Apollo Hospital Customer Care

[Resolved] Apollo Hospital — hb electrophoresis test

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

The blood sample was collected for the above mentioned test on 7th sept 2017. Until now the test results have not being shared by me. I did not even receive a call regarding what was the reason of delay any the report was not even uploaded unlike the previous tests. Payment was done on day of sample collection but no responsibility she by d clinic.

[Resolved] Apollo Hospital — exceptionally high price of general test at hospital facility

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

We are at apollo hospital delhi, and the price o[censored]ltrasound kub are very high 1700 inr and cost of same test in delhi is showing 400-1000 inr in delhi.

I request the concerned authority to put a upper cap on the the test across hospital for all test so the the general public should not suffer.

This is a serious issue and patient are suffering a lot because of this and we had to get the test in the same hospital because that is more practical and convenient.

Thanks and regards,
Akash gupta

[Resolved] Apollo Hospital — billing

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

I am from karur. My mother taking treatment in apollo loga hospital karur since apollo come to karur. I have paid more than ten laks bill amount for the past 7or 8 years. My mother admited on 15 sep and discharged on 18 sep. Id 15222. And while paying the bill i found the room rent was billed extra and i have not used the room and the billed it. Hence apollo group is the largest corporate hospital in india and why want to cheet the patients like charging extra. I belongs to karur and people in karur says apollo is costly and cheating. I getting treatment regular to my mom so i know the detiles.

[Resolved] Apollo Hospital — unnecessary amount has been taken without information.

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

My wife got admission in hospital and the bill was 56000 around after all the settlement of the bill they again took 3600 for insurance claim of 18000 which is settled in the bill, they have not informed us that if i do cash less from insurance then 17 % on insurance i have not been informed.

More over they told her that it has been done from modi govt.

Apollo Hospital — refunding the money

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

For some reasons i have cancelled tb test after the bill is generated. This thing happened around june. The new bill is also generated and i have requested for the refund of my money rs 4125.
I have been following up the the staff and i’m not getting any response till now…
Really frustated with your behaviour.. Need my refund request to be processed asap
Uhid : ckon[protected]

refunding the money

[Resolved] Apollo Hospital — how the private hospital are earning by illegal ways

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

My grand mother is admit in apollo hospital and we have spent 20 to 25 lacks in her treatment while we have b. P. L card and we came under aay category but nothing gone to simply to treatment of her and now she is going to die
As the doctors are saying

This is her uhid and apd1 [protected]

You can check the status of the pateint by contacting apollo hospital ([protected])

Do something otherwise my grandmother will be die

how the private hospital are earning by illegal ways
how the private hospital are earning by illegal ways
how the private hospital are earning by illegal ways
how the private hospital are earning by illegal ways

[Resolved] Apollo Hospital — consultation charges

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

My daughter, tanima das visited yours hospital in kolkata. Now, see what type of techniques to misguide the patient are going on in yours hospital.

1) in spite of being entitled of wbhs. Rs.1300 has bn chraged without any reason. None of wbhs code is there in receipt.

2) 02 nos. Of ointment of separate brand name but same composition prescribed by the dr.

Pl. Take needful to stop the silly technique for making the patients fool & refund rs.1300 immediately to my a/c no.[protected], ifs code: sbinooo7468.

consultation charges
consultation charges
consultation charges
consultation charges
consultation charges
consultation charges

[Resolved] Apollo Hospital — doctor ganesh/ worst ent and money minded doctor apollo hospital, vanagaram branch

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

Dr. Ganesh from apollo hospital vanagaram branch, he is a very worst ever ent doctor and full of money minded doctor. He is very rude and having pathetic behavior and usually treating patients without respects. I trusted apollo hospital and this doctor did a nasal operation to me. After the operation this doctor asked me to visit him regularly and he charged me for all the time.

Even after paid huge money for operation and paying rs.600 (One time visit charge) all the time i didn't got cured or felt normal. The prescribing tablets from him are highly priced and i got some other side effects for that medicines.

He wants me to visit him regularly and pay consultation fees rather than curing the disease. As i come to know his behaviour i visited other ent hospital and within two days i'm cured and now feeling normal. Please don't go for this doctor for ent problem as he is only taking money rather than solving problems. He is not a friendly or problem solving doctor, he is a corporate money minded doctor.

My mother in law went to him for the throat problems and this doctor suggested her to take test for abdomen and after taking the test he is asking who asked you to take this test. We have his own handwritten copy for the abdomen test. And he wants all the tests to be taken only from the apollo hospital, he is not accepting outside scan reports. All the medicines he prescribed to my mother in law has side effects and now she stopped to take.

My whole family regularly go for apollo hospital for any problems, now because of this doctor i'm really disappointed about apollo. I trust the apollo hospital will read the complaint. Nowadays doctors are becomes money minded and even paying huge money also they don't want patients to cure.

[Resolved] Apollo Hospital — apollo hospital chennai laparoscopy purpose

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

Sir
My wife shamima sharmin zarrna, uhid ac (If needed then inform), did laparoscopy at cennai appollo womes cardle hospital 09 march 2018. Now she came back bangladesh. Her period date was 11 march 2018. But up to now period does not start and feeling vomiting. Today i have tried to check pregnancy, doctor check & got 1.5 months pregnant. I told doctor that chennai apollo did laparoscopy 09 march 2018. Doctor told that it is impossible that if laparoscopy happen then not possible to become pregnant. Bangladesh doctor said they just cut his abdomen but nothing done there. They taken 85000 inr. I tried to contact them but they did not answer. Please help me as a foreigner.

Doctor name-dr. Sumona monohar (Who did fraud laparoscopy)

[Resolved] Apollo Hospital — urgent – change of room, accommodation with dengue patient.

phone
+91 44 2829 3333
+91 44 2829 0200
website
www.apollohospitals.com
location
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

I am currently admitted to apollo bilaspur, since 8th jan 2018. I am an occupant of semi private ward. I am having a high risk pregnancy and in early 1st trimester.

Today an outsider dengue patient was admitted to my room (As confirmed by lab reports). The service manager accommodated patient suffering from dengue in my room and there are mosquitoes in my room exposing me to risk of being infected from transmission from mosquito. Such patient must be admitted to patients with similar disease or should be admitted to quarantined or private ward.

After confronting the same with service manager, who replied after 1.5 hours, the service manager lady was very rude and told me that you have two options:

1. The dengue patient to be shifted to another room (To which the other patient refused)

2. You may shift to other ward, to this i agreed although i am admitted here since long and on complete bed rest, but service manager offered me the room where one child was suffering from viral fever i. E. A similar option.

And then she walked off without completely hearing me out and resolving my issue.

This kind of irresponsible and unprofessional behaviour is not expected from a premier hospital having a national presence. I've been utterly dissatisfied and frustrated how the matter has been handled by the management.

I've already been through a lot and can't take any kind of risk which may affect me and my pregnancy. So i once again request that this matter must be dealt pragmatically and swiftly understanding my situation. Please avoid the risk involved as my life is apollo's responsibility which it seems that they are not cared of, which is scary and mentally frustrating. Doctor has advised me complete rest – physically and mentally. Therefore please once again i request to attend the matter on the urgent basis.