AMRI Hospitals Customer Care

Amri Hospitals — wheelchair transport issues

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

Dear sir
My father admitted your amri hospital in bhubaneswar id – bh-14366
Doctor advice that patients round on wheelchair in flower 2time in day on visiting time.
But today your staff is not arrange a wheelchair and told that chair not available, so my father is filling weakness
So please do some need full action

Thanks & regards
Himansu bhusan jena
Mob-[protected]

Amri Hospitals, Kolkata — Negligency in treatment

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

Dear All,

My father Mr. Arun Kumar Roy was admitted to AMRI Hospitals, dhakuria kolkata, with aspiratic pneumonia and sepsis according to their discharge summary, he was there for 25days spent mosty in ITU, NITU, HDU. This inhuman hospital management called my sister at her office that he is suffering from severe respiratory problem and needed to be under ventilation support otherwise he will expire, when they informed us they were not able to provide ITU service but pressurising continuously to give consent for ventilation support, but an hour spent almost while arranging their bed and my father was gasping for heaven sake he was admitted to NITU ward and provided with artificial respiratory support but he was alive then too.

Amri Hospitals, Dhakuria — Treatment

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

If you do not love and care your close persons or if you want to give lots of pain and agony to them then please somehow try to bring them to AMRI hospitals. Rest of the things will be taken care of by them. They were (main doctor was Arghya Mazumdar – the head killer) responsible to speed up death of my father even after spending INR 5 LACS. This is simply horrible.

Please do not take a decision to come over here. You will keep on repenting for the entire life. The behaviour of the staffs which includes Accounts, Nurses, Doctors are pathatic. The entire group is nothing but . Hope GOD will punish them.

amri hospital , dhakuria — wrong treatment

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

My daughter BRISTI PAUL , age-6yrs, was admitted on 19/01/09 AMRI Hospital, Dhakuria, under Dr. Jayati Sengupta, Paediatrician. My daughter was diagnosed with Blood culture with PSEEUDOMONAS SEPTICAEMIA and Treatment was started with Inj. FORTUM from 22/01/09.and discharged on 27/01/09.

Again my daughter got high fever on 14/02/09 and advised by Doctor for Blood Test and again Blood culture report shows growth of PSEEUDOMONAS SEPTICAEMIA on 16/02/09.

On the same day I went immediately Chennai by flight and got admitted my daughter in Kanchi Kamakoti Childs Trust Hospital, Chennai.After thorough investigation by Dr. Janani Sankar, Paediatrician of KKCTH Blood culture report shows Growth of Samonella Typhi on 18/02/09.

After through treatment my daughter was discharged on 24/02/09 and still today she is absolutely o.k.

Now my question is whatever the high dose antibiotic treatment got my daughter in AMRI Hospital for wrong diagnosis for that who is responsible? Doctor or Pathology Dept. Or Hospital Management? Who will be responsible for that? What compensation I Expect from hospital? My total hospital bill was near about total of Rs 22518/-. please take my complain and inform me about my compensation for the harrasment and the wrong treatment applied to my daughter.
Thanking you

BIKASH PAUL

Doctors Of Amri Hospitals And Amri Hospitals – Dhakuria – Kolkata — Intentional negligence in Medical Treatment

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

ULTIMATE NEGLIGENCE IN MEDICAL TREATMENT BY AMRI – DHAKURIA AND THE DOCTORS

MY DAUGHTER MS. POULAMI CHATTERJEE OF 12 YEARS WAS ADMITTED ON 07.07.2010 WITH VOMITTING
SHE WAS ADMITTED IN PAEDIATRIC ( RAINBOW ) WARD BED NO :[protected]

POINTS OF NEGLIGENCE BY THE DOCTORS INTENTIONALLY TO MAKE AN UNBELIEVEABLE BILL AMOUNT
1. On the date of admission 07.07.2010 around 8 PM they collected blood for various test required to identify the source
accordingly Lab.had intimated to Dr.Raja Roy over phone next morning where it was clearly mentioned that total
leucocyte count (TLC) 20600 which is extreamly high indicating ultimate infection in the body vide their IP No:
IPC2.0025855 Accession No;[protected] .INTENTIONALLY THEY DIDN'T TAKE CARE OF PATIENT AS A RESULT
THEY PUT MY DAUGHTER IN MORE ACUTE CONDITION AND NEXT DAY TOTAL COUNT REACHED 27000 VIDE
their report no:IPC2.0025855 Accession No:[protected] inspite of several request they didn't apply any antibiotics
for TWO DAYS at last on 9.7.10 Dr.prescribed Zanocin in morning and in the noon same day changed to Monocef
both the antiboitics did not response OWING TO THEIR UNWISE INTENTIONAL LATE DECISION though we vigorously
chased for higher grade of antibiotics.

