I come in person, there will be a charge. Now you tell me if all of them have paid the same price, why don’t I charge extra! And secondly, I spoke to your customer service representative last Friday and according to him, I have promised to connect my house till today, but it has not been resolved yet. And right now if I call, it’s still seven days. Now you tell me if I want to give feedback to someone for your company, I will just say that the service is not working properly. Now you are the one to say that we have invested behind you and it has all started with it, so we still have to order a cylinder refill.

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Adani Gas — Bill not generated for the last three months

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Customer ID [protected]

Pls note that my gas bill not generated for the last three months. No body visited and taken reading or no information rcvd from your side on the same.

Pls do needful

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Adani Gas — Inordinate delay for name transfer

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Customer ID [protected]

horrible experience… promptly encashed the cheque but the connection being is not being transferred or activated iin spite of more than 1.5 months and 10 phone calls so fat…!!!

No resons or any written communications but just false assurances by customer care executives

frustrating

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Adani Gas — Connection pending

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

This is to inform you that your services are the worst of all! The men who came go put the pipelines never came back to fill the holes they created at mutliple places infront of my house!
Secondly, your toll free number is as pathetic as your service, which never gets connected.

Thirdly, your customer care operators are least helpful.

Fourthly, the pipe line connection was done and a engineer was sent to run the connection by connecting the pipeline with the gas stove, the place where I reside, all of the residents have got their connection done with their gas stores. I called that only man who was doing the connection multiple times but he did not come, on calling several times, he only picked up to tell me that your tender with them has expired and I should file a complaint instead.
On calling your poor service support, I was informed that your company is no more responsible for providing the connection of the pipeline with the gas stove and that I should better look on myself for someone who can do that! What the hell!
Why all the other residents were provided with the connection then? That too free of cost???
I would like to know when you will send the person to make the connection!
My gas cylinder has run out and its already been 5 days since I have been waiting to get the connection done.
How irresponsible you people are??
If you cannot provide us the person for this work then better not expect us to make the payment for the pipeline and if you feel obliged or you won’t be able to provide any help then better remove your pipeline connection

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Adani Gas — Inordinate delay ifor name transfef

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Customer ID [protected]

horrible experience… promptly encashed the cheque but the connection being is not being transferred or activated iin spite of more than 1.5 months and 10 phone calls so fat…!!!

No resons or any written communications but just false assurances by customer care executives

frustrating

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Adani Gas — Excess bill amount in june-2021

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Customer ID No. [protected] માં માહે જુન-૨૦૨૧નાં ગેસ બીલમાં રૂ. ૩૨૦૮.૦૦ રૂપિયા ગેસ બીલ આવેલ છે. જે ધાર્યા પ્રમાણે વધારે છે તો ફરીથી ગેસ મીટર ચેક કરી બીલ આપવા વિનંતી.
આપના સહકાર સહ.

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