AJIO Customer Care

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have ordered some product on 29 March 2021 from Ajio and due to some reason I am not receive that from the courier, so the product return to the seller. Then ajio initiated a refund on 5 April 2021, but the refund is not credited to my account till now (10 May 2021). It is more than one month passed and I am contacted Ajio customer care many times in this one month time and they provide me every time a resolution that” it will resolve after two days”, but nothing happened. I have also send them my bank statement for inquiry of the transaction, but nothing has been done. They are doing fraud with me.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Sir/madam i have return 3 products to ajio. My return id is RT33431166. I have a proof of 3 returned products. But ajio reshipped via ECOM 2 products instead of 3 products and that two products was wrong item. I have return 3 orignal products. In reship i get 2 different products. One product is missing. Reship ECOM NO. IS [protected]. So you can easily check via return id and ECOM no. How ajio make a fraud with customer. Ajio customerscare service never trust on customers. Customercare dont response to service . I shared all the details so you can easily verify all the details ask them to refund my amout as soon as possilbe. Refund amount is rs 659. Please help me to refund my amount.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

In March-21 month, AJIO blocked my shopping account. After that I mail them to unblock my account, but when didn’t unblock my account, I requested for transfer my wallet amount to my bank account. I mailed them many times, but they always give me next due date. Sometimes they told me by mail that please mail us from registered mail ID. I always mail with registered mail ID, I confirm all details with their customer care by calling toll free number many times. I also raised complaint for transfer wallet amount. Complaint No. COM[protected]. My total wallet amount is approx 6700rs. BANK ACCOUNT DETAILS :
Monika Sharma
AC No.[protected]
IFSC Code – CNRB0003198
AJIO’s mail response team and customer care team for calls both are different. Communication of both teams are negligible. On call they confirm all the details and asked me for mail them with details for bank transfer of amount, but when I mail them they didn’t respond properly or write me mail us with right mail ID.
Registered mail ID : monika[protected]@gmail.com
I attached some screenshots of emails of refund for proof of registered mail ID. AJIO also send me mail on this mail ID, but when mailed for refund they said this is not my mail ID. Please Help me for refund my all wallet amount in my bank account.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I cancel my order on 26_4_2021. And it was told by the ajio that I would get refund in 5-7 days, but today it has been more than 5-7 days since I got no refund. I have mail ajio many times but But they just said I’ll get refund soon. What the hell..

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I am not able to login into my account. As there is a some amount in my ajio wallet, i am not able to access the account. i am trying to login from last two days. No customer support is given from the company. Please help me out of this.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I purchased the product of ROZVEH ON[protected].
The product was delivered to me. As this is not fit to me I opted for Return.
My Ajio package with AWB [protected] – Delhivery . The delivery boyHAS not taKEN the product by mentioning the reason that the the Tag number is not tallying. But I have placed the return what ever you have delivered to me.

But there was no response from AJIO team
Kindly see my mailS
your AJIO complaint, with ID COM[protected]

AJIO team is simply making aUTO recorded call me. It’s also no use.
Please tell me whether you are taking back the product or not.
I am facing lot of disappointment with you.
Please resolve the issue at the earliest.
I am using Amazon, flipcart, Myntra e commerce websites. There I am not facing any troubles.
If this happens to be repeated the same reflects in your business.
Please arrange call back to me with your team so that I will explain indetail.

Till today there was no response. Simply you are giveing recorded messages. no action at all
plase talk to me once.
nOW THE Return window is closed.
my Mobile number is [protected]

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have received my order on 20th April 2021 and since I’ve to return the product, it’s saying order not yet delivered, I called the customer executives a lot, the response is always same “WAIT FOR 2 more days”
I’ve been patiently quite since 11 days, how to return the products back if there’s no return option for it.

I’ll share snapshot, do check it, it’s in packed since 14th April, and I received it on 20th, but not marked as delivered.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Sir/Madam I Have Ordered 3 Products From AJIO My Order Is FL[protected]. Because Of Smaller In Size So I Was Return All 3 Products. Later I Was Recieved A Mail From Ajio As Your Return Products Was Non Ajio Products And They Reship To Me. When I Was Opened Reship Products It Was Changed Products I Did Not Return That Products And I Have Return 3 Products Instead Of 3 I Getting 2 Products In Reship One Products Is Missing. And That 2 Products Are Different. He Pick Orignal Products And Sending Me Local Products. I Was Return Orignal Products Bt Still In Did Not Get Refund Amount Till Now. 1month Is Completed Still My Problem Not Solve Because Of AJIO FRAUD. I Called To Ajio Customercare They Are Not Supporting To Customers. They Dont Response To Customers Worst Service In Ajio Customerscare Service.

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I ordered 2 it’s from ajio on 2 April total amount I paid was 1919/_ through airtel wallet. One product which was not even dispatched I canceled and got refund withing 3 to5 days in my airtel wallet but the second item was delivered and because of colour issue I returned it on 9 April till now 27 April I didn’t get any refund of amount 999.50 which pending . Plz resolve my issue.🙏

www.ajio.com

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I just made an order on jio my payment From phoney pay upu and Ajio wallet Both has been deducted but end up showing payment failed please pay again.
This was my first ever shop on AJIO and worst experience in online shop.
Kindly send my money back and keep your products with you. I don’t want this type of experience in online shop.
Customer care is also not responding.