AJIO Customer Care

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Dear Ajio,
Here Wangel Tamang . It was very sad thing to hear today that I have bought a shoes sometime back and I had returned the product day after I had received my product because of size issues . But today after waiting for almost 10 days after returning product was waiting for refund . I got the news that it will not be refunded to me because the product that I had sent it back is not matching . So this was the matter I don’t know what got wrong and I am a person who do transaction here in ajio often but I am sad today after hearing the news about it. Because I don’t think its my problem or I had done something wrong . Hope you understand my situation and look after the matter as soon as possible . I should be able to get back my money that’s important to me. I waited for two days more because I was told to wait but I didn’t get any reply from you end . It’s sad experience for me .
And it’s been more than 25 days not yet resolved and everytime I seek for updates it’s delayed continuously .
Hope my problem get solved ASAP.
Thanking you

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

This is the mail I have sent on 7/5/21,
Dear Sir,

Please be informed that we have purchased Men casual wear vide order no: keeping in view 100% cotton, same was mentioned in description on line display (few photos attached). But when we recieved items, except 2 T shirts, all the lower and shorts were not 100% cotton (few photos attached).

We tried to returned on line multiple times, but showing “URL authorization failed” (photo attached).
Kindly arrange to return 6 items, invoice attached. Your personal attention is solicited at your earliest.

In case of any clarification / issue, may reach out on mobile nos.

Regards

Ratna Sinha
[protected]/ [protected]

Sorry to inform you that nothing has moved forward, simply you are sending same mail again and again, with some cosmetic changes. Still I am waiting for return pick up. We have not received any SMS or Call so far. You are taking it lightly.

You are forcing me to go for legal action. I have all the mail communication with me.
You will be responsible for any consequence occur in this regard.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Hi
I tried ordering for a UCB bag, from my registered account but in the process of paying, my amount got deducted but the order didn’t get placed, let me know how can I get the refund.

Attaching a proof of the payment

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

On 13th I place order in ajio website. My money debited from my account but order not confirmed. It’s been 21 days, but I didn’t get my refund money till now. Whenever I am asking about update on my complaint, customer care people are just postpone the update date.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I had placed and order id : FL[protected] with 3 items on 9th May and after its delivery on 21st May i had placed an exchange request order id : EX[protected] worth Rs.1657.

The courier agent who came on 24th May picked up the 3 items and delivered to me one item among the three that day.. when i asked him, he had told me that the rest two will be delivered on the next day. This exchange pick up is not reflected or updated in the ajio app till date. Also the same about the one that got delivered that day is neither reflected.

The next delivery agent who came on 27th May did not deliver my remaining products saying that my items to be picked up are pending. AJIO’S delivery agents’ miscommunication has resulted with me not receiving my product or my refund.

I contacted ajio through email and provided them with the details of my exchange pick up, the delivery agent’s number etc. They asked me to wait. It has been one week and till now there is no contact from ajio regarding the same.. and till now nothing is updated in the site..

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Hai my name is kalyan kumar my order number is Order ID : FL[protected] puma wallet and my RETURN ID: RT36391430 I want my refund now because tooo much late, many times called customer care service they are extended time, first time I see this type of worst service and waste service from ajio, I want my refund quickly

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I placed an order on AJIO on 30th may and paid via UPI. The money got debited but I didn’t receive any order confirmation

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Hello

It’s been a month since I returned their product
They delivered the wrong product first and after I returned they initiated the refund late (20 May) and still did not refund the money

The customer care gives false promises
Keep me on hold for 15-20 mins

They are not refunding for the order id FL[protected]

Please raise a complain and help me

Thank you

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have ordered through cashkaro on ajio on 30may of rs 986. payment has done but order not placed. Also nothing is visible on ajio. I want my money back. I am attaching some prof of payment

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I am here to inform you that the money got debited from my bank account but the orders not placed yet. I have been waiting for those products to arrive since forever and now finally when its arrived that i had to face a problem with the transaction .theirs been no response to my emails and calls on customercare helplines.kindly look into it.