I have tried to place an order of 6 tops and paid using phone pe. The amount Rs. 3815.11 got deducted but the order wasnt placed. Please help asap. Tried reaching ajio customer care but no response.
I have paid amount Rs 2098/- through Google pay money debited from my account but order not confirmed.
I Am really frustated now as my issue is still not resolved i havn’t received any refund yet my order was returned on 12th july and still i havn’t received any amount from ajio, even my emailing them so many times and also the phone. no. is never get forwarded to customer care executive. It was my bad luck that i buy something from ajio. Ajio is highluy unprofessional website and will not recommend this website to anyone.
Hi,
I returned two items from an order. A few days later I checked the status of refund to my surprise the item showed as not picked up. On contacting the customer care which is only available on emails. No one picks up the tele customer care despite 15-20 mins waiting time.
As per ajio I never returned these items, I met the delivery person again a few days later he said the items are lying with them in their office. I asked ajio to check with them but all they have to say is pls provide acknowledgment slip and delivery person phone number. I have none and hence I’ve asked them to check . Despite chasing this issue for over a month they have stopped responding and not refunding the money
I have cancelled my product.. Till now no money has been initiated.. Ajio is a reputated company.. I didn’t expect this kind of situation from this site.. Plz reufund my money ASAP..
I have returned my product more than a month ago, however the refund has not yet been credited to my source. I have been continuously calling their customer care number and mailing them, however there is no response from them.
I placed an order in the morning of 29th July 2021 . The money is debited from my account but order confirmation is on hault .
I have ordered four t-shirts from ajio . One of them was so long so I returned it as there is no exchange available at that time . Now instead of giving my amount back they refund me 9 rupees and 90 expired ajio points. Total refund money must be 275. I have contacted them 100 times but they didn’t help
I did not receive one item under the order ID: FL[protected]. And the other item received was the wrong product.
I have been trying for one month to contact customer care support but no one picks up the call. I have sent numerous mails to demand either the delivery of the product or my refund. But no response. I just receive some auto-generated emails.
It’s really sad that as a consumer we are paying for the product and we are not getting that product and then we are constantly begging for a refund.
I’m largely dissatisfied with the customer care services. I have been a regular user of AJIO but I doubt that I will use it anymore. It is such a mental trauma to e-mail every day. Call everyday and be on hold for 30 minutes and still nobody receives the call.
Blady ###,
How mANY TIMEs should I write a mail about my refund.
If I make a CALL TO CUSTOMER care even after waiting for 40min I cannot connect to CUSTOMER care executive to speak (almost 6 times happened to me and still no one will received)
It’s been more than a month ans still my refund is not credited to my account. You ### only update in App to make us fool. In reality no refund is initiated