2. On 08.07.2010 in morning USG of Whole Abdomen was carried out and INTENTIONALLY they did not report about
APPENDIX ( though we were told that thay have the latest calibrated machine which is very delicate to identify each
organ seperately FOR WHICH CHARGES ARE 4- 5 TIMES HIGHER THAN OTHER HOSPITAL)
they reported everything normal in Ultra Sonography.

3. On 09.07.2010 in morning CT SCAN of Whole Abdomen was carried out where the impression was not correct and
soon after completion I asked the radilogist about the scanning he told me that there is a huge problem in Uterus and
behaved very rudely saying that he had lot of personal problems so not to ask anything.

4. On 09.07.2010 all the Doctors Dr. Raja Roy (Medicine and Cardiologist ), Dr.Bikash Bhattacharyya( Paedetrician),
Dr. Abhijit Sarkar (Gastro )were singing in the same tone that there is a big operation accordingly Dr. Raja Roy
referred one surgeon Dr.Shankar Mitra. He came in afternoon and gave his verdict that it has to be operated but
NONE OF THEM CLEARED WHAT OPERATION AND HOW MUCH WILL BE REQUIRED. When I personally asked
Dr.Raja Roy about the expense.HE ADVICED ME TO ARRANGE MONEY AS MUCH AS POSSIBLE.
5. WITHOUT OUR CONSENT THEY BOOKED OPERATION THEATRE IN THE NEXT DAY ON 10.07.2010 AT 11 AM
WHICH WE CAME TO KNOW WHEN ONE LADY ANESTHESIST CAME TO DRAW BLOOD ON 09.07.2010 IN THE
EVENING . WE ASKED HER WHY ARE YOU TAKING BLOOD FOR OPERATION WITHOUT OUR CONSENT SHE
HARSHLY TOLD IT IS OUR FORMALITIES .WE REQUESTED HER AGAIN AND AGAIN NOT TO TAKE BLOOD AS
WE HAD ALREADY TAKEN DECISION TO SHIFT THE PATIENT FROM THEIR TRAP.
THEY WERE VERY MUCH EAGER TO MAKE A BIG AMOUNT OF BILL INSPITE OF PROPER TREATMENT AND
NURSING.THEYCOMPELLED ME TO WRITE OWING TO FINANCIAL CONSTRAINT WE HAD TO SHIFT PATIENT.
THOUGH THE ORIGINAL PICTURE IS QUITE DIFFERENT. THEY WERE TRYING TO PUT IN TRAP FOR MONEY.
6. The Paedetrician Dr. Bikash Bhattacharya personally told my wife that it can be treated without operation if we shift
the patient to Peerless Hospital. However we shifted patient (my daughter) to Medica Superspeciality Hospital and
Dr.Bikash Bhattacharya also telephoned over there to emergency to get commission .IS HE A DOCTOR or BROKER

DETAILS OF THE HARRASSMENT WE FACED IN AMRI -HOSPITALS DHAKURIA
1. WE HAD TO WAIT TWO AND HALF HOURS IN EMERGENCY TO SHIFT THE PATIENT FROM EMERGENCY TO
PAEDIATRIC WARD THOUGH THE OLD BLDG.AND NEW BLDG. ARE VERY ADJACENT TO EACH OTHER
COORDINATOR TOLD THAT THEY WERE NOT ABLE TO PROVIDE GOOD SERVICE.
2. IN THE WARD THERE IS NONE TO CHECK THAT AIR BUBBLE IS GOING ON THROUGH IV FLUID. EVERYTIME
THEY CLEARED THE BUBBLE AFTER NOTICING BY MY WIFE.
3. THERE IS NO COORDINATION IN BETWEEN THE DOCTORS AS A RESULT WE BECAME HELPLESS. EACH
ONE OF THEM CAME AND GAVE VERDICT THE NEXT ONE NULLIFIES THAT.
4. EVERY DOCTOR IS REFERRING OTHERS UNNECESSARILY TO EARN JOINTLY FROM THE PATIENT PARTY

5. WITHOUT THE CONSENT OF PATIENT PARTY HOW THE DOCTORS CAN BOOK OT WITHOUT INDULGENCE
OF AMRI HOSPITALS.
Prabir Chatterjee
Sonarpur Feeder Road ( H C Sarani)
Kolkata – 700150

Amri Hospitals — rude behaviour of ms in amri bbsr

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

The MS in amri bbsr is a ###, rascal. He does not know how to treat others. He humilated physically and mentally to patient and family and also used slangs.
He shouted at the patient and forcefully want to discharge to vacant room again for on rent.
As we protest he starts abusing us and humilated us again and again.

He does not have a single percent ethics and who bloody made him MS???

