Freecharge Payment Technologies / FreeCharge.in Customer Care

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

TICKET NO.962956

I havenot received cashback for one of my recharge.I rasied a ticket with their customer support and got email saying that your cashback will be credited within 24-48 hours .Nothing has received yet infact they are closing this ticket stating it as resolved.

my email id is – [protected]@gmail.com

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Sir mere ac ebay.in ki taraf se 150 rupay refund kye gye but mere ac me nhi aaye sir meri aapsse reqvest hai ki aap muje mera pesa lotta de sir mere pass tranation id HFRW[protected] hai sir plese help me muje mera refund aabi tak nhi mila hai plese help me sr ples hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh…⇄ me

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Dear Sir/Madam,
I am to state that I have added Rs.250 on 23rd January 2017 and I have had a balance of Rs.104 in my freecharge wallet. But suddenly my account has been suspended and I am not able to access my account having Rs.354 in my account.

Then I have requested them via mail that to reopen my account on 24th of January, 2017 but they have just replied me the matter I have enclosed the images of that. So I continuously replied them 4-5 times till date to sort out this matter for reopening my account or for the refund of my Rs.354 to my bank account. But they denied every time and replied me the same message.

Hence I request you to sort out this matter as soon as possible so that I can get my money back i.e. Rs.354 and hope you will definitely solve my issue as a lesson, freecharge can never cheat with its valuable customers again.

Thank You

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have made online transaction on 09.01.2017. for payment of Electricity bill of TSSPDCL through Freecharge wallet. An amount of Rd 559.00 was deducted from my Debit card of Kotak Mahindra Bank. Later I received SMS from Freecharge stating that Transaction was unsuccessful and refund will be initiated. But amount is not refunded. After giving so many complaints they are again and again giving same reply is initiated and requesting to contact bank. But the bank authorities are saying that no amount is refunded. In spite of repeated complaints Freecharge wallet is not refunding my amount. It is requested to instruct them to refund immediately.

Amarnath
Miyapur
Hyderabad

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Dear Sir/Ma'am,

On 12th of Jan when I tried to load money in my freecharge wallet, my 1000 rupees diducted from my account but not showing in wallet.
And I got this SMS on 12th Jan that:
Hi Anirban Das, We are sorry that your attempt to add Rs. 1000 to your FreeCharge wallet has failed. If money was debited from your card/bank account, it will be credited back within 5 to 7 days.

Now today is 4th Feb, didn't get refund.I also emailed to freecharge founder Kunal shah, but didn't get any reply.

Please do something because this is my hard earned money, and this company is trying to loot, i think.

Mobile no: [protected]
1000 rupees deducted on 12 Jan 2017
freecharge ticket no: Ticket # 958979

Thanks

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

SDVM[protected] it's not recharge
Rs 279/_

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have done a recharge of rupees 250 on my aunts number [protected] on 29th Jan 17 that recharge was not successful and we received a message that money will be credited back to your FreeCharge wallet in 3 hours it's been 1 week we have not received that money my order id is -FCVI[protected] I have also sent emails to FreeCharge team but they have not responded me till date please try to resolve this problem for me I have also share one photo were u will see that recharge is not successfull but they have mentioned that money is refunded but it is not and if they have done that then I want to know were they have sent that money in my FreeCharge wallet or in my account

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

[protected]@gmail.com (replied)
Feb 04, 2017 11:29 PM

Dear Sir/Madam,

I accidentally en cashed money to my Google play balance, I want my money back in my bank account.

Details are as following serial no.[protected].

Please do the needful to initiate refund in my account at earliest. i mailed this request to [protected]@freecharge.com customer support but they are not willing to revert my INR 700 back in my account please do the needful.
Deepanshu Shrivastava
Mob.[protected]

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Order Id : FCEA[protected]
Recharge Failed but Deduct Bank Account Payment

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Sir my contact no. Of freecharge is [protected]
Made a bill payment transaction was not succesfull money was being debited but after 7 days also still money not again get credited to my account
Payment was of 2882. And its a big amount plz solve my problem and get mt account credit again with 2882rs plzzz