Freecharge Payment Technologies / FreeCharge.in Customer Care

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

FreeCharge acting in a totally arbitrary manner has blocked my account which contained my debit card details and also a sum of RS. 214 was there in my wallet. Despite sending them a lot of mails, I was only getting the same set of their computer generated replies, which made the purpose for which their customer care existed as redundant. I even asked them to cite me the reasons for which my account was blocked but it all fell to their deaf ears. Even the customer service number that these people have provided is always busy.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have placed order on salebhai.com website where offer on pay with freecharge and get Rs: 50/- cashback but after placing order and also no cashback till now, credit immediately cashback:
Account email: [protected]@gmail.com
Transaction Id:
ORDER ID[protected]
cash back due by freecharge: rs: 50/-
credit the above same immediately!
Already i made complaint wher reply received as credited in 24 to 48 hours already but till now no credit, Is freecharge fake?
If not then credit the cashback as stated above!

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have needed some money for my personal urgent work. So I have added Rs 15000 in freecharge wallet from some of my credit cards on 27 Jan 2017 . After 3 day, I am trying to withdraw my money to my verified account. Freecharge is not giving my money due to some error in freecharge wallet. I have sent an mail for this on 30 Jan 2017. I have gotten reply with "Ticket # 1073098 – Unable to withdraw money to account" message. I have tried to call customer care many time but call is not connecting. I am very disappointing. Please give me permission to withdraw of my money.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi,

I tried to add 270 Rs. in my freecharge wallet on 20th jan but amount got deducted from my bank and money is not added to my wallet. I done the same thing 2 times and both the time 270 Rs. got deducted and on 23 january only only 270 Rs. refunded to my bank and another 270 Rs. is still pending. I mailed them so many times but they are not responding positively and also not taking it seriously. I request you to please get my amount Rs. 270 refunded.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

My freecharge e-mail id is mervin.fernandes.[protected]@gmail.com

Tempted by the Freecharge IRCTC offer, which offered Rs 75 as cashback, I booked a train ticket and paid via Freecharge.

However, there is still no sign of the cash back. I wrote to Freecharge and was provided ticket 1007118. I was even promised the cash back in 48 hours.

It has now been weeks and still no sign of the cashback.

I must say, these people only want to Con people. Nothing comes free.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I made a payment of electricity bill of inr 1662 on the Freecharge app but they deducted the amount twice. Later I got a maessage from freecharge app that the refund has been initiated on[protected], but till today[protected] I got no refund they are not responding appropriately to my mails niether they have any contact number. They are just avoiding my queries by replying inappropriately.
Kindly help me.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi Team,

I ordered pizza on date 19 January 2017 from domino's pizza through freecharge While checking out or at the time of choose payment option, I selected freecharge wallet in which i had RS 1000. When I had finally completed the transaction and was being directed back to the website, it showed a message that 'an error has occured and the order has not been placed'.Then I got a message and email from freecharge saying that you successfully paid Rs 496 at domino's pizza via freecharge and also received SMS from freecharge for balance deduction. Even I called domino's customer care to confirm and they said they had not received any order from my side .My order I'd is in below screenshot.
I hope that the matter would be fixed. pls refund my money. Even these guys have no customer care number to reach.
Highly Disappointed.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I made a bill payment of bses Yamuna so after enter the otp of bank the payment was failed and the amount is deducted from bank please refund my money of rs 580 in my FreeCharge wallet-[protected], vaibhav Jain.PlZz help hurry.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Its Freecharge this time!!! (Please see the images as my proof)

1. I received a mail from freecharge related to an offer (as shown in the attached image).

2. I recharged using my freecharge balance to get cashback as per the offer's terms and conditions (as shown in another image).

3. Now, they are saying the offer was only for Debit/Credit card transactions.

I don't want my cashback but I would like to know how many ppl all over India have recharged like this and get fooled by this plan.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I made a payment of electricity bill of inr 1650 on the Freecharge app but they deducted the amount twice. Later I got a maessage from freecharge app that the refund has been initiated on 28 jan 2107 but till today[protected] I got no refund they are not responding appropriately to my mails niether they have any contact number. They are just avoiding my queries by replying inappropriately.
Kindly help me.