Apollo Pharmacy Customer Care

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Ordered Apollo pulse Oximeter of apollo 24/7 app on April 19 received the package on 22 april the Oximeter battery lid isn’t fitting properly from the day I got it called the apollo pharmacy store that sent the Oximeter asked for a replacement they asked meto share the images of the Oximeter and bill to their number later told me they can’t replace online order products without any mail from apollo emailed the apollo customer care they called me after few days and asked me to mail the images of the Oximeter for further proceedings share the images of the Oximeter as they asked me to later the apollo pharmacy store called me on may 8 telling me they’re sending another Oximeter to replace with the one O got yet they haven’t done anything I continuously contacted them asked them about the replacement after few weeks they told they haven’t received any mail regarding the replacement The email bit of apollo customer care replies doesn’t takes any action A reputated pharma and hospital brand doesn’t have a proper customer care you can’t contact them directly the staff of apollo pharmacy doesn’t know anything I am thinking of proceeding legally.

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

My dear sir tomorrow Apollo pharmacy DLF (code -13310) transaction amount 2123.bill Apollo advantage balance no add.

Please balance add my transaction

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Apollo pharmacy, chinnavedampati, Thudiyalur Saravanmapatti, Coimbatore branch is not giving hand sanitizer. The bottle they ket is empty for an year and no seriousness on safety..

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

I placed a single order on April 30, and it is split into two orders.
1st order ID :[protected] worth Rs. 122.50
(Rs. 99.80 from debit card and 22.70 from apollo credits)

2nd order ID :[protected] worth Rs. 691.25
(Rs. 563.13 from debit card and 128.12 from apollo credits)

The order is cancelled on 2nd May, I have received the refund of 122.50 for[protected]

I did not get refund for[protected] worth 691.25, after multiple follow ups with customer care they are mixing up the refund of these two orders and is not resolving the[protected] refund.

I did not receive any refund for[protected].

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

8 May I had ordered medicines for which they only delivered one item and rest of the medicines were not delivered at all. Since then I have been emailing and calling them with poor and no response from the organisation. Their customer care number is switched off most of the times.
Logged customer care complaints even then theres no response on what is happening with my medicine orders.

Ref 610676 ##] Issue raised by customer : [protected] – Pharmacy, Partial Delivery / Wrong quantity

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Dear Sir / Madam,

I am writing to you to raise an issue about Order Placed at Apollo app for medicines via app Order ID No.[protected] and paid through paytm wallet.
I have not received the product till now whereas App is showing the products are delivered. I immediately raised a complaint with Apollo pharmacy customer support ticket No. ## 523373 ##] Issue raised by customer: [protected] but no response received so far.
Again I raised the complaint in www.Resolver.in case ID Apollo Pharmacy case: RES7242030 on 10th May 2021.
The next day I got a call from Apollo that they will refund the amount but still, no refund received.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Sanjay Dutta
[protected]@yahoo.com

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

In Dindigul district. Natham medical shop near bus stand … They not delivered to my home …they we received instructions from higher officer…and also landline phone reciever taken out …only when I came take to medic shop I can buy

Atleast they keep landline properly and respond to the customer…

If the medicine available I can go elso I won’t

Kindly keep landline reciever properly and respond to the customer

5 years of customer

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Order id[protected] Order cancelled date[protected]
Amount to be refunded- Rs 886.13
I have not received the amount yet. I have made more than 15 calls to customer service team. They just say they have escalated the matter. Nobody is taking any responsibility. I never knew Apollo brand is in hands of so much irresponsible people who doesn’t care about people’s hard earned money in these difficult times.
Kindly refund my amount.
Thanks

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

Dear Sir
1.I have placed online order for medicines vide no[protected]dated 18.04.2021.
2.Apollo 247 have not delivered medicines yet.
3.Your status showing medicines delivered on 19.04 which is wrong.
4.I am trying to convey above since 20.04.2021.
5.28 days elapsed but your customer support is deaf.
6.All your systems are one sided.
7.Tickets created and closed automatically.
8.With this mail I noticed you if my issue will not resolve within 2 days time I shall be constrained to go to consumer court.
Thanking you.
Yours faithfully
Shalig Ram Dixit
[protected]–

+91 40 6060 2424

www.apollopharmacy.in

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India – 600006

I sent below email to [protected]@apollopharmacy.org on 24/01/21 but no response yet. My insurance claim is on hold for not submitting this bill. Please help asap.

Dear Sir,

I lost my old bill (store and bill details will be mentioned below) at the counter yesterday. Please share the copy of my invoice at the earliest so I can submit it to my insurance company.

Billing Date: 2020/11/04
Cont. No:[protected]
Bill Amount: 2358.30
Name: MR BASANTI NAND
Dr.: PARESH JENA
Branch: BBSR OP PHARMACY
Address: BBSR
Tel No: [protected]

Note: Pharmacy is inside —Address: plot no 251, Sainik School Rd, Unit 15, Gajapati Nagar, Bhubaneswar, Odisha 751005