Franch Express Courier Customer Care

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I am dr.selvaraju md from salem.on 30.11.18 I hav recieved a call from franch courier service in salem, that my sign board has arrived from the tamilanadu medical council, chennai and asked to get at venue seelanaicken patty around 2pm.i was waiting there & I hav called many times through the mobile number they have contacted.but nobody picked up my call.today also I hav tried to contact fairlands branchand hasthampaaty branch salem.till now I am trying to contact.i sm expecting this response from the courier service.beyond that since I am a government employee wasted my timings in this.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I purchased an product in online, it has to be delivered to me in 28th october. When the parcel arrived, i have a call from courier office but unfortunately i didn't know and i didn't pick the call.. I don't aware that the parcel is actually in courier office… Finally the returned the parcel on 3rd november because of no response from my side… I contacted my dealer about the parcel, they asked me to check the tracking id.. But the tracking id shows that the product is delivered.. Then i contacted the courier office about the parcel they said the parcel is returned.. Actually the product is from surat.. I contacted my dealer about the parcel they said the parcel is not recieved in surat. I already complained so many times in courier office but they didn't response anything to me. So only i'm mailing you.. Now the product is missed by the courier office fault. I asked the dealer so many times but they always finish their conversation with tracking id shows delivered, we can't do anything about it.. Now please give me the full detail about the parcel where it actually delivered and who signs it to get that parcel… Please provide me the details i needed.. It's my only hope to recover my parcel.. Thank you.

Courier man details :
Name : srinivasan
Mobile number : [protected]
Branch : madurai

Details about parcel :
Parcel arrived from : surat
Parcel recieved in office : 28th october
Courier office returned my parcel : 3rd november
(Due to no response from me)

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

We have booked a courier from srirangam, trichy to deliver to the destination ooty vide pod no [protected] and spoken several times to your trichy office vide mobile no [protected], we recd not satisfactory reply to our grivance. They provide ooty office no [protected] and ask the status for not delivery.
Our efforts ends in vain, thanks for the poorest response of french express courier.
My mobile [protected]

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Such a non sense service. Consignment number: [protected]. Have sent a courier on 4th of december 2018 from one of the agency's in thiruvanmiyur, chennai to odhisa. It's been 8 days and it's still in-transit status when we track online. I tried calling the customer care number of local hub which is [protected] given on the receipt, but that number where not reachable. 

I would have tried almost 50 times, but 95% call  disconnected without even a ring. Couple of the times it was ringing, but no answer. Now when i tried today again it says number not in service. This is really annoying. I tried sending email to [protected]@franchexpress.com which was in the website, but delivery failed saying 'no such user'. I will not leave this. I will surely take this forward and sue them for their service.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Hi my name is saurbh and my consignment number is [protected] and the courier has 2 products and it needs to be sent from bengaluru to raipur

I am from raipur and i sent it on 10/12/2018 and it has gone to delhi hub on 14/12/2018.. It has been 5 days till today and it is still with the hub.. Just got it confirmed from customer care and saw the status in online as well.

Why is it still not delivered to raipur address?? And why was i not informed about it?? And when is it expected to go to raipur??

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Hello,
I have sent a courier from mangalore on 28.12.2018 to tumkur. The courier contains birthday gits to the receiver. Before sending the courier i have checked with the mangalore office and they told it will be delivered in the next day so that the courier will be received before the birthday. I was tracking the courier and in the internet it showed that material reached tumkur which is the destination on 29.12.2018. I have tried to contact the courier service and sent emails to them to deliver without any delay. But till today (01.01.2019) the courier has not been delivered. When i contacted the office or customer care number they told its holiday for them and they are least bothered. The lady who received the call told me that she don't bother for any complaints.in my life time i made several couriers and this is the worst courier. No commitments, no contacts, no proper emails response. My courier awb is [protected].

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Two consignments sent from tirunelveli to chennai vide con. No.[protected] & 286 on 31.12.18 & after 8 days till 8.1.29 it's not delivered. Customer complaint not attended ; mail sent to ids as per their web page id [protected]@franchexpress.com & [protected]@franchexpress.com returned with out delivery. Very very worst service. Pl don't use this courier. Vembu s

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I have booked letter along with medicine worth rs600/- to chennai from virudhunagar office vide recipt. No.[protected] on[protected]
The letter was not deliver to the right person misplace to deliver to some one
I have given complaint letter to the virudhunagar office. So for no response for the letter

Make arrangement to return my letter with 600/- rupees medicine it is very urgent do needfull

V. Narendran
Date[protected]

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

My consignment number – [protected]
It’s been crossed more than 5 days
I start my courier on 8th evening from kandanchavadi / ks agency. They told me service is available for pincode is 605109 and it will delivered with a day. I try customer care nos ‭[protected]‬ after 14th called pallavaram branch update me regarding parcel is in pondy and contact nos for pondy branches manger[protected] they are not good worst response. Track my courier i don’t know were it is.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I have sent my courier in franch express courier pvt. Ltd on 10 th january 2019, it was delivered on 11th jan 2019 to ooty office and its ready for delivery. But they still not deliver the courier (16 th jan) and if we called them for courier they talk rudely and they told will not deliver now. How long we need to wait for this courier delivery. Please help us to get my courier deliver.

Courier shipment number : [protected]

My contact no : [protected]