It's a Request to take action against him.plz plz plz…

Amri Hospitals — INHUMAN NATURE TO EARN MORE MONEY PUTTING PATIENT IN DANGER CONDITION

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

PLAYING WITH THE LIFE OF A GIRL PUTTING IN CRITICAL SITUATION TO EARN MORE MONEY
INTENTIONAL NEGLIGENCE IN TREATMENT & WRONG REPORT GIVEN BY AMRI-HOSPITALS DHAKURIA
OWING TO THEIR NEGLIGENCE THEY PUT MY DAUGHTER IN SUCH A SERIOUS CONDITION THAT
I WAS COMPELLED TO SHIFT HER IN SERIOUS CONDITION FOR BETTER TREATMENT TO MEDICA
SUPERSPECIALITY HOSPITAL -TO GET RID OF THE DOCTORS.WHO'RE EAGER TO EARN BUT NOT
TO PROVIDE PROPER TREATMENT & WERE PLAYING WITH THE LIFE OF A GIRL OF 12 YEARS
MY DAUGHTER MS.POULAMI CHATTERJEE WAS ADMITTED ON 07.07.2010 IN THE EVENING WITH VOMITING
IN PAED.WD. BED NO:[protected].SHE HAD TO WAIT IN EMERGENCY FOR SHIFTING 150 MIN.AS THEY HAD NO
ADEQUATE ARRANGEMENT FOR THE ABOVE -AS PER THE VERSION OF COORDINATOR ON DUTY EMERGENCY.
I'D TO ADMIT UNDER Dr.RAJA ROY OTHERWISE I WAS TOLD THAT BED NOT AVAILABLE.THOUGH THERE WAS
ENOUGH BED IN PAED.WARD.FROM THE VERY BEGINNING DIAGNOSED WRONGLY THOUGH THEY'VE DONE
VARIOUS BLOOD TEST ,URINE TEST, ULTRA SONOGRAM AND C T SCAN TO MAKE A GOOD AMOUNT OF BILL.
OWING TO THEIR WRONG TREATMENT AND WRONG REPORT IN CT SCAN WE HAD TO EXPENSE A HUGE
AMOUNT IT COULD HAVE AVOIDED IF PROPER TREATMENT WERE CARRIED OUT BY THEM. BUT THEY DIDN'T
DO FOR WHICH THE DOCTORS AND THE CONSULTANT RADIOLOGIST ARE SOLELY RESPONSIBLE
WRONGLY DIAGNOSED SCAN REPORT AT AMRI HOSPITAL DHAKURIA
IN CT SCAN REPORT IP NO: IPC2.0025855 DT.09.07.2010 AT 12:06 grossly distended small bowel loops upto
terminalwitha FACETED CALCULUS like lesion at the transitional zone-Features may suggest GALL STONE ILEUS
THOUGH GALL BLADDER APPEARS NORMAL- mild free fluid in pelvis.
PROPERLY Diagnosed at Medica Superspeciality Hospital
PERFORATED APPENDIX WITH APPNDICOLITH
Due to wrong report of CT SCAN and intentional negligence in Medical Treatment we had to spent huge money
HOW THEY ARE AUTHORISED TO PLAY WITH THE LIFE OF A SMALL
GIRL OF 12 YEARS WHENEVER HER TOTAL BLOOD COUNT 27000
INSPITE OF OUR VIGOROUS CHASING THEY DIDN'T APPLY HIGHER GRADE OF ANTIBIOTICS. DOCTORS TOLD
WAIT& WATCH.WAS IT RIGHT PROFESSIONAL VIEW TO A PATIENT FACING DEATH AGONY..
HOW Dr.RAJA ROY CAN TELL THAT GO & TAKE MONEY FROM YOUR BROTHER IN LAW,RELATIVES,FRIENDS
OVER PHONE INSPITE OF DOING PROPER TREATMENT. HE WAS KEEN INTERESTED ABOUT OPERATION.WHY?
HOW Dr.ABHIJIT SARKAR CAN TELL WITHOUT SEEING THE PLATES OF CT SCAN AND WITHOUT TOUCHING
PATIENT THAT OPERATION WILL HAVE TO CARRY OUT. IT IS CRYSTAL CLEAR THAT THEY INTENTIONALLY
THOUGHT OUT A PLAN TO TRAP ME.
HOW Dr.BIKASH BHATTACHARYA TELL ME AND MY FAMILY THAT IT IS CUREABLE WITHOUT OPERATION
IF YOU SHIFT PATIENT UNDER ME AT PEERLESS HOSPITAL. WHENEVER WE'RE SHIFTING THE PATIENT TO
MEDICA HE CAME EARLY IN THE MORNING AROUND 6.30 TO 7 AM AND TOLD I'LL ARRANGE EVERYTHING
THOUGH WE DID NOT CARE HIM YET HE TELEPHONED TO MEDICA EMERGENCY TO ADMIT MY DAUGHTER
UNDER HIS NAME. WHICH WE CAME TO KNOW SOON AFTER REACHED OVER THERE. WHAT A GOOD QUALITY
HOW WITHOUT OUR WRITTEN CONSENT THEY COULD FIX OPERATION TIME AND DATE WHICH WE CAME TO
KNOW WHEN ONE LADY ANESTHETIST CAME TO DRAW BLOOD FOR OPERATION IN THE EVENING 09.07.2010
NOT ONLY THAT INSPITE OF OUR STRONG OBJECTION SHE HAD TAKEN BLOOD SAYING THAT IT IS AMRI'S
FORMALITIES. WITHOUT INDULGENCE HOW THEY CAN PLAY WITH THE LIFE OF A SMALL GIRL.
HOW IS IT POSSIBLE TO TAKE BLOOD FOR OPERATION WITHOUT WRITTEN CONSENT OF PATIENT PARTY
IT IS CRYSTAL CLEAR THAT THEY THOUGHT OUT A PLAN TO MAKE A BILL O[censored]NBELIEVABLE AMOUNT
PUTTING MY DAUGHTER IN ABSOLUTE CRITICAL STAGE.
I PERSONALLY CONTACTED AMRI'S FLOOR MANAGER ON 09.07.10 EVENING REGARDING THESE PROBLEMS
BUT SHE TOLD THAT SHE CAME JUST THEN & TO MAKE COMPLAINT NEXT DAY MORNING WHEN OUR
PATIENT WILL BE SHIFTED AFTER PAYING ALL THE DUES BUT AFTER PAYMENT WHEN I WENT THERE NO ONE
WAS THERE AT THAT TIME. WAS IT ALSO PRE PLANNED ?
Awaiting your reply to solve within a couple of days.
Regards with TEARS
Prabir Chatterjee
Sonarpur Feeder Road,Kolkata – 700150 Phone: [protected] / [protected]

