Freecharge Payment Technologies / FreeCharge.in Customer Care

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

My freecharge account phone number is [protected], mail id : bishwanath.[protected]@gmail.com, name : BISWANATH CHARAN
I tried to recharge my freecharge account with rupees 300 from net banking but it failed though money was deducted from my axis bank account on 28.01.17 sunday.
I have received a sms from freecharge authority that attempt to add Rs. 300 to your feecharge wallet has failed, it will be credicted back within 5days.
Till now I didn't get my refund amount for the same.

Transaction details: INB/[protected]/PAYU.IN/Pay To Freecharge through axis bank.

Freecharge has mo customer care number or mail id, I couldn't connect to the concern authority.

Please need help to get back my refund amount

[protected]
PRA OC-[protected][protected]

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi Team,

I see while making this transaction, I got an error message saying try again unable to process this transaction.
But I see in mail this is sucessfully and my account is debited with 399, as this transaction was not sucessfull, Â
I made one more transaction to pay at Abhibus using my credit card for 399 and this time it is sucessfull,
Can you please refund this 75 + 324 amount back into my freecharge account so that I will use it for my future transactions.
Please give me any customer care numbers so that I can directly talk to them as well.

Ticket No: 1069066
Order No: O_22939065

Thanks and Regards,
Pavan

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Dear Team,

Used Freecharge on 30th January, 2017 for payment of Electicity bill of Rs.510 (twicely) i.e Rs.1020
Transaction ID 1: FCEA[protected]
Transaction ID 2: FCEA[protected]

Waited for 5 days for refunding same but not received any responce from Freecharge Team.

Kindly look out the matter and help me in refund.

Regards,
Sushant Mestri
[protected]

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I had ordered cushion from printvenue on 28th January 2017 and order id was[protected]. Printvenue customer care team is saying they have not received any payment but my freecharge wallet account is debited by Rs.524. Where is my amount now? From so many days i am sending email to freecharge, i am not getting any reply. Whenever i call no one answers or else line is busy. Please do the needful. 

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I am using freecharge for digital payment. few days back they suspended my account because they had detected some suspicious activity in my account. As per process I have email them number of times but these guys are not responding the cause and not activated my account. Today I have received email from them saying "With regards to your query, on checking with our internal team, it has been confirmed that the account has been blocked due to security reasons. Hence, the account cannot be unblocked further."

Now what about my pending wallet balance? How I will get my balance? How some company blocked my money in such way?

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I was paying light bill the amount is debited and showing success but the bill payment is showing failed and the add money is showing success but money is not reflect in wallet

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have paid the electricity bill by using freecharge payment get deducted from bank ac but not made to electricity board. Refund was initiated by freecharge on 25 Jan 2017 but till date it is not credited in bank. After sending 7 emails there is no proper response from freecharge.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

ORDER ID: 96149368

I booked a ticket on 13th Jan 2017 for travel between Bangalore to Coimbatore with a fare of 990 Rs through Freecharge Money. The money was credited but the ticket was not generated, this was not the first time this is happening, but at least then the amount taken would be credited in a week's time, but this is pending for more than 4 weeks now.

I have received only 75 Rs as Cash Back nearly 915 Rs is still pending from Freecharge. To summarize out of 990 Rs, in that 815 Rs is debited through Online Payment and 175 Rs from Freecharge wallet.

I am really fed up chasing the Freecharge for the refund of the amount taken and i have not received any appropriate response on current status.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

This freecharge is a fraud organization..I am Rajendra Kumar Jena..on 01/02/2017 I have loaded 4400 rupees to my freecharge wallet..but still now i am unable to withdraw my amount to my bank account..I have mailed them more than 5 times still they are not solving my issue..they are playing with the feeling of the customers..it is our hard earned money..you have no right to make it just a shear waste of bugs..

Height of fraudulent of these guys are damn high..I know now they will project about some suspicious activity of my account as their excuse..but will not tell clearly what is that activity..the reason is they have not even a single point to put their reality..so now they will try to make an excuse by taking the help of the word "suspicious activity"..

what about my money.. tell me how do and when do i will get it back..trust me..just give me back my money this time..and I will not even login to your site again..

why you guys are looting the customers..why don't you start begging..bcoz begging is better that looting..dont you have atleast a little shame..

it's my hard earned money..dont play with it..return me back my money..

My mail ID- [protected]@gmail.com

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi All,

I was paying my Reliance bill on 9th January 2017 (RS-574/-) from FREECHARGE wallet .It got debited from FREECHARGE wallet with a confirmation email stating that "Your Recharge is successful" . But in other end the same amount is not reflecting from Reliance side. I had emailed Reliance to investigate more on this, as a result i got a call from reliance stating that "the amount is not reflecting in your account and is pending with FREECHARGE, please check with FREECHARGE Team, As this was an attempt from 3rd party recharge so we cannot provide further assistance".

Regardng this i have emailed many times to FREECHARGE but they are not at all responding properly. Simply they are sending the same email by stating that" we will check on this issue".

Its already been 28 days over, but my payment is still pending with FREE CHARGE . They are not at all refunding to my wallet .Please take necessary action to resolve the issue.