Amazon India Customer Care

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Hello amazon,
Based on reviews only i bought a product "luv lungs". But i am shocked post recieving the product.
Seller kept small paper "gift voucher". If i am going to give 5 star rating for luv lungs on amazon and earn 50 rs refund straight away. Seller also provided wats app number to provide the screen shot to get refund thorugh google pay.
Please go through image inserted. Don't worry i will try to post in your official page as well so that most of them will be aware of it

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I have ordered a palak notes: antarctica krill oil i 1 mg antioxidant astaxanthin i 2.5x more bioavailable than fish oil i joints, heart & brain: 60 softgels vide order#[protected], dtd.13.01.2020. But i have received the said product internally opened. I have already given the said information through feedback.

You are therefore requested to take necessary immediate action to refund the same.

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I have sold four products on amazon india. All four product returned by buyer. The products i received in return are other products, which are not sold by us.

For this settlement, as per amazon india policy i initiated four safe-t claim against four product received. Our three safe-t claim approved by amazon team, but one claim is rejected by amazon team by mentioning reason that i have provided same product images that i have provided in other three claims.

I reverted team that, i have received same four products in four returns, which is not sold by us. If return received product is same then their images will also be same. So how i can share image of different product. Even i taken product images from different angels and resubmit safe-t claim. Again this claim is rejected by amazon team, without giving any justified reason.

I also logged case on seller portal, but no response from amazon team. I request you to look into this.

Below is case id for complaint lodged with amazon india

Case id – [protected] 12 december, 2019
Case id – [protected] 6 january, 2020

Thank you.

Kind regards
Ramanpreet singh
[protected]

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I ordered a lg monitor on order date

19-jan-2020

Order #[protected]

Order total – 29, 999.00 (1 item) with the name of pradeep naagar and it arrived on time but it's not in working condition, it was not even bubble wrapped. So i requested for refund and was told that next day product will be picked up and then refund will be issued.

But next day no one came to pick up and no one even contacted me. So i complaint about it to customer care and was assured it will be picked up next day. But next day also i received message that "pickup was cancelled at the time of picking".
So i again contacted customer care and again they rescheduled the pickup and told me that they have also filled complaint form and has directly sent pickup request to amazon pickup station.

But again next day same thing happened.
Next day also same thing happened.
This is going on for 15 days now, no one contacts me, no one comes at my place. All i get is message that pickup was canceled at the time of pickup.
My refund is also not happening because of this.

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

My amazon refund has been initiated on 15th jan2020 but not credited yet in my bank account. It almost 15days.. When i talked to amazon customer care they said then cant help me once amount has been refund then i called sbi customer care and mailed also but they have also no information regardinf refund and the reference no provided by amazon. I do charge dispute also but no use.. What shoud i do now my 9000 is vanished..

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I had renewed my membership on 28.1.2020 . However I could not view the videos . I had called your customer care number where the customer care executive FARAH did not respond well . I asked her to give the solution in a simplified manner but she seemed to be acting smart on doing so.
Pl provide the solution and do the needful ASAP .
This is the worst ever response received from any CC executive till date.

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I returned 3 orders which I didn't like for various reasons. 2 I returned on 22n Jan 2020 and one returned on 25 th Jan 2020.For all the items returned on 22 nd refund was initiatiated on 22nd an 23 rd respectively and and for 3rd one refund was initiatiated on 25 th but 3 to 5 working days timeframe has been over but still the amount is not reflecting my account. Lastly when I called Amazon customer care they said your refund got declined so we are Resubmitting your refund again and give the same dialogue of 3-5 business day.

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

On 3rd feb 2020 i done a recharge mobiqwik wallet at the time shown transaction successful after i checked my transaction history this time a difrnt msg is showing i.e paid through card ##$##@..my account amount deducted in my wallet .and i go to check my history open that is shows no invoice data found …also gave a complaints but they are not responding on my complaint ..
Till now i did'nt get any respose from mobiwick care..
so please solve my problem..
in future i never used this fraud site

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I have ordered a bycycle on 22 January from Amazon received the product on 27 January and placed a return request for the product same day as I have received a damaged product and the part of the product was missing.Since 27 January I have placed the request 7 times in counting through amazon app through mail.Contacted the customer care several times.The customer care is just accelating the master dropping down mail.The delivery team is reverting back and declining the order day by day and no action has been taking up.This is to request kindly look in the matter on priority basis.Otherwise I have to accelate the matter in consumer forum as it's been 7 days now.As I am just stuck the oder is to be replaced.So I am not getting the other till it's been picked up.
Harshita Tewari
[protected]
Almora
Uttarakhand
263601

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Refund Reference #74332740028002764471511
Disputed amount 1023
Refund initiated date 27/01/2020
I have pay 1023 amount on 22nd January 2020 through Amazon pay and I have applied for refund 27th January 2020.
But yet refund not received since
I request you to solve this issues.
I can't wait for my refund because I'm waiting for my refund for a long time.
Hence I request you to solve my issue.
I have already visit my home branch of Canara bank, gondia but it is not helpful
I don't no why they do not take serious about my refund and for taking any appropriate action. I have also talk with customer care of Canara bank and they also can't help me. Please, I request you to resolve my issues