Hello,
I have been on call with Air India support for about 10-12 hours of the day to book my flight. The original flight timing has been randomly been canceled without letting us know.
Air India cancelled flight AI-852 PUNE- DELHI flight(15th Aug). They are not refunded or receive my call or change the flight timing.
Greeting Sir,
This is Sri Mupha and I am writing this email for confirming about my appointment letter and joining letter. I got my appointment letter on 10.06.2019 and joining letter on 24.01.2021. With these letters I came to Chennai for joining purpose. But their is no response, I don’t know whether the letter is real or not. I want to know the full details about these letters. Here I enclosed my appointment letter and joining letter. I eagerly waiting for your reply.
Yours sincerely,
R. J. Sri Mupha
I had already placed a complaint through this website and the status is marked as resolved just because the matter was sent to air india by email.
Air india has not done anything so far in terms of processing my refund.
I will consider taking this case to consumer court.
Before that I am going to file complaint again on this site so I can keep records of all the efforts that I did to get this resolved.
my initial complaint is:
I booked air india international flight from Paris to Delhi for travel in July 2020. After multiple failed transactions I was issued a ticket but money was deducted each time. Money was refunded for some of the transactions but I came to know later that two tickets were issued on my name for the same flight on the same day!! So i contacted air india and requested them to refund one of the tickets but refund has not been processed till now. E-commerce section does not respond to phone calls (I called them at least 500 times) following which I emailed them multiple times only to get replies stating refund will be processed but has not happened till now. I contacted air india complaint/feedback department and they registered a complaint with a reference number (WB-IPAR[protected] but no redressal until now. I have also contacted the vigilance department of air india regarding corruption by cheating the customer off of money by selling ticket twice on the online platform for the same flight and the vigilance officer emailed back asking the e-commerce section to provide refund but this has not been done even after intervention from vigilance team.
I do not have any other avenues to resolve this matter so I am registering my grievance here.
PNR of the flight ticket I used to travel H3FMN
PNR of the flight ticket that I did not use for which I requested refund JSW13
Date of travel 26 July 2020
From Paris to Delhi
Flight AI 142
Air India — Reschedule of My Flight Tickets
Aug 8, 2021
I Had booked a flight for 1st september, 2021. I want to reschedule my Flight on 29th septemner, 2021. I am Contacted the customer service on 7th August, 2021 and resedhuled my tickets and paid the difference amount which is also confirmed by the customer support but till now not issued my tickets and now every time I call customer support they said have to transfer the call to ticketing depatment and not able to connect ticket department no one is able to connect me to some one who can issue my reschedule tickets??? Seriously ?? Every time i am in hold for more than 45 minutes to 1 hour and then the call is getting disconnected automatically. Seriously is this the way how air india treats their customer. I need a reply ASAP on this .
My PNR # YTQW8, YPHN9
I didn’t get refund
1. Damaged PKG No 122 – Damaged of 4 Nos plastic Chairs. – For which i have already shared photos and price quotation
Cost of that = Rs 1299 x 4 Nos Chairs = Rs 5196
2. Damaged PKG No 27 – Damaged of Toy – Packers team did not Pack Toy Box, however they simply Put it in Container – Toy Box got bend and damaged – You can see Plastic Stics ( Which were kept in box ) which got Bends.
Cost of that = Rs 3000 x 1 Toy Box = Rs 3000 (Price as declared in packing documents)
3. Damaged PKG No 06 & 07 – Damaged of 2 Sofa Corners
Minimum cost of Repair is Rs 6000 for both the sofa. ( Changing of Cloth + Labor )
Total claimed price is = 1+2+3 = Rs 14196.
All damaged photos along with packing documents I have already shared with you earlier in this chain of mail with proper and required justification as you asked, however if required any further details you may ask.
No response from customer care team even after number of 4 to 4 mail follow-ups.
from: Sourabh Mathur
to: customercare.[protected]@agarwalpackers.com
cc: cc apml,
Garima Sharma
date: Jul 3, 2021, 1:11 PM
subject: Re: [## 897787 ##] GCBSR[protected]Claim against Damaged items
mailed-by: gmail.com
I am applying for job number: JOB NO. 326363 on accentures career website.
I am getting below error: We already have this resume in our database which we received from you or some other sources, in the past. Please Click here and login to India Jobs Portal to continue.
My email id is: [protected]@gmail.com
Two front tyres of new DUSTER purchased 3 months back got bulged on sides after a trip to GOKARNA from Bangalore.Tge vehicle is used for family trips only.We have approached the dealer from whom the vehicle was purchased who then approached your facility.Your bangalore establishment refuses to accept liability of damage.The vehicle has not been used for speed testing racing or in rough terrain but only for traveling.Letter recd from you is enclosed.No company admits that there is a deficiency in the product. Inadvertantly some quality deficiency creeps in some batches in every company.Please look into and revert.
Respected Sir/Madam,
I, Mr Karthikeyan, placed online order ( No. #[protected]and received near expiry medication from Apollo Pharmacy . I have enclosed the images and bill photo for your reference. I want refund of my money . I have made complaint on 3rd August . Still today I haven’t got proper response . Please do the needful .
Thanking You
Regards,
Karthikeyan
[protected]@gmail.com
[protected]
