Franch Express Courier Customer Care

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Sir,

I am alamelu, coimbatore
Ph no. [protected]

On sat 23.07.16, my family mem booked a courier from tirunelveli to coimbatore for me. But till today after 4 days also i have not received the courier. I am fed up with your service and got mental tension also.In your coimbatore office, i have called this number [protected] more than 10 times from yesterday, they are saying that the parcel was taken for delivery, but till now i have not received the parcel and your person in gandhipuram also not responding properly. She promised me to deliver first in the morning today. Very worst service.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

We had forwarded accounts documents for the month of January through your courier vide DOC No [protected] dtd 25/2/2016 to our Head office at Trivandrum, address .To The Managing Director, H D C K Ltd, Puthenchanthai, SMSM Institute compound, Trivandrum, 670695 Phone No[protected] But till date the parcel not delivered. Please be chack the same at your end and inform us whether the documents has been delivered or not waiting for your replay at the earliest
Our Address
Kairali, Subharam Complex, 144 M G Road, Bangalore,
Phone No[protected] Email: [protected]@gmail.com

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Dear sir/mam,
I did one courier on 12th sept 2016, courier no is [protected]. It did not reached to destination till now. Whenever i am trying to call customer care no one is providing correct response. Document was important. On hosur courier center one lady is working ([protected]). I asked her what is the amount for fast delivery she took rs 150 and told it will reach in 2 days now 7th day crossed but no response. On tracking it says that delivered to salum after that no information. My post is for bhagalpur (Bihar). Please help me.
In future i will never use any private courier service, speed post service is very good.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Hi i am indhu
We are running a private sector franchising for past 13 yrs heading chennai. So parcels will regularly reach us. But for the past 1 year, we never receive the parcel at our door step. We have to collect it from the french courier office. Untolerabally the parcel received last week (No.[protected]) was delivered in the wrong address. So take necessary action and warn the franchisee to deliver in the correct address – komarapalayam-638183

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

I, mrs. bagirathi, ([protected]) from bengaluru sent a letter/document no [protected] to my brother r. venkatachalam, 170, new colony tuticorin, tamilnadu, 628003 on 03/11/2016 around 11 am through m/s balaji tours, franchisee, gandhi bazaar, basavanagudi, bengaluru.
Even on 4th nov, 19.00 hrs, it was not traceable. at around 22.00 hrs on 4th, i found in franch express tracking website that the destination for the above doculment is coimbatore and is in transit. no response from the company.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Dear sir/madam

my courier was not delivered to me booking as on17.12.16 still 5 days i am not received. i call to ask annur lot of times and also coimbatore, chennai. every one told courier is in annur.but annur office told that courier not there. What is your service your booking amount is rupees but call to search my courier cost is much more. franch express courier is very bad in all. we are not connected in further and also we are explain to all my friends & relative circle your service is very poor so don't book your courier

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

With ref to the way bill no.[protected] dated on 23/12/2016 booked from chennai, but the shipment was not received till date, as per the tracking report the shipment was delivered on 29/12/2016, but the delivery boy told the shipment is kept in the office and it will be delivers today ( Delivery boy no. [protected]) .
Kindly clarify why the shipment not delivers for the past 7 days ?
Why the shipment taking more than a week time for delivery from chennai to pondicherry ?
Kindly delivered the shipment immediately because it contains life saving medicines.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

We had booked a courier service on 2/12/16, AWBNO-[protected] through franch express courier Erode branch, Which was showing in their website for quite long time with status of out for delivery. But never delivered till date even after continuous tracking(More than 50 calls has been made to their various office). Later its been communicated to us that it has been damaged. Even the damaged good is not yet delivered yet (It is worth of Rs 500+). There is no response from booking office. They are not picking our calls and giving excuses that they can not do anything further. They are not even willing to give back our courier fee of Rs 70/-. We strongly recommend a proper compensation for the same.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

Please do not use this service. They are the worst courier service present in our country today. They are highly incompetent and work slower than regular Indian POST (not speed post, speed post is far better).
Their tracking is also useless. I have given complaints and also spoken but the only thing they say is – "it will reach today". Its best to use other service instead of this stupid courier service.

+91 44 4412 3123

www.franchexpress.com

#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043

My parents has send gmp bills amount ot 50, 000 for insurance claim from my office. they have courierd the document to franch expresscourier, komarapalayam – branch, bhavan. on 06-04-17 to jajpur – k – road, odisha, but yet have not received the document at odisha nor able to trace the document. the bill has to be submitted on or before 14-4-17 in my office – pune for claiming the bill. the docet no is : [protected]. the komarapalayam branch person is not taking any responsible and seems frivolous.