AJIO Customer Care

[Resolved]  Ajio — Money deducted and Order not Placed

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Today Aug 6, I tried to order an wall clock. The money was deducted, but I could see the order still not placed. Tried calling customer care and no one picked even after 11 min wait.
Please refund 1299.50.

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[Resolved]  Ajio — Amount debited but no confirmation

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

This morning I placed order from ajio worth 1244.50 through gpay and amount has been debited from my account but there’s no order placed and gpay status says that “transaction has been settled”.And also I tried contacting ajio customer care but there’s no reply for my mail or call. This is insane ajio. How can you be so careless, playing with people’s money???? I want my money back at the earliest.

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Ajio — Failed payment but amount got debited from my account. No response to helplien no or emails semnts

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Failed payment but amount got debited from my account. No response to calling helpline (infinite wait ); No response to 4 emails that I sent.

ISSUE:
Hi All,

The amount of Rs 1034 got debited twice from Citibank account (photo 1 below) and PAYTM account (photo 2 below) but order did not get processed. Kindly return the Rs 2068 back to me. Citibank refund still not happened.

Failed payment but amount got debited from my account. No response to helplien no or emails semnts
Failed payment but amount got debited from my account. No response to helplien no or emails semnts
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Ajio — Wrong product delivered, showing delivered but never delivered, no complaint resolution by your team

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

EX[protected]: I asked for exchange.. And in exchange u delivered wrong product. My item was track pant and I was delivered kurta.

EX[protected]: I order track pant and I was delivered with a top.

FL[protected] : it is showing delivered on 5 th July. It was never delivered. And I am raising complaints since that time and my problem is still not resolved.

I tried mailing you and calling you many times.. But no answer.

You are leaving me with no option but to go to consumer court.

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Ajio — Did not get Refund

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have ordered 2 tees in 1 order and 1 pyjamas in another order.
Then i have returned the products.
I received return pickup message for whole the product in one day.
And i handed over my 2 tees and 1 pyjama to the delivery boy.
But next day i am getting pickup message again for pyjama.
And i tried to contact customer care but there is no hell response…either on email or call.
The delivery boy to which i handed over my pyjama have to take only tees for return but he also took pyjama..and now i have nothing nor pyjama nor my refund back…such Hell experience with ajio customer care.

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Ajio — Missing product

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I had ordered puma shoes n I got received only one n not returned than complain

Missing product
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Ajio — Money debited from account but order not placed

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I ordered few items in Ajio app on 02 Aug 2021. Money of Rs.1, 191.31 is debited from account, but order is not placed in Ajio App. I mailed Ajio customer care, and sending follow up emails but no response since two days. Please refund my money back soon. I paid through UPI(Google Pay). Please find attached screenshot.

Money debited from account but order not placed
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Ajio — Money debited but no order ID

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I had placed an order for a product on AJIO on July 5. I tried to pay using Google pay but the payment failed but the money got debited.I checked my bank account as well. I tried checking their website on what to do but they said send an email. I sent two emails and there has been no response. I tried calling as well but their waiting time os too long or they aren’t just picking up. I would like my money back as soon as possible or I would like to receive the order I had placed.

Money debited but no order ID
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Ajio — Sliders

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I, have ordered an sliders an than i return them but till i have not received my payment back and in ajio app it was showing refund initiated on july 30 but till today i have not receive my payment i also try by calling ajio customer care but no response and i also try by emailing them but no response from email also
My order id is – FL[protected]

Sliders
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