Amri Hospitals — mistake in discharge summary medicine prescription

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

This is a complain against the person who had prepared the 'discharge summary' of my father mr. Jayanta kumar ghosh (Aged: 71yrs) who was admitted in amri dhakuria, kolkata for an avf from 15/04/2018 – 16/04/2018. He is a ckd, hypertension, highly diabetic and heart patient. Due to the avf dr. Siddhartha mukherjee had prescribed him few medicines to be taken for 5 days post discharge. But in the 'discharge summary' out of these medicines for one particular antibiotic (Lizolid tablet) no duration was mentioned. Hence my father had continued taking that antibiotic after 5 days also. He started feeling very weak, nausea and vomiting tendency from the 7th day post his discharge. He has become severely ill now. And is unable to get up from bed. Today when we called up dr. Siddhartha mukherjee he told us that the antibiotic was only meant to be taken for 5 days and so my father should stop the antibiotic immediately. Hence i would like to complain against the person who had actually prepared the 'discharge summary'. Due to his mistake (Not mentioning the duration of taking the antibiotic) my father has become very ill. Such a reputed hospital like amri should not neglect this type of blunder and should take action immediately against the person who had prepared the discharge summary. It is a matter of my father's life after all. Such a life-threatening incident is not at all acceptable from amri dhakuria hospital staff.

Amri Hospitals : Dhakuria — For Booking in the Free Clinic of Dr Kamal Sinha

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

It is notified on the registration counter that for free clinic of Dr Kamal Sinha on Saturday(22.10.11), contact Madam Riya Sen on mobile no. [protected] between 12 noon and 1P.M one day earlier i,e on Friday (21.10.11). When tried to contact for booking of my wife, Mrs Bijoya Chakrabarti (AMRI UHID No. AMRD[protected], her mobile([protected]) continuously rang until the connection was terminated; from 12 noon to 12.33 P.M at the end of which Madam Sen confirmed that booking had already been filled in and no further booking/registration could be made and switched off the connection.

Amri Hospitals — couldn’t get appointment of dr sujit chaudhuri because the operator did not attend the phone call.

phone
+91 33 2335 8596
+91 33 2335 8595
+91 33 2335 7710
website
www.amrihospital.com
location
JC – 16 & 17, Salt Lake City, Kolkata, West Bengal, India – 700098

I was asked to call for an appointment with dr sujit chaudhuri on september 3, 2018 at 8 am. I had called several times but from the said time but the operator did not attend the phone. And as a result i could not get an appointment. My patient is suffering from cirhosis of liver. When the operator attended it was afternoon. As i narrated him the incident he completely denied and blamed me of lying and disconnected the call. I have proof for my words.