Freecharge Payment Technologies / FreeCharge.in Customer Care

[Resolved] Freecharge Payment Technologies / Freecharge.in — electricity bill actually paid showing unpaid in status

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

On 12 June 2019, I paid electricity bill through FreeCharge at 10:52 pm.
FreeCharge transaction ID- FCEA[protected].
Freecharge Operator Id is ABFC[protected].
Freecharge
In official website of electricity service provider the status is bill is unpaid and is due to be paid, although I have paid it. On FreeCharge it is coming the bill has been already paid and there seems no due is to be paid.
Bharat Bill Payment System reference no. is AX[protected].

[Resolved] Freecharge Payment Technologies / Freecharge.in — recharge cashback

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have recharge my umber with promo code I am getting cash back in my wallet my account has been suspended. what can I do operator ref; [protected] my mobile number is [protected] this website is useless for claiming my cash back I am created my account just 3 days ago it got suspended it is the worst website I have seen.

[Resolved] Freecharge Payment Technologies / Freecharge.in — non payment of bill which I have successfully transacted

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Still the issue has not been fixed. It has been 9 days since the transaction had taken place. Service provider company website is still showing that bill is due to be paid. FreeCharge has verified that the transaction had taken place but it has not been transferred to service provider. Please solve the issue at the earliest. Deadline date for paying the bill is coming near.

Freecharge Payment Technologies / Freecharge.in — recharge is under process for more than 24 hours

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi team on 22june2019 i recharge my bsnl no. [protected] via. Freecharge app with transaction id
Fcva[protected] but amount debit from my account and now its more than 24 hours for recharge but recharge still shows under processing

My validity expire on 24june2019 so on 23june2019 morning i again use freecharge to recharge my same number with transaction id fcva[protected] but again same thing happen i. E. Amount debit from account but recharge still shows under processing. And as per freecharge policy if recharge didn't successfull in 3 hrs then the recharge mark as fail & amount credit to account. They goes beyond there policy. And to validate my number i'm going to local retailer to recharge my bsnl number i'm not going to wait for them because its more than 24 hrs twice they cheat with me but in future if they done my recharge successful then i want my money back because i done recharge from local retailer. I recharge from there site twice both transaction is underprocessing recharge deadline is near so i go to retailer for recharge i want my refund of 148 i. E. 74 in first recharge and 74 in other recharge. These site are really harrasing to customers i hope you understand how it feels please take action to such companies & fine huge penalty

recharge is under process for more than 24 hours
recharge is under process for more than 24 hours
recharge is under process for more than 24 hours

[Resolved] Freecharge Payment Technologies / Freecharge.in — payment not received / unauthorised credit card charges

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

On 22.07.2019 (at about 10:30 AM) I paid my BSNL land line bill for Rs.813/- thro my credit card through the site www.freecharge.in. Immediately I received the following msg.
Quote:
Your recharge for [protected] is pending from BSNL Landline. Usually it takes few mins. If not successful, we will refund the money to Freecharge wallet.
Unquote:
so far I have not received any confirmation on this recharge for which my card account is already debited. Last date for payment of my BSNL landline is 25.07.2019.
Request you to resolve the issue immd.

Freecharge Payment Technologies / Freecharge.in — pnb metlife insurance in june 2019

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have made online transaction through freecharge on 28 june 2019 for an amount of rs. 8644 but never got the refund by the company. Please do the needful.
Refund processed
Jun 28, 2019
Hi vaishali rawat, email id : [protected]@yahoo.com
Refund of rs. 8644.08 against accelyst insurance has been processed successfully the amount will reflect in your bank/card in 7-10 days.

Amount merchant
Accelyst insurance
Balance refunded via pg
Rs. 8644.08
Order id ociai[protected]

Freecharge Payment Technologies / Freecharge.in — not refunded payment

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I had ordered medicines on medlife and paid rs.1185 through freecharge on july 17th but my transaction had been failed. As per instruction, i didn't receive payment within 10 days in my respective bank so i had contacted to customer's support. They had told me that the payment was refunded. But i still not received my payment in my respective bank.

[Resolved] Freecharge Payment Technologies / Freecharge.in — electricity bill payment failed but money deducted from bank account.

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I paid electricity bill on[protected] from freecharge with payment mode via upi from my sbi bank account but that transaction failed and money got deducted from my bank account and it's 6 days past but i haven't received any refund. Also i called my bank associate and told my problem but they informed me that payment mode was upi so this matter is under company's corporation. Hope so you will help me quickly and get my money back soon.

Bill amount: rs 1245

[Resolved] Freecharge Payment Technologies / Freecharge.in — recharged to a wrong number

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have recharged [protected] (Airtel – andhra pradesh) number with 399 pack on 21st august through freecharge.in.

But that's by mistake. I planned to recharge [protected] (My airtel number). I even tried calling the wrong number but it is switched off. So there's no chance o[censored]sing the pack.

So, kindly please disconnect the services for that number and shift the recharge it to my number.

[Resolved] Freecharge Payment Technologies / Freecharge.in — freecharge fraud transaction with my debit card

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi,

My father got a call today, stating the person is from SBI. They need my father's SBI debit card no as the card is blocked. So my father told him the no. Then they said they will unblock it, for that one otp will come in his mobile no. He gave the otp. At the end of it they deducted 450000 Rs. The transaction numbers were[protected],[protected], [protected]. Account no of SBI [protected].

Can we get help for this please.

Thanks
Subhajit Chatterjee