Airtel Customer Care

Airtel — DTH issue

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

I have a dth connection ([protected]-001). I have asked for relocation request. The service engineer came and he took my xtreambox saying he need to replace it. But it is almost more than a week, there is no reply or proper response from airtel customer services. They did not return the damaged box as well. My DTH recharge amount is waste as I do not have connection for the the last 15 days. They are giving the new connection immediately next day if you request but for existing customers they are not taking it serious and they are always cheating. My registered mobile number is [protected].

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Airtel — Airtel Postpaid/Prepaid

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

I have been using Airtel services for more than a decade now and when it comes to giving back to customers and helping us AIrtel never helps or cooprates.

I was in a qurantine and I had to replace a SIM card to get the services activated as I had ported out the Circle which requires the SIM change but when I requested Airtel about it they kept denying and keep sending me the automated responses.

Its been a month now since I have been writing to them but all they do is to send me an automated response in response to my huge email texts.

Please take a strict action against Airtel as I have faced a lot if losses due to them and they still send me bills to pay.

Please help.

Airtel Postpaid/Prepaid
Airtel Postpaid/Prepaid
Airtel Postpaid/Prepaid
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Airtel — Airtel My Wifi slow network

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

I have been utterly disappointed by the service provided by Airtel. In september 2020, I have purchased airtel my wifi hotspot device. It always shows green light instead of blue and when I performed the speed test it is extremely low, most of the times below 1 Mbps which is pathetic as there is lot of hindrance and I have been paying around 900 rupees per month to stare at a buffering screen most of the times. I am a postpaid platinum customer and have lodged complaints on the my airtel thanks app for around 4 times in the past two months and nothing has been resolved. There are several customers who would blame their own selves and their devices but would fail to recognize the horrendous service of Airtel. I would request for quicker and an effective solution to this issue of slow network.

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Airtel — Airtel Digital auto channel change frequently

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

My customer id is [protected] of airtel digital tv not working in a proper manners, it has been a problem with “automatic changes of channel” and with a continuous blinking of below line of channel no. & name and change it automatically from long time
i have tried so many times to complaint it at toll free no. but there is no response from other side and it disconnected automatically. please contact me at my registered mobile no. or in my email and do the needful. thnx.

Bhupendra

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Airtel — SIM got Damaged and no Customer care is pathetic

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

My SIM card for prepaid number got damaged having mobile number [protected], there is no method to report a complain for the same. Airtel talk big in media but when in come for customer related issued to post there is no mechanism.

During this pendamic i tried all resources, visited stores but no soultion, in the webpage they mention about airtel store, all stores are having the same contact number (Very strange) and when you call the number the same is not available all the time.

so how do and from where shall i get a new SIM.

SIM got Damaged and no Customer care is pathetic
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Airtel — Airtel recharge money deducted but recharge didn’t happened.

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

Hi,

I have tried to do the recharge on 13th May of Rs. 598 using Airtel App.
I have done the payment using Paytm, money got deducted but recharge failed.
Below is the message which i received.

Payment of Rs. 598.0 attempted via Airtel Thanks App through Upi has failed. Order Id :[protected]. If money has been deducted, please wait for 2-7 days for a refund or contact your bank.

Afterwards i did the recharge using Airtel App. I have done the payment using Google Pay. And this time everything was succesful.

So waiting for the refund for the payment which is done from airtel app & paytm.

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Airtel — International roaming not working on airtel

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

I am an Airtel platinum customer with a postpaid connection. I travelled to nigeria and landed on 14th april and the phone was working fine on international roaming. since 18th april the phone ceased to work and it showed sim not registered . i swapped the sim to another phone to and still its not working . since then i have sent numerous emails to airtel and they keep sending cut and copy messages but nothing is done with any honesty.
i has this same issue in 2019 and the airtel assigned a technican and it was said that the sim is location o[censored]AE ( my transit location ) and not nigeria and finally he did something and things came back to normalcy . its been 1 month and this issue is not resolved and in covid times its important that you also have your indian number for emergency to talk to your old father and mother, they cant spend money on calling international numbers.
I had been a airtel customer for 4 + years, never deserted them when Jio was taking all thier customer base … but look what i got … i am in a alien country, my home phone not working and not able to transfer money or do any thing which involves phone and also getting a very poor customer experience . i am posting here so atleast the some high airtel official sees this and helps me, unlike those people who keep sending cut and paste messages

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Airtel — Paid electricity bill for Telangana, went to AP Electricity Board

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

Hi,

I have paid Telangana’s power bill through the Airtel app gateway, an amount of INR 2503. When I was paying, the app showed the details properly, and even the bill payment successful message (attached screenshot) showed the biller name as “Southern Power Distribution Company of Telangana Ltd”. But later on, we came to know that the paid amount is not credited to Telangana (TSSPDCL), instead, the airtel app paid the amount to APCPDCLOB and deducted the amount from my card. The bill amount got paid to AP electricity, I had to repay the Telangana electricity board.

I am a resident of Hyderabad and have been paying my Telangana Electric Bill through the airtel app for several transactions. This has happened for the first time, request a refund of my amount which got paid to the AP Electric board paid via the airtel app.

Unique service number:[protected]
Service Number:[protected]
Payment Amount : 2503.00
Payment Date:[protected]
Transaction ID: FT[protected]
Order ID:[protected]

Note: Please find the attached screenshot for reference and let me know if required further details.

Requesting you to get the refund asap.

Thanks,
Sivaram

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Airtel — Regarding Broadband and Landline Connection

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

Our Airtel broad band and landline number[protected] is not working since yesterday morning, our complaint number[protected]. Inspite of our various follow ups with your customer care (Miss Neha) and engineers (Mr. Santosh Yadav) we have not yet received proper service from Airtel. our Airtel Broadband service has not resume till now.
Please necessary action to resume our Broadband services at the earliest.

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Airtel — No amount due but outgoing call debarred cug connection

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
www.airtel.in
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

This is a cug mobile from state bank of india. Outgoing calles are debarred. When i checked online, it shows o balance due. Please resolve the issue at the earliest. Customer 121 is also not going which is supposed to be free call.

Mobile no.[protected]

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