AJIO Customer Care

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I made a order 2 jeans from Ajio . After payment from paytm wallet it was written done but when i came back to ajio he loged me out of the application . And when i again signed in there was no order in order book and my amount was deducted and as well as my ajio Wallet amount was also deducted.
And order not yet showing in order book nor any message of confirmation.

Paytm wallet transaction id :
[protected]
Order id :
PSUzZvdINEeu6IPOrj1gMeQ

Paytm wallet amount : Rs1323.38
Ajio wallet amount : Rs164

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I ordered a sweatshirt from Ajio on the 10 of June and delivered it by 18 June. Today I washed the sweatshirt in normal water and all the print came out. My order id is – FL[protected]. Please look after this matter.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have returned product but there is no update on ajio portal and didn’t receive refund.
Customer care is also not receiving calls and they don’t reply on email as well.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have placed a order using google pay.. Money has debited from my account but when I get back to my app i found those in my bag… And it shows there is no oreder been placed

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I just recently ordered 7 items from ajio and paid for it via Google pay. After a while the amount was debited from my bank account but I couldn’t have seen my order confirmed on ajio app. what should I do?

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have placrd order and done upi payment however order was not placed
But my money is deducted

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I ordered 3 Packs of sleeveless vests (Each Pack Containing 3 sleeveless vests) i.e., 9 in total.
But to my surprise one of the packs has only 2 of them and one pack has only one i.e., 6 in total.
I paid Rs.1491 for 3 packs containing 3 each. This is clearly a case of fraud from the seller and Ajio.

I haven’t experienced this kind of behaviour from Ajio prior to this, being such a reputed brand. This is ridiculous on the part of the seller that too Reliance Retail.
I will propose this issue on every forum possible. This is clearly an issue o[censored]nfair trade practices followed by Ajio.

I am also attaching pictures of the bill and the product received from Ajio for your reference.

Seller/Consignor: RELIANCE RETAIL LIMITED
RRL TST GURSAHAIGANJ, KAUSHAL, TRANSPORT CO, TIRWA ROAD GURSAHAIGANJ, UP 209722

Kindly initiate a refund/replacement or send the missing items as soon as possible, the packs are intact and in unused condition.
Resolve the issue at the earliest.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Problem no.1- I had generated an issue with a product that I returned with id FL[protected], I had returned the product but It was never reflected in the app . what am I supposed to do?I received many calls that my problem will be addressed and seems like you guys just forgot about it .I was asked the acknowledgement receipt but The delivery person never gave the acknowledgment receipt. And I had raised this complaint before also that this happened and never heard from them.
Problem no. 2-I had placed an order with ajio in november, the amount got transacted but the order wasnt placed, so I waited for some days for refund, which I havent received till now, I have written so many mails to them, they dont reply to it.
1. Transaction Reference number-T2011111926096067781298

2. Payment Gateway -PSnGXPCQlEeud8y9L1qz2SQ

3. Number of times debit happened-Once

4. Total Amount-1593

5. Mode of Payment-UPI phone pe

6. Bank Name-SBI

7. Date of Transaction-11 NOV 2020

8. Time of Transaction-7:26 PM.
I have all the mails and the screenshots as well

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have placed an order on 18 June 2021, made payment via phonepe. The amount got deducted but order didn’t get placed. Please place the order or refund the amount.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

We have ordered some clothes from Ajio website during mid March 2021. The initial transaction payment did not go through and so we tried with one of our other bank cards and the payment was successful and order got placed. After 3 days, to our surprise, the initial card which got declined for purchase also got charged with the same amount. We started requesting them that this transaction got duplicated, sent all the proofs from our banks for multiple times, called to the customer service representative multiple times in the last 90 days ( till date – June 20th 2021 ) and they keep informing us that we will refund you by this date and that date and it never happens. We are tired following up with them and this is a huge scam which they are doing by holding people money. Customer service is terrible and they do not know how to handle these kind of small situations. I hope they fix their customer service group coordination before they run out of people trust.

In short, I will never go back to ajio for purchasing anything because of this bad experience.

If there is a possibility of helping us get a refund, please reply me .

Thanks